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All properties in San Francisco, California, United States of America
1 room, 2 adults

JW Marriott San Francisco Union Square, San Francisco

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Beach nearby
  • Connecting/adjoining rooms available
  • Netflix
515 Mason Street, San Francisco, CA, 94102, United States of America

4-star hotel with restaurant, near SHN Curran Theatre
  • Free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Beach nearby
    • Connecting/adjoining rooms available
    • Netflix
  • Collect stampsYou can collect™ Rewards stamps here
  • The setting inside was very nice. The elevator wasn’t slow. I feel there should’ve been a…Jul. 4, 2019
  • Its a nice hotel, a little dated and expensive being in downtown san fran, otherwise it…Mar. 25, 2019

JW Marriott San Francisco Union Square, San Francisco

from $306 CAD
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, City View
  • Club Room, 1 King Bed, Club Lounge Access
  • Studio Suite, 1 King Bed with Sofa bed
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, City View
  • Club Room, 2 Queen Beds, Club Lounge Access
  • Executive Room, 1 King Bed

What’s around JW Marriott San Francisco Union Square, San Francisco


  • In Downtown San Francisco
  • San Francisco Museum of Modern Art - 12 min walk
  • Moscone Convention Center - 15 min walk
  • Orpheum Theater - 15 min walk
  • San Francisco City Hall - 23 min walk
  • Lombard Street - 26 min walk
  • Exploratorium - 29 min walk
  • Oracle Park - 30 min walk

Getting around

  • San Francisco Intl. Airport (SFO) - 19 min drive
  • Oakland Intl. Airport (OAK) - 26 min drive
  • Hayward, CA (HWD-Hayward Executive) - 30 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Concord, CA (CCR-Buchanan Field) - 35 min drive
  • Novato, CA (NOT-Gnoss Field) - 42 min drive
  • San Francisco Station - 25 min walk
  • 22nd Street Station - 4 min drive
  • Bayshore Station - 9 min drive
  • Powell St & Post St Stop - 2 min walk
  • Powell St & Sutter St Stop - 3 min walk
  • Powell St & Geary Blvd Stop - 3 min walk

At a glance

Key facts

Hotel size

  • This hotel has 344 rooms
  • This hotel is arranged over 21 floors


  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival. It is property policy that all guests must wear a face mask within public areas of the property.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed *

  • Up to 25 lbs


  • Free WiFi in public areas

  • WiFi and wired Internet access in rooms *



  • Valet parking *

  • Electric vehicle charging point

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 4352
  • Conference space size (meters) - 404
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 1987
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Braille signage
  • Closed-captioned TV
  • Wheelchair-accessible bathroom vanity
  • Raised toilet seat
  • Lowered peephole/viewport in door
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Grab bar - near toilet
  • Lever door handles
  • Wheelchair-width doorways
Languages Spoken
  • Chinese
  • English
  • Farsi
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Pillowtop mattress
Freshen up
  • Partially open bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Netflix
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Level III Restaurant - This restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Level III Bar - This bar specializes in Californian cuisine and serves lunch and dinner. Open daily.

JW Marriott San Francisco Union Square, San Francisco’s small print

Also known as

  • JW Marriott Hotel San Francisco Union Square
  • JW Marriott San Francisco Union Square Hotel San Francisco
  • JW Marriott San Francisco Union Square
  • Jw Marriott San Francisco Union Square Hotel San Francisco
  • Marriott San Francisco
  • Pan Pacific Hotel San Francisco
  • San Francisco Jw Marriott
  • JW Marriott San Francisco Union Square Hotel
  • JW Marriott San Francisco Union Square Hotel
  • JW Marriott San Francisco Union Square San Francisco


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

Pet deposit: USD 75.00 per stay

Optional extras

Valet parking costs USD 66 per night with in/out privileges

Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Service animals exempt from fees

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

Wired Internet access is available in guestrooms for USD 17.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JW Marriott San Francisco Union Square, San Francisco

  • Does JW Marriott San Francisco Union Square offer free cancellation for a full refund?
    Yes, JW Marriott San Francisco Union Square does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at JW Marriott San Francisco Union Square?
    Yes. Valet parking costs USD 66 per night.
  • Are pets allowed at JW Marriott San Francisco Union Square?
    Yes, pets are welcome, with a maximum weight of 25 lbs per pet. There's a charge of USD 75 per accommodation, per stay, and there's also a deposit of USD 75.00 per stay. Service animals are exempt from fees.
  • What are the check-in and check-out times at JW Marriott San Francisco Union Square?
    You can check in from 4 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near JW Marriott San Francisco Union Square?
    Yes, there's an onsite restaurant that serves Californian cuisine. Nearby restaurants include Cesario's (1-min walk), Pinecrest Diner (2-min walk), and Honey Honey Cafe & Crepery (2-min walk).

Recent reviews

Fabulous 8.6 From 341 reviews

Exceptional 10.0
A gorgeous hotel with great staff. The junior suite was well-appointed with a great layout. Love the Illy coffee machine.
Lee, ca1 night trip with friends
Good 6.0
No sheets or blankets. No noise.
Our room had a bed and a pull out couch. We were provided with no sheets or blankets for the second bed. When we asked for a duvet they said they didn’t have any and brought us a large TOWEL as blanket. At the time of our stay the hotel was very empty due to COVID which was nice but all guests were booked in rooms next to one another. We couldn’t play music or even talk too loud because the walls were so thin and were told if we made noise we’d have to leave.... Most staff was kind and helpful but some service was lacking.
us1 night trip with friends
Good 6.0
The electrical plug in bathroom didn’t work and the room was so loud. You can hear everything in hallway and on street.
Jensen, us2 night trip
Exceptional 10.0
Lovely hotel, great staff
Comfy hotel, staff were exceptionally helpful. Our in-room wifi was not charged as we are Marriott Bonvoy members, even though we did not book directly. Avoid the Tenderloin area - very intimidating with all the poor homeless people, many of whom are high on drugs. We had a close call....not pleasant.
Ian, gb3 night family trip
Exceptional 10.0
Easy check-in, spacious room, and great location!
Ashley, us1 night trip with friends
Poor 2.0
The hotel was dated and not like the photos. My hot water didn’t work so had to take cold showers. I called to get it fixed and they told me it would work if I left it running for 5 to 10 minutes:( the front desk was rude when I asked for directions. I do not recommend at all!
Meghan, us1 night business trip
Very Good 8.0
Beautiful hotel
Beautiful Burke- great location and we had. A blast in San Francisco. Butttttt- the hotel didn’t have the little extras — I could not get hairspray- no one would help and I was getting ready for an event. Then there is not even code it water out during the day- you have to go to the bar and pay $11. Hampton Inn gives cuffs at least! Ha!!
Jana, us3 night family trip
Exceptional 10.0
Almost perfect
Everything about our stay was wonderful except the mattress was firmer than was comfortable for both of us. The shower, on the other hand, was amazingly spacious and therapeutic with the dual shower heads
Joshua, us1 night trip
Very Good 8.0
Modern rooms
Modern interiors, spacious room and bathroom, very cozy stay all in all. Some improvements I'd like to suggest: stronger water pressure in the bathroom shower, a ref would be nice and useful, providing slippers would've been a nice touch. I would definitely stay again and highly recommend this hotel!
ph12 night family trip
Exceptional 10.0
Honeymoon Trip
We were there for Christmas celebrating a delayed honeymoon. We happended to mention this to the very nice lady handling concierge on Christmas Eve. We got back to our room to find Champagne and Chocolate Covered Strawberries - what a sweet surprise.
Katrina, us3 night trip

JW Marriott San Francisco Union Square, San Francisco

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