Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Rafaelhoteles Ventas, Madrid

4-star4 stars
Alcala 269, Madrid, Madrid, 28027, Spain

4-star hotel with bar/lounge, near El Retiro Park
  • Free WiFi
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 


  • Very comfortable property located near the center of the city and a block away from a…Mar. 28, 2019
  • It was pretty nice except for the last night we got a group of very noisy guest in the…Dec. 24, 2019

Rafaelhoteles Ventas, Madrid

from $87 CAD
  • Standard Double Room
  • Standard room with extra bed
  • Standard Room (breakfast included)
  • Single Room
  • Standard Double Room Single Use

What’s around Rafaelhoteles Ventas, Madrid


  • In Ciudad Lineal
  • El Retiro Park - 30 min walk
  • WiZink Center - 20 min walk
  • Nuevo Teatro Alcala - 26 min walk
  • Paseo de la Castellana - 35 min walk
  • U.S. Embassy - 36 min walk
  • Puerta de Alcala - 38 min walk
  • Plaza de Colon - 39 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive
  • Madrid Recoletos Station - 4 min drive
  • Madrid Chamartín Station - 6 min drive
  • Madrid Asamblea de Madrid-Entrevias Station - 6 min drive
  • El Carmen Station - 1 min walk
  • Ventas Station - 7 min walk
  • Quintana Station - 10 min walk

At a glance

Key facts

Hotel size

  • This hotel has 111 rooms
  • This hotel is arranged over 4 floors


  • Check-in time starts at 2:00 PM
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Onsite self parking (EUR 20.90 per night)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Bar/lounge
  • Room service
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3315
  • Conference space size (meters) - 308
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Rafaelhoteles Ventas, Madrid’s small print

Also known as

  • Rafaelhoteles
  • Rafaelhoteles Ventas Hotel Madrid
  • Rafaelhoteles Hotel
  • Rafaelhoteles Hotel Ventas
  • Rafaelhoteles Ventas
  • Rafaelhoteles Ventas Hotel Madrid
  • Rafaelhoteles Ventas Madrid
  • Rafaelhoteles Ventas Hotel
  • Rafaelhoteles Ventas Hotel
  • Rafaelhoteles Ventas Madrid


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer.

The property affirms that it follows sanitization practices of Measures to reduce infection (Spain) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 20.90 per night

Rollaway beds are available for EUR 33 per night

Buffet breakfast is offered for an extra charge of EUR 14.3 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Rafaelhoteles Ventas, Madrid

  • Does Rafaelhoteles Ventas offer free cancellation for a full refund?
    Yes, Rafaelhoteles Ventas does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Rafaelhoteles Ventas?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Rafaelhoteles Ventas?
    Yes. Self parking costs EUR 20.90 per night.
  • Are pets allowed at Rafaelhoteles Ventas?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Rafaelhoteles Ventas?
    You can check in starting at 2:00 PM. Check-out time is 11:30 AM. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Rafaelhoteles Ventas?
    Yes. Nearby restaurants include El Paleto (4-min walk), Palacio Imperial (4-min walk), and Tendido 11 (4-min walk).
  • Is there an onsite casino at Rafaelhoteles Ventas?
    No, this hotel doesn't have a casino, but Casino de Madrid (6-min drive) and Casino Gran Via (6-min drive) are both nearby.

Recent reviews

Very Good 8.0 From 143 reviews

Exceptional 10.0
Perfect stay
edgar, ph3 night trip
Very Good 8.0
All good, but missing better wifi connection
I sent few days un the hotel. Staff were all great and made things easy for me when checking un & out. The rooms feel old but they are big and comfortable. As for the Wifi It was very bad, at least from my room, i didn't try from the lobby. Improving the wifi would definitely be a must.
gb3 night business trip
Very Good 8.0
On a 5 night overstay, one of the nights we were awoke around 8.15 am with construction work noises from what sounded like one of the next door rooms. When we reached the reception desk, a phone call was made, and the noise stopped completely, which leads us to believe that the situation was under the management's control, and therefore, could/should have been avoided.
ie6 night romance trip
Exceptional 10.0
Been a few times and enjoy the room staff etc. Good location with shops and resturants near by. Metro thirty seconds away and bus on doorstep. Good bed/ hot shower / good size room
gb2 night trip with friends
Very Good 8.0
The location was good. Very close to metro and ventas
us4 night business trip
Poor 2.0
Very disappointed with this one. The hotel is a very old and run down business hotel with zero charm and character. The room was spacious and clean but very unattractive. Furniture broken and old. Wallpaper scratched and visible marks all over the place. You can hear every noise from next door and the corridor. Feel relaxed or enjoying the hotel? Not a chance, you want to spend as little time as possible here. Very neglected and for the price too expensive.
gb2 night trip
Good 6.0
The A/C is not adequate for summer temperatures. The hotel is near bus and train statin which makes convenient to move around the main spots in the city.
us1 night trip
Very Good 8.0
Its good
Good in general Great staff, confy hotel room although at some point noisy. Missing a bar and a restaurant on the hotel, and if possible a better breakfast
gb3 night business trip
Very Good 8.0
Good location and public transportation! Hotel staff were verry helful.
us2 night family trip
Very Good 8.0
It was close to public transportation and local shopping
us3 night trip with friends

Rafaelhoteles Ventas, Madrid