Ostro Hotel

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Superior Twin Room | In-room safe, free WiFi
Superior Twin Room | In-room safe, free WiFi
Superior Twin Room | In-room safe, free WiFi
In-room safe, free WiFi

Overview of Ostro Hotel

Ostro Hotel

3.0 star property
3-star hotel in Daun Penh with spa and restaurant

7.6/10 Good

6 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Spa
  • Restaurant
Map
28-30 Street 130 Corner Street 5, Sangkat Phsakandal 1, Khan Doun Penh, Phnom Penh, Phnom Penh
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
For families
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • DVD player
  • Free self parking

Choose dates to view prices

About this area

What's nearby

  • In Daun Penh
  • Riverside - 1 min drive

Getting around

  • Phnom Penh Intl. Airport (PNH) - 30 min drive
  • Phnom Penh Railway Station - 18 min walk
  • Airport shuttle (surcharge)

About this property

Ostro Hotel

3-star hotel in the heart of Daun Penh
Take advantage of a roundtrip airport shuttle, a free daily manager's reception, and a terrace at Ostro Hotel. Indulge in some rest and relaxation at Khmer Spa, the onsite spa. Be sure to enjoy local and international cuisine at the onsite restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks include:
  • Free self parking
  • Continental breakfast (surcharge), luggage storage, and a 24-hour front desk
  • Coffee/tea in the lobby, a front desk safe, and concierge services
Room features
All guestrooms at Ostro Hotel include perks such as free international calls and wet bars, as well as amenities like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Showers and free toiletries
  • 32-inch LED TVs with premium channels and DVD players
  • Heating, daily housekeeping, and phones

Languages

English, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global), COVID-19 Guidelines (CDC), and Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa

Languages

  • English
  • Khmer

Room amenities

Be entertained

  • DVD player
  • 32-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Wet bar
  • Electric kettle

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Khmer Spa. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 7 for adults and USD 7 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 15 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 7 and 8 costs USD 5 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Ecolab (3rd party expert - Global)
  • COVID-19 Guidelines (CDC)
  • Bureau Veritas (3rd party expert - Global)
  • COVID-19 Guidelines (WHO)
  • Safe Travels (WTTC - Global)
  • SGS (3rd party expert - Global)
  • Intertek Cristal (3rd party expert - Global)

Policies

This property accepts credit cards and cash.

Also known as

Ostro Hotel Hotel
Ostro Hotel Phnom Penh
Ostro Hotel Hotel Phnom Penh

Frequently asked questions

Does Ostro Hotel offer free cancellation for a full refund?
Yes, Ostro Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ostro Hotel?
As of 30 Sept 2022, prices found for a 1-night stay for 2 adults at Ostro Hotel on 6 Oct 2022 start from CA $61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ostro Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Ostro Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ostro Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Ostro Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per person one-way.
What are the check-in and check-out times at Ostro Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Ostro Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (9-min drive) is nearby.
What is there to do at Ostro Hotel and nearby?
Ostro Hotel has a spa.
Are there restaurants at or near Ostro Hotel?
Yes, there's an onsite restaurant that offers local and international cuisine. Nearby restaurants include La Croisette Restaurant (3-min walk), Feel Good Cafe (3-min walk), and Fatboy Sub & Sandwich (3-min walk).
What's the area around Ostro Hotel like?
Ostro Hotel is in Daun Penh, a short 1-minute walk from Riverside and 5 minutes' walk from Phnom Penh Night Market.

Overall score and ratings

7.6

Good

8.3/10

Cleanliness

7.7/10

Staff & service

10.0/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Good

Chanlim, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Chanlim, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abdullah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property next to the riverside walk near exercise equipment. Smack in the middle of tons of bars. It's noisy so be ready. Cool place to stay if you are looking to party.
Chuong, 1-night trip
Verified Orbitz guest review

2/10 Poor

立地だけの極めて残念なホテル
立地は良いが、バーレストランが片手間にやっているようなホテル。サービスのいい加減さが何よりマイナスポイントで、非常に不快な滞在を強いられた。料金支払い済みだったが、やむなく途中で他のホテルに移動したほど。また夜遅くまで非常にうるさく、そうした意味では立地も良いとはいい難い。
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cool place in the middle of red light district. Restaurant open 24h. Great staff!
OstroHotel, 1-night trip
Verified Expedia guest review