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All properties in Cleveland, Ohio, United States of America
1 room, 2 adults

Cleveland Marriott Downtown at Key Tower, Cleveland

4-star4 stars
1360 West Mall Drive, Cleveland, OH, 44114, United States of America

4-star hotel with 3 restaurants, near Rocket Mortgage FieldHouse
  • Free WiFi in lobby
  • Collect nightsYou can collect™ Rewards nights here
Great location
Wellness Area
Great wellness & sports facilities
Fantastic service
Pool should be renewed

Cleveland Marriott Downtown at Key Tower, Cleveland

from $363 CAD
  • Room, 1 King Bed
  • Concierge Room
  • Room, 2 Double Beds, Lake View
  • Room, 1 King Bed, City View, Corner
  • Room, 2 Double Beds

What’s around Cleveland Marriott Downtown at Key Tower, Cleveland


  • In Downtown Cleveland
  • Rocket Mortgage FieldHouse - 10 min walk
  • Rock and Roll Hall of Fame - 13 min walk
  • Progressive Field - 15 min walk
  • Cleveland Convention Center - 4 min walk
  • Cleveland Arcade - 6 min walk
  • JACK Cleveland Casino - 7 min walk
  • Great Lakes Science Center - 15 min walk

Getting around

  • Cleveland, OH (CLE-Hopkins Intl.) - 19 min drive
  • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
  • Cleveland, OH (CGF-Cuyahoga County) - 23 min drive
  • Cleveland Station - 14 min walk
  • Tower City-Public Square Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 25 floors


  • Check-in time 4 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *

WiFi rated super fast

  • Great for browsing, email, gaming, and video chat



  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • 3 restaurants
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Health club
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 385
  • Conference space size (meters) - 36
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1991
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Closed-captioned TV
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Trilogy Spa has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a steam room.

The spa is open daily.


Greatroom - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Public Square Pantry - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Il Venetian - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Cleveland Marriott Downtown at Key Tower, Cleveland’s small print

Also known as

  • Cleveland Marriott Downtown Key Center
  • Cleveland Marriott Downtown At Key Center Ohio
  • Marriott Cleveland Downtown At Key Hotel Cleveland
  • Cleveland Marriott Downtown at Key Center
  • Cleveland Marriott Downtown at Key Tower Hotel
  • Cleveland Marriott Downtown at Key Tower Cleveland
  • Cleveland Marriott Downtown at Key Tower Hotel Cleveland
  • Key Marriott
  • Marriott Key
  • Marriott Key Hotel
  • Marriott Key Hotel Cleveland Downtown Center
  • Cleveland Marriott Downtown Key Center Hotel
  • Marriott Downtown Key Center Hotel
  • Marriott Downtown Key Center


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs USD 35.00 per day with in/out privileges

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 17.95 per night (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8.6 From 252 reviews

Exceptional 10.0
Good experience on our first visit
Staff was helpful and our dinning experience was good. Limited because of your renovations which gave us same location to eat each day. Breakfast buffet was good.
Wayne, ca1 night romance trip
Very Good 8.0
Great ciyu
Great location to the stadiums and casinos. Night life within walking distance. Not good for shopping of you don't have a car. Also I am a vegetarian and there's not really anything to eat for vegetarians. Overall great girls trip to see the Blue Jays play!
Lisa, ca2 night trip with friends
Very Good 8.0
Our room was very clean but it was noisy and there is no coffee pot.
Nichole, us1 night trip
Very Good 8.0
Great for Business Travelers
Great hotel with comfy beds. Rated 4 of 5 because room service comes from The Pantry and the food was expensive and awful.
Amy, us2 night business trip
Fair 4.0
Hotel was clean. Service wasn't the best. Annoying trying to add a night to our stay, way more difficult than it should have been. Paying $35 for valet that we had to wait 35 minutes for our car was ridiculous. Room service got every item we ordered wrong (although the delivery guy tried his best). Annoying in general. If I am paying that much for a hotel room I will pick somewhere else.
us1 night trip with friends

Cleveland Marriott Downtown at Key Tower, Cleveland

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