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All properties in Fukuoka, Fukuoka Prefecture, Japan

Grand Hyatt Fukuoka, Fukuoka

Luxury hotel with 1 indoor pools, connected to a shopping center, near Canal City Hakata

  • Free WiFi
From
$199 CAD

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Indoor Pool
  • Indoor Pool
  • Pool
  • Bathroom
  • Indoor Pool
Indoor Pool. Image 1 of 67
1 / 67Indoor Pool
1- 2- 82 Sumiyoshi, Hakata- Ku, Fukuoka, 812-0018, Fukuoka-ken, Japan
8.8.Fabulous.
  • I had high expectations as this is a Hyatt property and it was in a higher price range.…

    Nov. 8, 2019

  • Great customer service !

    Oct. 22, 2021

See all 579 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Dining options
Safe
Walkable
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 372 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Private bathroom
  • Separate bathtub and shower
  • Television

What’s around

  • In Hakata-ku
  • Canal City Hakata - 5 min walk
  • Sumiyoshi Shrine - 7 min walk
  • Hakataza Theatre - 12 min walk
  • Fukuoka Anpanman Children's Museum - 12 min walk
  • Kego Park - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Room, 2 Single Beds (Deluxe)
  • Deluxe Room, 2 Single Beds
  • Room, 1 Queen Bed
  • Room, 2 Single Beds
  • Room, 1 King Bed
  • Club Room, 1 King Bed
  • Club Room, 1 Queen Bed
  • Club Room, 2 Double Beds (Deluxe)
  • Club Room, 2 Single Beds
  • Grand, Suite, 1 King Bed
  • Grand, Executive Room, 2 Single Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed (Club Access)

What’s around

Landmarks

  • In Hakata-ku
  • Canal City Hakata - 5 min walk
  • Sumiyoshi Shrine - 7 min walk
  • Hakataza Theatre - 12 min walk
  • Fukuoka Anpanman Children's Museum - 12 min walk
  • Kego Park - 16 min walk
  • Port of Hakata - 19 min walk
  • Fukuoka Kokusai Center - 24 min walk
  • Fukuoka Convention Center - 32 min walk
  • Marine Messe Fukuoka - 32 min walk
  • Ohori Park - 40 min walk

Getting around

  • Fukuoka Airport (FUK) - 5 min drive
  • Ariake Saga Airport (HSG) - 57 min drive
  • Nishitetsu-Fukuoka Station - 13 min walk
  • Tenjin Station - 16 min walk
  • Yakuin Station - 17 min walk
  • Gion Station - 9 min walk
  • Nakasu-Kawabata Station - 11 min walk
  • Tenjin-minami Station - 11 min walk
map
See on map
1- 2- 82 Sumiyoshi, Hakata- Ku, Fukuoka, 812-0018, Fukuoka-ken, Japan

At a glance

Hotel size

  • This hotel has 372 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 1980 per night)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Cooked-to-order breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Room service (during limited hours)

Things to do

  • Number of indoor pools - 1
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Sauna

Working away

  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 11453
  • Conference space size (meters) - 1064
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1996
  • Elevator
  • Safe-deposit box at front desk
  • Garden

Accessibility

  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

THE MARKET F - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges by the property at check-in or check-out:

  • A city tax will be collected at the property effective April 1st, 2020. The city tax ranges from JPY 200-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply.

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of JPY 3872 for adults and JPY 1936 for children (approximately)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • In-room babysitting is available for an extra charge
  • Babysitting/childcare is available for an extra charge

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs JPY 1980 per night

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Facility access costs JPY 2000
  • Guests under 18 years old are not allowed in the swimming pool

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

This property accepts major credit cards. Cash is not accepted.

Also known as

  • Fukuoka Grand Hyatt
  • Grand Hyatt Fukuoka
  • Grand Hyatt Fukuoka Hotel
  • Fukuoka Hyatt
  • Grand Hyatt Fukuoka Hotel Fukuoka
  • Hyatt Fukuoka
  • Grand Hyatt Fukuoka Hotel
  • Grand Hyatt Fukuoka Fukuoka
  • Grand Hyatt Fukuoka Hotel Fukuoka

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Grand Hyatt Fukuoka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 1980 per night.
  • Yes, there's an indoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - noon. Check-out time is noon.
  • Yes, there's an onsite restaurant that offers Modern European cuisine. Nearby restaurants include Hakata Tempura Takao (4-min walk), Niku Niku Udon Kawabata (5-min walk), and Yoshizuka unagiya EEL (5-min walk).
  • Grand Hyatt Fukuoka has 2 bars, an indoor pool, and a sauna, as well as a steam room and a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    The room has nice view and was pretty good

    1 night romance trip, Jul. 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Free parking will be nice

    Paid about ¥ 3000 for parking over night at hotel . I wish hotel had parking voucher for guess staying hotel .

    1 night family trip, Apr. 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Awesome location! Friendly staff! Clean rooms! Wonderful experience!

    Daniel, 2 night family trip, Mar. 28, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Everything about this hotel is excellent except one major thing. The room temp. Although the hotel states that each room can control its own temp and each room has its own thermostat it’s indeed a hoax. We stayed for 4 nights each morning we would tell them the room was like a sauna and uncomfortable and that we had not been able to sleep. Each morning they apologized and said they would fix. On the third morning I lost it with the desk. The manager came to our room. He made a call and said he had called maintenance to turn on AC. He stated that they indeed controlled the room temp and that they turned the hotel AC off at night. His solution was to supply us with an electric fan. I still cannot believe a 5 star hotel part of the Hyatt group operates like this. Even when we checked out they still had the audacity to apologize for the room Temp. One word describes this Unbelievable.

    4 night romance trip, Feb. 22, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Really nice hotel. But one thing is not good. 1st floor's smoking room is too much narrow. Please build more smoking areas.

    Man, 2 night family trip, Jan. 6, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Very disappointing

    The vast majority of the staff were very courteous and helpful. The hotel charges extra to use the swimming pool. It is 2,000 yen per person to use the pool, so would cost 6,000 yen for my wife and I to take our toddler to the pool which is an outrageous charge. We decided not to accept this charge, but remained very disappointed not to be able to avail of the amenity. The staff member who delivered the news about the pool charges was quite abrupt and smug about it. Each time I visited the gym the pool was completely empty, so it would not have been a big issue for them to make a concession for us. The in room dining staff weren’t at all helpful with special dietary requests. Our stated request was simply ignored and the food sent us up the standard meal without notification. The quality of the in room dining was very poor and overly expensive. The breakfast buffet was average and overpriced. The rooms were far too hot. Even with the air conditioning at the lowest temperature the room was too hot for our toddler. People with special dietary needs, travelling with a set budget or travelling with kids should steer clear.

    2 night family trip, Jan. 5, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Nice Hotel

    The hotel is 1km away from Hakata station and easily walkable to the shopping district and food stalls.The room was spacious and comfortable. The breakfast was good with wide selection of choices. The main issue I would highlight is that the rooms require modernization or refurbishment as they are old.

    Ahmad, 4 night trip with friends, Dec. 26, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very clean room and kind staff. Conveniently located in the city center.

    2 night family trip, Dec. 22, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Definitely recommend

    Amazing stay with great staff. Clean rooms and great location.

    Joshua, 3 night trip, Dec. 10, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    A Grand Hotel

    The hotel is located in Canal City, which is a shoppers paradise. There are also many restaurants in the shopping complex. Every staff member we encountered was friendly and helpful. Housekeeping was exceptional, with rooms tidied twice a day, and used towels replaced with fresh ones. Hakata and Tenjin stations are within 15 minutes walk of the hotel. Trains from these stations travel to various parts of Kyushu as well as to Hiroshima and Osaka.

    Kim S, 8 night trip, Dec. 2, 2019

    Verified Hotels.com guest review

See all 579 reviews