Atlantis Casino Resort Spa

Photo gallery for Atlantis Casino Resort Spa

Primary image
Indoor pool, outdoor pool
Indoor spa tub
Down comforters, pillowtop beds, in-room safe, desk
Down comforters, pillowtop beds, in-room safe, desk

Overview of Atlantis Casino Resort Spa

Atlantis Casino Resort Spa

4.0 star property
4-star resort with full-service spa, connected to the convention center, near Atlantis Casino

8.4/10 Very good

3,393 verified Hotels.com guest reviews

Guests rated location

  • Easy Parking792 positive mentions
  • Convenient730 positive mentions
  • Safe720 positive mentions
  • Dining options679 positive mentions
  • Quiet545 positive mentions

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Lounge area
The price is CA $116
Price available on 07/10/2022
Map
3800 S Virginia Street, Reno, NV, 89502
Main amenities
  • Daily housekeeping
  • Casino
  • 8 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Breakfast available
  • Ski storage
  • Health club
  • Sauna
  • Steam room
  • Spa tub
  • 24-hour room service
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Reno/Tahoe Airport
  • Atlantis Casino - 3 min walk
  • Reno-Sparks Convention Center - 7 min walk
  • Meadowood Mall - 5 min drive
  • Nevada Museum of Art - 6 min drive
  • Riverwalk District - 9 min drive
  • Casino at Siena Hotel Spa - 6 min drive
  • Club Cal-Neva Casino - 9 min drive
  • National Automobile Museum - 9 min drive
  • National Bowling Stadium - 10 min drive
  • Wingfield Park - 7 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 7 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 41 min drive
  • Reno Station - 10 min drive

About this property

Atlantis Casino Resort Spa

Located 2.6 mi (4.2 km) from the airport, Atlantis Casino Resort Spa features a casino and puts you just a 5-minute drive from Atlantis Casino. You can grab a bite to eat at one of the 8 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps, or aromatherapy. Other highlights at this upscale resort include an indoor pool, an outdoor pool, and a bar/lounge. The comfortable beds and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 818 units
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • 8 restaurants
  • 2 coffee shops
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children stay free
  • Grocery/convenience store

What to do

  • Concerts/live shows
  • Shopping
  • Sportsbook
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Ice skating nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Ski storage

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Piano
  • Health club
  • An outdoor pool
  • An indoor pool
  • Arcade/game room
  • Casino
  • Full-service spa
  • 36 casino gaming tables
  • 1391 casino slot machines
  • Spa tub
  • Casino VIP room
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Pillowtop mattress
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa Atlantis has 17 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 17 years old are not allowed in the spa.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: USD 100 per accommodation, per stay (for stays between 1 January - 31 December)

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 39.55 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa tub access
    • Health club access
    • Fitness center access
    • Airport shuttle
    • Ski storage
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room safe
    • In-room bottled water
    • In-room coffee
    • Concierge service
    • Parking
    • Housekeeping
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 3 and USD 25 for adults, and USD 3 and USD 25 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Shuttle services

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 17 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Atlantis Casino Resort Spa Featuring Concierge Hotel Tower Reno
Atlantis Casino Resort Spa Featuring Concierge Hotel Tower
Atlantis Casino Spa Featuring Concierge Tower
Atlantis Casino Spa Featuring Concierge Tower Reno
Atlantis Casino Featuring Con
Atlantis Casino Spa Reno
Atlantis Casino Resort Spa Reno
Atlantis Casino Resort Spa Resort
Atlantis Casino Resort Spa Resort Reno

Frequently asked questions

Overall score and ratings

8.4

Very good

8.7/10

Cleanliness

8.6/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Newly renovated room; Tesla charging on site
We stay here every year on our way to our annual California trip to visit family. We like this hotel for its convenient Tesla Superchargers on site. We got to stay in a newly renovated room that was truly outstanding! Recommended for anyone with a Tesla for a convenient charge.
Betty, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Maid Intrusion
I love staying at the Atlantis! This is my go to place when we go to Reno! This trip was different however…. We upgraded to the brand new rooms (I have kids so i don’t want them to smell the cigarette smoke) room was beautiful but the water pressure was horrible, water dripped out. The shower leaked so we heard dripping all night. The day we were checking out the maid walked in our room at 8am while we were sleeping. Scared my kids, I hopped out my bed since i thought someone was breaking in. That was unacceptable! Check out is at 12pm, I understand you want to turn rooms over quickly but wait until you see that we have checked out. I used to manage a hotel and it was communicated to staff which rooms were checked out. Besides the maid walking in on us, and the shower issues we had a great time. The kids loved the arcade, always love getting breakfast at the Purple Parrot!
Jennifer, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

William, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was amazing
Juan, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The Alantis is Amazing!
Jennie, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Hotels.com fail
The hotel didn't have our reservations. It took over 30 minutes awhile of being on the phone with hotels.com to have hotels . Com actually send both of our reservations. Some arrived to dinner late because of it and it was incredibly inconvenient and the complete fault of hotels.com.
Laurissa, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Recommend
It was a short overnight stay, checked in late, checked out early, but had a great nights sleep. Clean and quiet.
Victoria, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Fair, not a great value for you money
Stayed at this hotel for one night since we got in to town late at night. It was decent, but no more that that. Not the best value for your money. Still it seems to be one of the best options in town, close to the airport.
Polina, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kerry, 1-night trip with friends
Verified Hotels.com guest review