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All properties in San Juan del Rio, Queretaro, Mexico
1 room, 2 adults

Hotel West Refugio, San Juan del Rio

Cto. el Molino Centro, San Juan del Rio, QRO, 76800, Mexico

San Juan del Rio hotel with outdoor pool and pool bar
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Hotel West Refugio, San Juan del Rio

from $42 CAD
  • Traditional Double Room

What’s around Hotel West Refugio, San Juan del Rio

Landmarks

  • Senor del Sacro Monte Temple - 10 min walk
  • Nuestra Senora de Guadalupe Church - 14 min walk
  • Fundadores Square - 14 min walk
  • TecMilenio University San Juan del Rio Campus - 25 min walk
  • University Alfred Nobel de Mexico - 3.1 mi / 5 km
  • San Gil Golf Club - 7.9 mi / 12.8 km
  • Tequisquiapan Handicraft Market - 13.4 mi / 21.6 km
  • Tequisquiapan Opal Mine - 13.2 mi / 21.2 km

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

At a glance

Key facts

Hotel size

  • This hotel has 10 rooms

Arriving/leaving

  • Check-in time noon-noon
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only, restrictions apply*

  • 2 per room

  • Pets must be supervised

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Street parking available

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Poolside bar
Things to do
  • Outdoor pool
Services
  • Front desk (limited hours)
Facilities
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Individually furnished
  • Separate dining area
  • Patio
Freshen up
  • Shower only
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi

Hotel West Refugio, San Juan del Rio’s small print

Also known as

  • Hotel West Refugio Hotel
  • Hotel West Refugio San Juan del Rio
  • Hotel West Refugio Hotel San Juan del Rio

Policies

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 8:00 PM.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Credit card charges are subject to an extra charge of 5 percent

Pets are allowed for an extra charge of MXN 610 per accommodation, per stay

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel West Refugio, San Juan del Rio

  • Does Hotel West Refugio offer free cancellation for a full refund?
    Yes, Hotel West Refugio does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel West Refugio?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel West Refugio?
    Yes. Parking spots may be limited.
  • Is there a pool at Hotel West Refugio?
    Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
  • Are pets allowed at Hotel West Refugio?
    Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of MXN 610 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Hotel West Refugio?
    You can check in from noon - noon. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel West Refugio?
    Yes. Nearby restaurants include Restaurante Portal De Reyes (8-min walk), La Bilbaina (9-min walk), and Public House (14-min walk).
  • What is there to do at Hotel West Refugio and nearby?
    Hotel West Refugio has an outdoor pool and a garden.

Recent reviews

Good 7.6 From 6 reviews

Fair 4.0
PESIMO SERVICIO
La verdad es que la publicidad es muy engañosa, te muestra un lugar como si no estuviera grandísimo pero en realidad no lo es, la alberca es una pileta que no mide más de 2 mts, el petfriendly no es que puedas tener a tu perro ahi, si no que lo tengas en unas jaulas que tienen en el "estacionamiento" el lugar está pequeñísimo a comparación a lo que ves en la foto, yo tuve una super mala experiencia por qué el dueño supongo es, tuvo un pésimo servicio conmigo, ya que supuestamente mi reservación tenía que volver a pagar por qué a pesar de que le aparecía en sistema, me decía que a él no se le daba el dinero y que quería que le pagará en efectivo y yo me aventara todo el show de un rembolso con la aplicación cuando yo ya la había pagado, insistió día y noche, a lo que yo le dije que el debía resolver eso ya que se está dando el servicio por esta plataforma.
mx1 night trip
Exceptional 10.0
El personal es muy amable y esta disponible a toda hora para cualquier petición de los huéspedes. El hotel está muy limpio y cómodo. Las instalaciones son muy agradables y el lugar donde se encuentra es muy tranquilo y seguro. Me gustó mucho el hotel.
Sofía, mx3 night business trip
Good 6.0
El lugar no es como lo muestran las fotos sino más pequeño, la relación calidad precio es satisfactoria pero tiene varios lugares para mejorar
mx2 night family trip
Very Good 8.0
Falta una comoda para poner la ropa y el equipaje, un espejo en la habitación, no es suficiente con el del baño y la TV es muy pequeña para la habitación, se puede mejorar y creo que lo harán, en breve.
mx1 night romance trip
Exceptional 10.0
mx1 night trip
Very Good 8.0
Enrique, mx1 night trip with friends

Hotel West Refugio, San Juan del Rio