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All properties in San Juan del Rio, Queretaro, Mexico

Hotel West Refugio, San Juan del Rio

San Juan del Rio hotel with outdoor pool and pool bar

  • Free WiFi
From
$43 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Traditional Double Room - Private pool
  • Outdoor Pool
Outdoor Pool. Image 1 of 51
1 / 51Outdoor Pool
Cto. el Molino Centro, San Juan del Rio, 76800, QRO, Mexico
7.4.Good.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking

Property highlights

Main amenities

  • 10 smoke-free guestrooms
  • Housekeeping (on request)
  • Outdoor pool
  • Pool bar
  • Terrace
  • Garden

For families

  • Separate dining area
  • Garden
  • Terrace
  • Patio
  • Blackout drapes/curtains
  • Cable TV service

What’s around

  • Senor del Sacro Monte Temple - 10 min walk
  • Nuestra Senora de Guadalupe Church - 14 min walk
  • Fundadores Square - 14 min walk
  • TecMilenio University San Juan del Rio Campus - 25 min walk
  • University Alfred Nobel de Mexico - 3.1 mi / 5 km
  • San Gil Golf Club - 7.9 mi / 12.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Traditional Double Room

Location

Cto. el Molino Centro, San Juan del Rio, 76800, QRO, Mexico
  • Senor del Sacro Monte Temple - 10 min walk
  • Nuestra Senora de Guadalupe Church - 14 min walk
  • Fundadores Square - 14 min walk

What’s around

Landmarks

  • Senor del Sacro Monte Temple - 10 min walk
  • Nuestra Senora de Guadalupe Church - 14 min walk
  • Fundadores Square - 14 min walk
  • TecMilenio University San Juan del Rio Campus - 25 min walk
  • University Alfred Nobel de Mexico - 3.1 mi / 5 km
  • San Gil Golf Club - 7.9 mi / 12.8 km
  • Tequisquiapan Handicraft Market - 13.4 mi / 21.5 km
  • Tequisquiapan Opal Mine - 13.2 mi / 21.2 km
  • La Pila Park - 13.5 mi / 21.8 km
  • Ezequiel Montes Street Market - 14 mi / 22.5 km
  • Temazcal Tonatiu Iquzayampa - 16.6 mi / 26.7 km

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

At a glance

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time noon-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 2 per room
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Street parking available

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Poolside bar

Things to do

  • Outdoor pool

Services

  • Front desk (limited hours)

Facilities

  • Garden
  • Terrace

Accessibility

  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Individually furnished
  • Separate dining area
  • Patio

Freshen up

  • Shower only

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi

Small print

Also known as

  • Hotel West Refugio Hotel
  • Hotel West Refugio San Juan del Rio
  • Hotel West Refugio Hotel San Juan del Rio

Optional extras

Credit card charges are subject to an extra charge of 5 percent

Pets are allowed for an extra charge of MXN 610 per accommodation, per stay

Service animals exempt from fees

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and debit cards. Cash is not accepted. 

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel West Refugio does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Parking spots may be limited.
  • Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of MXN 610 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from noon - noon. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Restaurante Portal De Reyes (8-min walk), La Bilbaina (9-min walk), and Public House (14-min walk).
  • Hotel West Refugio has an outdoor pool and a garden.
7.4.Good.
  • 6.0.Good

    Se ve más grande en las fotos

    La alberca es pequeña y el agua helada y poco sucia, si llevas mascotas tienes q firmar una responsiva, estancia para una noche no más.

    1 night trip, May 15, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    PESIMO SERVICIO

    La verdad es que la publicidad es muy engañosa, te muestra un lugar como si no estuviera grandísimo pero en realidad no lo es, la alberca es una pileta que no mide más de 2 mts, el petfriendly no es que puedas tener a tu perro ahi, si no que lo tengas en unas jaulas que tienen en el "estacionamiento" el lugar está pequeñísimo a comparación a lo que ves en la foto, yo tuve una super mala experiencia por qué el dueño supongo es, tuvo un pésimo servicio conmigo, ya que supuestamente mi reservación tenía que volver a pagar por qué a pesar de que le aparecía en sistema, me decía que a él no se le daba el dinero y que quería que le pagará en efectivo y yo me aventara todo el show de un rembolso con la aplicación cuando yo ya la había pagado, insistió día y noche, a lo que yo le dije que el debía resolver eso ya que se está dando el servicio por esta plataforma.

    1 night trip, Mar. 14, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    El personal es muy amable y esta disponible a toda hora para cualquier petición de los huéspedes. El hotel está muy limpio y cómodo. Las instalaciones son muy agradables y el lugar donde se encuentra es muy tranquilo y seguro. Me gustó mucho el hotel.

    Sofía, 3 night business trip, Mar. 1, 2020

    Verified Expedia guest review

  • 6.0.Good

    El lugar no es como lo muestran las fotos sino más pequeño, la relación calidad precio es satisfactoria pero tiene varios lugares para mejorar

    2 night family trip, Feb. 7, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Falta una comoda para poner la ropa y el equipaje, un espejo en la habitación, no es suficiente con el del baño y la TV es muy pequeña para la habitación, se puede mejorar y creo que lo harán, en breve.

    1 night romance trip, Nov. 16, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    1 night trip, Dec. 24, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Enrique, 1 night trip with friends, Dec. 7, 2019

    Verified Hotels.com guest review

See all 7 reviews