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All properties in St. Thomas, U.S. Virgin Islands

The Ritz-Carlton, St. Thomas, St. Thomas

5-star beachfront resort with spa, near Secret Harbour Beach

  • Free WiFi and free parking
From
$1 092 CAD

Image gallery

  • Presidential Suite - Guest Room
  • Presidential Suite - Guest Room
  • Beach
  • Beach
  • Presidential Suite - Guest Room
Presidential Suite - Guest Room. Image 1 of 142
1 / 142Presidential Suite - Guest Room
8.4.Very Good.
  • Not a lot good to say unfortunately. Good news...I was only there for one night. The…

    Jan. 13, 2020

  • Best staff awesome resort everthing you need is on the property

    Mar. 12, 2021

See all 98 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Dining options
Quiet
Transportation options
Convenient
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 180 guestrooms
  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools

What’s around

  • On the beach
  • Secret Harbour Beach - 23 min walk
  • Cowpet Bay - 5 min walk
  • Cow and Calf Rock - 22 min walk
  • Secret Harbor - 23 min walk
  • Nazareth Bay - 25 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Balcony, Resort View
  • Room, 1 King Bed, Balcony, Ocean View
  • Executive Suite, 1 Bedroom, Non Smoking, Ocean View
  • Club Room, 1 King Bed, Balcony, Ocean View (Club Level)
  • Executive Suite, 1 Bedroom, Non Smoking, Ocean View
  • Club Room, 1 King Bed, Balcony, Resort View (Club Level)
  • Room, 2 Queen Beds, Balcony, Ocean View
  • Room, 2 Queen Beds, Balcony, Resort View
  • Club Room, 2 Queen Beds, Balcony, Ocean View (Club Level)
  • Club Room, 1 King Bed, Non Smoking, Balcony (Club Level)
  • Club Suite, 1 Bedroom, Balcony, Oceanfront (Club Level)
  • Club Room, 2 Queen Beds, Balcony, Resort View (Club Level)
  • Presidential Suite, 1 Bedroom, Non Smoking, Balcony
  • Club Suite, 1 Bedroom, Non Smoking, Balcony (Club Level)
  • Club Room, 1 Double Bed, Non Smoking, Balcony
  • Club Suite, 2 Bedrooms, Non Smoking, Ocean View (Club Level)
  • Presidential Room, 3 Bedrooms, Oceanfront

What’s around

Landmarks

  • On the beach
  • Secret Harbour Beach - 23 min walk
  • Cowpet Bay - 5 min walk
  • Cow and Calf Rock - 22 min walk
  • Secret Harbor - 23 min walk
  • Nazareth Bay - 25 min walk
  • American Yacht Harbor - 27 min walk
  • Sapphire Beach - 2.4 mi / 3.8 km
  • Smith Bay Beach - 2.6 mi / 4.2 km
  • Coki Beach - 4.3 mi / 6.9 km
  • Virgin Islands National Park - 5.9 mi / 9.4 km

Getting around

  • Cyril E. King Airport (STT) - 35 min drive
  • St. Thomas (SPB-St. Thomas Seaplane Base) - 14 min drive
map

At a glance

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service

Things to do

  • Beach umbrellas
  • Beach towels
  • Number of outdoor pools - 2
  • Children's pool
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Hiking/biking trails nearby
  • Waterslide
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas

Working away

  • Business center
  • Number of meeting rooms - 4
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 6
  • Year Built - 1992
  • Elevator
  • ATM/banking
  • Designated smoking areas
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • English
  • French
  • German
  • Italian
  • Japanese
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer

Be entertained

  • 55-inch LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

The Ritz-Carlton Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

The spa is open daily.

Dining

Alloro - This restaurant serves dinner only. Reservations are required.

Bleuwater - This restaurant overlooks the ocean and pool. Open daily.

Coconut Grove - Overlooking the ocean and pool, this family restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Sails - Overlooking the ocean, this restaurant serves breakfast, lunch, and light fare. Open daily.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Small print

Also known as

  • Great Bay Resort
  • Great Bay Resort
  • St. Thomas Great Bay
  • Resort St. Thomas Great Bay Resort St. Thomas
  • St. Thomas St. Thomas Great Bay Resort Resort
  • Resort St. Thomas Great Bay Resort
  • St. Thomas Great Bay Resort St. Thomas
  • The Ritz Carlton St. Thomas
  • Great Bay
  • Great Bay Resort
  • Resort St. Thomas Great Bay Resort St. Thomas
  • St. Thomas Great Bay
  • St. Thomas St. Thomas Great Bay Resort Resort
  • Resort St. Thomas Great Bay Resort
  • St. Thomas Great Bay Resort St. Thomas
  • Great Bay
  • St. Thomas Great Bay
  • The Ritz Carlton St. Thomas
  • Great Bay Resort
  • St. Thomas Great Bay
  • Resort St. Thomas Great Bay Resort St. Thomas
  • St. Thomas St. Thomas Great Bay Resort Resort
  • The Ritz Carlton St. Thomas
  • Resort St. Thomas Great Bay Resort
  • St. Thomas Great Bay Resort St. Thomas
  • Great Bay
  • The Ritz Carlton St. Thomas
  • The Ritz Carlton, St Thomas
  • The Ritz-Carlton, St. Thomas Resort
  • The Ritz-Carlton, St. Thomas St. Thomas
  • The Ritz-Carlton, St. Thomas Resort St. Thomas
  • Ritz-Carlton St. Thomas Hotel
  • Ritz-Carlton St. Thomas Hotel St. Thomas
  • The Ritz-Carlton, St. Thomas U.S. Virgin Islands
  • Great Bay Resort
  • St. Thomas Great Bay

Optional extras

Rollaway beds are available for USD 50.0 per day

Breakfast costs between USD 15 and USD 30 for adults, and USD 10 and USD 20 for children (approximately)

Babysitting/childcare is available for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer and masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • Resort fee: USD 80 per accommodation, per night

Resort fee inclusions:

  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Ritz-Carlton, St. Thomas does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 2 outdoor pools and a children's pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 4:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out are available.
  • Yes, Alloro offers ocean views. Nearby restaurants include Shoreline Bar & Grill (3.5 mi), Margaritaville Restaurant (3.8 mi), and The Beach Bar (5.5 mi).
  • Have fun with nearby activities like hiking and ziplining, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. The Ritz-Carlton, St. Thomas also has a waterslide and a 24-hour fitness center, as well as spa services and a garden.
8.4.Very Good.
  • 6.0.Good

    Beautiful property and very comfortable but nothing that I would say differentiated it as being a ritz property. Food on property was ridiculously expensive and poor quality. For example my tropical salad (~$34) was lettuce, cucumber and defrosted mango that appeared to be what was used in smoothies (was in chunks with some still frozen). Would give a solid 4 but not a 5 like we would have expected.

    4 night romance trip, Mar. 8, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Not good customer service

    Stay was not good. We got put next to an ajoining room and they room partied until 2am. We called and complained three times and the hotel only came to tell them to be quite once. We didn't get much rest at all. The hotel only gave us $250 resort credit and a breakfast. Quite disappointing for a $1,200 hotel stay. Is there any pressure Hotels.com can put on the hotel to get better compensation?

    Shane, 1 night trip, Feb. 16, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    February Getaway

    beautiful views, full capacity with marginal covid constraints, limited food options for size of property.

    Karen, 7 night trip, Feb. 12, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Terrible food and expensive. Bad concierge services except for Karen she was super nice but the other guy was terrible rude and very unprofessional.

    5 night family trip, Feb. 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    I LOVED the Ritz,they made us feel so comfortable and welcomed ( FAVORITE PART) ! Room service came everyday to clean the room! They can arrange a taxi for you on request ! They can also plan things for you to do such a dinner plans or excursions! Food was GOOD! Well worth EVERY PENNY ❤️

    4 night romance trip, Feb. 11, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful views from every room! Paid additional money for club level dinning. The food was incredible! They used top quality vodka and all drinks. The service was incredible at the club. Worth the extra money!! Great resort we will be back soon!!

    Shawna, 6 night trip, Jan. 23, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    Awesome! My wife and I had an amazing time. Very nice!

    6 night romance trip, Dec. 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service. The staff were extremely nice and helpful.

    7 night romance trip, Dec. 6, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    We loved staying at the Ritz. Beautiful beach and pool and lots of stuff to do right off the resort beach. Easy access to Red Hook ferry to get to St. John if needed and also to local restaurants and shops. If we stay on St. Thomas again, we will definitely stay at the Ritz.

    Abe, 6 night romance trip, Dec. 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    This hotel was the BEST hotel we’ve ever stayed at! Definitely will be staying here again

    Kyse, 3 night romance trip, Nov. 20, 2020

    Verified Expedia guest review

See all 98 reviews