Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Mexico City, Mexico
1 room, 2 adults

Del Prado Hotel, Mexico City

3-star3 stars
Av Marina Nacional 399, Mexico City, CDMX, 11300, Mexico

Shopping hotel with restaurant, connected to a shopping center, near Paseo de la Reforma
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • It's A very standard hotel, the staff wasn't rude, they were just not friendly or nice,…Nov. 15, 2019
  • I loved that it has a mall, just crossing a door. It feels safe, and it has a good…Sep. 22, 2019

Del Prado Hotel, Mexico City

from $65 CAD
  • Room, 1 King Bed
  • Standard Twin Room

What’s around Del Prado Hotel, Mexico City

Landmarks

  • In Miguel Hidalgo
  • Paseo de la Reforma - 17 min walk
  • The Angel of Independence Monument - 18 min walk
  • U.S. Embassy - 19 min walk
  • Monument to the Revolution - 24 min walk
  • Chapultepec Park - 28 min walk
  • Museo Nacional de Antropologia - 33 min walk
  • Alameda Central - 41 min walk

Getting around

  • Mexico City Intl. Airport (MEX) - 30 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 61 min drive
  • Mexico City Buenavista Station - 3 min drive
  • Mexico City Fortuna Station - 7 min drive
  • Tlalnepantla de Baz Station - 13 min drive
  • Normal Station - 16 min walk
  • Military College Station - 18 min walk
  • San Cosme Station - 19 min walk

At a glance

Key facts

Hotel size

  • This hotel has 357 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 1 PM
  • Express check-out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Wheelchair-accessible parking on site

  • Height restrictions apply for onsite parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • 24-hour fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1985
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

El Cafe - This brasserie serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Del Prado Hotel, Mexico City’s small print

Also known as

  • Del Prado Hotel
  • Del Prado Hotel Mexico City
  • Del Prado Mexico City
  • Prado Hotel Mexico City
  • Prado Mexico City
  • Del Prado Hotel Hotel
  • Del Prado Hotel Mexico City
  • Del Prado Hotel Hotel Mexico City

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Breakfast costs between MXN 200 and MXN 250.00 for adults, and MXN 200 and MXN 220 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Del Prado Hotel, Mexico City

  • Does Del Prado Hotel offer free cancellation for a full refund?
    Yes, Del Prado Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Del Prado Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Are pets allowed at Del Prado Hotel?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Del Prado Hotel?
    You can check in from 2:00 PM - midnight. Check-out time is 1 PM. Express check-out is available.
  • Are there restaurants at or near Del Prado Hotel?
    Yes, there's an onsite restaurant, El Cafe. Nearby restaurants include Taquería Los Ovnis (7-min walk), La Polar (7-min walk), and Canto de Sirenas (7-min walk).

Recent reviews

Very Good 8.2 From 186 reviews

Exceptional 10.0
No fan in bathroom. It smells bad
Lina, us2 night family trip
Very Good 8.0
Good price/quality hotel close to Polanco area
Good price/quality for this hotel located close to Polanco area. Clean room, old style decor. Nice breakfast. Recommended for a business trip.
au3 night business trip
Poor 2.0
Horrible experience about AC
The a/c was very old and doesn’t work well the room was hot it never reach a fresh or cool temperature and the wall was hot and we didn’t know why. We could sleep well every night. We spent 7 nights in total. We could enjoy the experience because of the heat. The carpets never were vacuum. It look dirty because of that. The hotel has a good location but we expected more from the hotel.
us7 night family trip
Very Good 8.0
I had thought the booking included breakfast, and one of the night staff assured us that it did, however when we went to check out in the morning the staff said we needed to pay. It was only 150 Pesos, so about AUD $15, for 2, so that was a bargain in itself. If others are heading to Mexico City, find time to stay longer, everything is so cheap there. Leave home with an empty bag and fill it at one of the thousand road side market stalls.
au1 night family trip
Very Good 8.0
All good but always there is something to become the best
Den, us1 night business trip
Exceptional 10.0
Great location for me. They really to need to get the office space up and running again.
us2 night trip
Exceptional 10.0
Great staff
Great hotel for the price, very kind staff and always giving an extra to make your stay perfect
JuanJose, mx2 night family trip
Very Good 8.0
The hotel was fine and the service good. The wifi was not perfect and the only disappointing thing was that the inly tv channel working in English was CNN. Nothing else. Overall the people were very good and the big bonus was being next door to the shopping mall. This was a real bonus
Philip, mx1 night business trip
Poor 2.0
expedia had a worse deal then buying the room in person at the front desk. staff was pretty rude as well and unhelpful. also didnt allow uber eats to deliver my food
Justin, us2 night trip
Very Good 8.0
Getaway
Nice hotel, good location. Staff was very friendly. Direct entrance to a shopping mall. Down side, had to call to ask for the TV remote & a menu to order room service. The AC/Heater made very loud noises.
us3 night trip with friends

Del Prado Hotel, Mexico City