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Ontario Gateway Hotel

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Lobby sitting area
Outdoor pool
Outdoor pool
1 King Bed, Non-Smoking Room | Premium bedding, pillowtop beds, desk, blackout drapes
1 King Bed, Non-Smoking Room | Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Ontario Gateway Hotel

Ontario Gateway Hotel

3.5 star property
Suburban hotel with outdoor pool, near Ontario Convention Center

6.2/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
Map
2200 E Holt Blvd, Ontario, CA, 91761
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Outdoor tennis court
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • 24-hour front desk
  • ATM/banking services
  • Microwave in a common area
  • Refrigerator in a common area
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains

Room options

About this area

What's nearby

  • Heart of Ontario
  • Ontario Convention Center - 4 min drive
  • Ontario Mills Shopping Mall - 10 min drive

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 5 min drive
  • San Bernardino, CA (SBD-San Bernardino Intl.) - 27 min drive
  • Fullerton, CA (FUL-Fullerton Municipal) - 37 min drive
  • John Wayne Airport (SNA) - 57 min drive
  • Ontario Station - 9 min drive
  • Montclair Station - 9 min drive
  • Upland Station - 10 min drive

Restaurants

  • Spires Restaurant - 11 min walk
  • Marie Callender's - 11 min walk
  • Rossa's Cucina Enoteca - 15 min walk
  • Bombay Restaurant Cuisine of India - 15 min walk
  • In-N-Out Burger - 16 min walk

About this property

Ontario Gateway Hotel

A great choice for a stay in Ontario, Ontario Gateway Hotel is just 1.4 mi (2.3 km) from the airport. Guests can take a dip in the outdoor pool or grab a bite to eat at Pacific Grill, which serves breakfast and lunch. Other features include a bar/lounge and an outdoor tennis court. Fellow travelers like the helpful staff and location.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 299 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Shared microwave
  • Shared refrigerator
  • Room service (limited hours)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • An outdoor pool
  • Outdoor tennis court

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Pacific Grill - This restaurant serves breakfast and lunch.
D Street Bar and Grill - This diner serves dinner only. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per day

Optional extras

  • Breakfast costs between USD 10 and USD 14 for adults, and USD 6.95 and USD 6.95 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards.

Also known as

Toronto Radisson
Ontario Gateway Hotel Hotel
Ontario Gateway Hotel Ontario
Ontario Gateway Hotel Hotel Ontario

Frequently asked questions

Does Ontario Gateway Hotel offer free cancellation for a full refund?
Yes, Ontario Gateway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ontario Gateway Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Ontario Gateway Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Ontario Gateway Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Ontario Gateway Hotel?
Yes, there's free self and extended parking.
What are the check-in and check-out times at Ontario Gateway Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Ontario Gateway Hotel and nearby?
Practice your swing on the tennis courts. Ontario Gateway Hotel also has an outdoor pool.
Are there restaurants at or near Ontario Gateway Hotel?
Yes, there's an onsite restaurant, Pacific Grill. Nearby restaurants include Spires Restaurant (11-min walk), Marie Callender's (11-min walk), and Rossa's Cucina Enoteca (15-min walk).
What's the area around Ontario Gateway Hotel like?
Ontario Gateway Hotel is a short 5-minute drive from Los Angeles - Ontario Intl. Airport (ONT) and 7 minutes' walk from Ontario Convention Center. Travelers say the area is quiet and good for families.

Overall score and ratings

6.2

Good

6.4/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.7/10

Property conditions & facilities

10/10 Exceptional

It was close to the airport. Has a gate to get in.
Seven, 4-night trip with friends
Verified Expedia guest review

4/10 Fair

Disappointing
When I booked my stay at the hotel back in February, the website made clear that construction would not be underway until August 7th. Imagine my surprise when I showed up July 30th to find that it looks like construction has been going on for months. The staff at the front desk were friendly and accommodating, allowing me to check in early. However, the hotel as a whole was disappointing. I had to travel outside, and into what felt like a shady back corridor to get to the elevator that led to my hallway and my room. Pieces of the ceiling were removed for construction and pieces of building materials are stored in the stairwell and the hallway. On three of my four nights what I can only assume was the testing fire alarm went off loud and unexpectedly in my room, scaring the heck out of me understandably. Despite the fact that the website lists daily housekeeping - they never once came to my room. I stayed in my entire trip and they never visited. There was trash in the hallway from other rooms that sat there my entire stay never being picked up by housekeeping. I never received clean towels or changed sheets. The window in my room had a mouth print (like from lips) on it when I arrived, and both the mirror above the sink and the mirror on the closet were filthy. I had to move the plug for the television to get it to turn on as the socket it was plugged into did not seem to work. All in all majorly disappointing.
Tanyia, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Customer 1st
It was the end of july here in California and the heat was unbearable, i book a room and they were very polite and respectful. The motel was getting new renovations so i didnt expect much to look great but my room was alot bigger and spacious then i thought it would be. Any concerns or problems i had they took care of .
Elva, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Not clean
Under remodel, I hope, material was left all over hotel and parking lot.
Charles, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Clean ROOMS and quiat place. Is under construction and their take too long.
1-night romance trip
Verified Expedia guest review

4/10 Fair

Joshua, 8-night trip
Verified Hotels.com guest review

6/10 Good

They were in the middle of a HUGE remodeling the cleaning staff NEVER vaccumed use their phones to translate what we said no microwave the maintenance guys was awesome its a nice hotel but shoe find other ways to satisfy their customers during remodeling
Hall, 4-night family trip
Verified Expedia guest review

2/10 Poor

This place has been under remodeling for two years now, probably longer. In the morning I waited 15 minutes with no one at the front desk. Finally left. Very dirty, not sure if they even have housekeeping. I saw no one cleaning anything. They'll take your money no problem though. I have stayed here before but it's time for me to utilize other resources as I stay in this area frequently.
Chuck, 1-night business trip
Verified Expedia guest review

2/10 Poor

the whole place was under construction and residents say it has been for years
Sherquria, 7-night trip
Verified Hotels.com guest review