Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Santa Fe, New Mexico, United States of America
1 room, 2 adults

Eldorado Hotel & Spa, Santa Fe

4-star4 stars
309 W San Francisco Street, Santa Fe, NM, 87501, United States of America

4-star hotel with 2 bars/lounges, near Santa Fe Plaza
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • First room had filthy windows and one that wouldn’t close up properly. As the wind was…Nov. 4, 2019
  • Great location. Parking is valet but should be self parking.Jul. 18, 2019

Eldorado Hotel & Spa, Santa Fe

from $184 CAD
  • Double Room
  • Double Room, Fireplace
  • Deluxe Room, Balcony
  • Deluxe Room
  • Deluxe Room, Fireplace
  • Junior Suite
  • Junior Suite, Fireplace

What’s around Eldorado Hotel & Spa, Santa Fe

Landmarks

  • In Downtown Santa Fe
  • Santa Fe Plaza - 4 min walk
  • Loretto Chapel - 8 min walk
  • Lensic Performing Arts Center - 1 min walk
  • Georgia O'Keefe Museum - 2 min walk
  • New Mexico Museum of Art - 4 min walk
  • Palace of the Governors - 5 min walk
  • Railyard Arts District - 5 min walk

Getting around

  • Santa Fe Municipal Airport (SAF) - 17 min drive
  • Los Alamos, NM (LAM-Los Alamos County) - 39 min drive
  • Santa Fe Depot - 9 min walk
  • Lamy Station - 25 min drive

At a glance

Key facts

Hotel size

  • This hotel has 219 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 4:00 PM-anytime
  • Check-out time is 11:00 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1986
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 47-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Nidah Spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy.

Recreation

On Site

  • Fitness facilities
  • Sauna

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby
  • Snowshoeing nearby

Eldorado Hotel & Spa, Santa Fe’s small print

Also known as

  • Eldorado Hotel Santa Fe
  • Eldorado Hotel
  • Eldorado Santa Fe
  • Eldorado Hotel And Spa
  • Eldorado Hotel Spa
  • Eldorado Hotel Spa
  • Eldorado Hotel & Spa Hotel
  • Eldorado Hotel & Spa Santa Fe
  • Eldorado Hotel & Spa Hotel Santa Fe

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

  • Pool access available from 7 AM to 11 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:

    • Resort fee: USD 25 per accommodation, per night

    Resort fee inclusions:

    • Pool access
    • Internet access (may be limited)
    • Newspaper
    • Faxes
    • In-room safe
    • In-room coffee
    • Concierge/valet service
    • Parking

    Inclusions may be listed elsewhere on the page as free or for a surcharge.

    Optional extras

    Valet parking costs USD 25 per night with in/out privileges

    Breakfast costs between USD 15 and USD 30 per person (approximately)

    Pets are allowed for an extra charge of USD 75 per accommodation, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Eldorado Hotel & Spa, Santa Fe

    • Does Eldorado Hotel & Spa offer free cancellation for a full refund?
      Yes, Eldorado Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • Is parking offered at Eldorado Hotel & Spa?
      Yes. Valet parking costs USD 25 per night.
    • Is there a pool at Eldorado Hotel & Spa?
      Yes, there's an outdoor pool. Guests have pool access from 7 AM to 11 PM.
    • Are pets allowed at Eldorado Hotel & Spa?
      Yes, dogs are welcome, with a limit of 2 per room. There's a charge of USD 75 per accommodation, per stay.
    • What are the check-in and check-out times at Eldorado Hotel & Spa?
      You can check in from 4:00 PM to anytime. Check-out time is 11:00 AM.
    • Are there restaurants at or near Eldorado Hotel & Spa?
      Yes, there's an onsite restaurant. Nearby restaurants include Il Vicino Wood Oven Pizza (1-min walk), Tia Sophia's (1-min walk), and TerraCotta Wine Bistro (3-min walk).

    Recent reviews

    Very Good 8.2 From 619 reviews

    Good 6.0
    y review
    My stay was fine. Unfortunately I was charged a resort fee which should be waived since none of the amenities are open due to covid.
    Brandon, us1 night business trip
    Very Good 8.0
    Great stay
    Front desk staff was great! Convenient location too.
    Korey, us1 night family trip
    Exceptional 10.0
    Great stuff, very friendly and helpful. Hotel is beautiful and location is great.
    Fadila, us1 night trip
    Exceptional 10.0
    Special thanks to front desk for a special stay
    Great experience. Stay was perfect. Front desk staff wrote a nice note and provided a bottle of champagne.
    Austin, us1 night trip
    Good 6.0
    Needs some room TLC
    The Eldorado is a beautiful, centrally located hotel. My husband and I both feel it is on the brink of a big renovation. It seems dated and in need of being refreshed. I know the pool is actively being renovated but the rooms need it. We used two rooms, actually, because our WiFi wouldn’t work. Both rooms were about the same in terms of needing attention (carpet pulling up, cable cord threaded underneath living room carpet, toilet paper rod broken, light out in bathroom). I would have preferred for the commons area, the lounge and bar, which appear to have been recently updated, to have stayed with the Santa Fe type decor rather than a modern feel. It doesn’t seem like it goes together with the overall fell of the hotel. The staff were excellent, helpful and kind. We loved our visit otherwise and would stay again.
    us3 night family trip
    Exceptional 10.0
    Loved everything!
    It was incredibly relaxing and I will be back!
    Ray Ann, us2 night trip
    Exceptional 10.0
    Excellent experience
    We had excellent customer service from the time at check-in, to our bellman who started the fire, to our service staff at the restaurant and bar! The level of professionalism and caring about their customers comfort was outstanding. I would highly recommend staying here.
    Beverly, us1 night trip with friends
    Exceptional 10.0
    Great Stay at the Eldorado Hotel & Spa in Santa Fe
    lWe had a great time at the Eldorado. One aspect that was really outstanding was how friendly and helpful all the employees were. Every encounter we had was positive and friendly. We also love the hotel for its decor and amenities.
    William, us2 night trip
    Exceptional 10.0
    Great hotel, in the center of everything. Friendly and very helpful staff. Would definitely stay again.
    Yolanda, us3 night family trip
    Very Good 8.0
    Dont nickel and dime
    I did not appreciate being told at the time of check in there was a $25 per day charge for wifi, valet parking and newspapers.Seriously? Are those items not standard in a RESORT? The valet service was subpar. We had to go into the garage to retrieve our car.No pull around to the front of the hotel as would be expected in all other valet experience. Also, I prepaid this stay.The hotel also charged me as revealed on my exit receipt.Credit to my credit card account is pending.
    Ann, us4 night family trip

    Eldorado Hotel & Spa, Santa Fe

    Is the description of this hotel not correct? Tell us