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Mercure Chantilly Resort & Conventions

Photo gallery for Mercure Chantilly Resort & Conventions

Exterior
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Indoor pool, seasonal outdoor pool
Premium bedding, in-room safe, desk, laptop workspace

Overview of Mercure Chantilly Resort & Conventions

Mercure Chantilly Resort & Conventions

4.0 star property
4-star hotel with golf course, near Chantilly Golf Club

8.2/10 Very good

38 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Internet access
  • Airport transfer
  • Gym
Map
Route d'Apremont, Vineuil-Saint-Firmin, Oise, 60500

Room options

About this area

What's nearby

  • Chateau de Chantilly - 8 min drive
  • Parc Astérix - 25 min drive

Getting around

  • Paris Charles de Gaulle Airport (CDG) - 32 min drive
  • Paris Beauvais Airport (BVA) - 40 min drive
  • Chantilly-Gouvieux Station - 7 min drive
  • Chantilly Saint-Leu-d'Esserent Station - 8 min drive
  • Montataire Station - 12 min drive
  • Airport pick-up service

Restaurants

  • Le Jardin d’Hiver - 3 min drive
  • Le Bouchon Gourmand - 3 min drive
  • Le Vertugadin - 3 min drive
  • Atelier de la Chantilly - 3 min drive
  • Le Goutillon - 3 min drive

About this property

Mercure Chantilly Resort & Conventions

A great choice for a stay in Vineuil-Saint-Firmin, Mercure Chantilly Resort & Conventions features a golf course and offers an airport pick-up service (available 24 hours) for EUR 92 per vehicle. You can relax at the sauna, work out at the 24-hour health club, or unwind with a drink at the bar/lounge. An indoor pool, a poolside bar, and an outdoor tennis court are other highlights at this upscale hotel. Fellow travelers say good things about the helpful staff and breakfast.

Languages

Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 200 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport pickup on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Tennis
  • Golfing
  • Horse riding nearby

Working away

  • Business center
  • 23 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Luggage storage
  • Bicycle rentals
  • Golf caddy on site

Facilities

  • 2 buildings/towers
  • Built in 1980
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour health club
  • 18 holes of golf
  • Golf driving range on site
  • An indoor pool
  • Seasonal outdoor pool
  • Golf clubhouse on site
  • Golf pro shop on site
  • Outdoor tennis court
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible registration desk

Languages

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Travel crib

Freshen up

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

La Veranda - Overlooking the golf course and garden, this buffet restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
Le BAR - Overlooking the golf course, this bar serves dinner only. Reservations are required. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 24.5 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 92 per vehicle
  • Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 10.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • The outdoor pool opens for the season in May

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Chantilly Dolce
Dolce Chantilly Hotel Vineuil-Saint-Firmin
Dolce Hotel Chantilly
Dolce Chantilly Hotel
Mercure Chantilly Resort & Conventions Hotel
Mercure Chantilly Resort Conventions (Opening March 2019)
Mercure Chantilly Resort & Conventions Vineuil-Saint-Firmin
Mercure Chantilly Resort Conventions Opening March 2019
Mercure Chantilly Conventions Opening March 2019
Dolce Chantilly

Frequently asked questions

Does Mercure Chantilly Resort & Conventions offer free cancellation for a full refund?
Yes, Mercure Chantilly Resort & Conventions does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Chantilly Resort & Conventions?
As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at Mercure Chantilly Resort & Conventions on 11 Dec 2022 start from CA $198, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Chantilly Resort & Conventions?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Mercure Chantilly Resort & Conventions?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
Are pets allowed at Mercure Chantilly Resort & Conventions?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Mercure Chantilly Resort & Conventions?
Yes, there's free self parking.
Is airport shuttle service offered by Mercure Chantilly Resort & Conventions?
Yes, a shuttle from the airport to the hotel is available. The charge is EUR 92 per vehicle.
What are the check-in and check-out times at Mercure Chantilly Resort & Conventions?
You can check in from 3 PM - anytime. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Mercure Chantilly Resort & Conventions and nearby?
Tee off at the onsite golf course, and improve your game on the tennis courts. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a 24-hour health club. Mercure Chantilly Resort & Conventions also has a sauna and a garden.
Are there restaurants at or near Mercure Chantilly Resort & Conventions?
Yes. Nearby restaurants include Sakura Chantilly (2.2 mi), Couleurs Cafe (2.3 mi), and Le Verbois (3 mi).
What's the area around Mercure Chantilly Resort & Conventions like?
Mercure Chantilly Resort & Conventions is a short 1-minute walk from Dolce Chantilly Golf Club and 16 minutes' walk from Chantilly Golf Club.

Overall score and ratings

8.2

Very good

8.4/10

Cleanliness

7.7/10

Staff & service

6.7/10

Amenities

8.3/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Very good

Very good overall but some service improvements c
Only one night prior to flying back to Canada after. 6 weeks in France. We chose it because it shows that it has airport transport from the hotel to CDG. One is led to assume that this is a shuttle operated. BY the hotel. This is not the case. They will call a taxi for you. We made arrangements with the desk staff when we checked in for a taxi to pick us up at 10:30 in the morning. We were waiting at the entrance with our bags and at 10:40 i asked the receptionist to check our reservation. She had no record of the request. She called for a taxi which arrived 20 minutes later. I had also asked about the cost. She estimated 100 Euros. It was 150. It is a very nice hotel in a lovely location and the restaurant is good. Breakfast is a buffet with plenty of choice and good content. Unfortunately, at the egg station, there was only one cook doing one order at a time.
Patricia, 1-night trip
Verified Hotels.com guest review

6/10 Good

In such Location and in a nice Château, needs more
Great location and - old chateau- building, but poor interior and amenities
Kybritis, 2-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Thé hôtel is definitely not a 4 stars. Not Always clean. Black spots in thé bathroom and restaurant not very clean. If you réserve to eat at 12 am in the restaurant, the staff will keep cleaning in front of you until 12h15 without giving you any attention . Not only they don't start on Time but they don't show any interest for people waiting. As i said : little to do with a 4 stars hôtel...
Yann, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel beautiful location and grounds
2-night business trip
Verified Hotels.com guest review

8/10 Very good

Stephane, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sophie, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Bel hôtel, mais restaurant pas à la hauteur!
La chambre était agréable, propre en général, excepté le réfrigérateur plutôt sale et daté. Quant au restaurant, nous avons été très déçus! Arrivés sur place le samedi midi, personne n'est venu s'occuper de nous, alors nous nous sommes installés. Nous avons demandé comment fonctionné le service, malgré une carte à l'entrée nous avons uniquement été orienté sur le buffet. Et pour une simple petite salade, un plat chaud et 3 boissons, j'ai payé 58,00 €! Le prix était disproportionné entre la qualité du service, des mets et du plaisir général. Très sincèrement, je voyage beaucoup et j'ai bien plus souvent pris du plaisir dans des restaurants d'hôtels à 2 ou 3 étoiles que dans le vôtre, sans compter le manque d'amabilité et de professionnalisme de votre équipe au restaurant...
Hug, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Didier, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Stephane, 2-night trip
Verified Hotels.com guest review