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Le Bonne Entente

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Exterior
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of Le Bonne Entente

VIP Access

Le Bonne Entente

4.5 star property
Luxury hotel in Ste. Foy with 2 restaurants and spa

8.2/10 Very good

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $179
Price available on 12/11/2022
Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6
Main amenities
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Nightclub
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
  • Pool bar
  • 24-hour room service
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Ste. Foy
  • Laval University - 9 min drive
  • Aquarium du Québec - 7 min drive
  • Quebec City Town Hall - 24 min drive
  • Quebec Cruise Terminal - 22 min drive
  • Quartier Petit Champlain - 26 min drive
  • Videotron Centre - 16 min drive
  • Montmorency Falls - 25 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 10 min drive
  • Quebec Sainte-Foy Station - 8 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 8 min drive
  • Quebec Palace Station - 20 min drive

Restaurants

  • Le Subtil - 13 min walk
  • Chez Ashton - 15 min walk
  • Tim Hortons - 15 min walk
  • Tuscanos - 3 min drive
  • St-Hubert - 3 min drive

About this property

Le Bonne Entente

A great choice for a stay in Québec City, Le Bonne Entente features a nightclub and puts you just 4.6 mi (7.3 km) from the airport. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis, and Monte Cristo L'Original, one of 2 restaurants, serves dinner. This luxurious hotel also features a poolside bar, a 24-hour fitness center, and a spa tub. Fellow travelers love the breakfast and comfortable guestrooms.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
On-site PCR COVID-19 testing is available for a CAD 99 fee
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 7:00 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CAD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Art gallery on site
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Electrical adapters/chargers

More

  • In-room safe

Special features

Spa

The onsite spa has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Monte Cristo L'Original - This restaurant serves dinner only.
MC Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Napa Grill (De Saison) - This poolside steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: CAD 25 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa access (may be limited)
    • Spa tub access
    • Beach loungers
    • Beach towels
    • Health club access
    • Fitness center access
    • Shuttle service
    • Ski storage
    • Bicycle storage
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room safe
    • In-room coffee

Optional extras

  • Breakfast costs between CAD 10 and CAD 25 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 23:
  • Swimming pool

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per pet, per stay

Parking

  • Self parking costs CAD 19 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a CAD 99 fee.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente Hotel
Le Bonne Entente Québec City
Le Bonne Entente Hotel Québec City

Frequently asked questions

Does Le Bonne Entente offer free cancellation for a full refund?
Yes, Le Bonne Entente does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Le Bonne Entente?
As of 9 Dec 2022, prices found for a 1-night stay for 2 adults at Le Bonne Entente on 11 Dec 2022 start from CA $179, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Le Bonne Entente?
This property confirms that onsite COVID-19 testing (PCR screening) is available for a fee. Furthermore, disinfectant is used to clean the property, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Le Bonne Entente?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Le Bonne Entente?
Yes, pets are welcome. There's a charge of CAD 75 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Le Bonne Entente?
Yes. Self parking costs CAD 19 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Le Bonne Entente?
You can check in from 4:00 PM - 7:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Le Bonne Entente and nearby?
Le Bonne Entente has a nightclub, a spa, and a seasonal outdoor pool, as well as a 24-hour fitness center, an arcade, and a garden.
Are there restaurants at or near Le Bonne Entente?
Yes, there are 2 onsite restaurants, featuring alfresco dining and garden views. Nearby restaurants include Le Subtil (13-min walk), Kimono Sushi Bar (2.1 mi), and Ristorante Michelangelo (2.1 mi).

Overall score and ratings

8.2

Very good

8.8/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.3/10

Property conditions & facilities

8.3/10

Eco-friendliness

8/10 Very good

Nice but could be better
Outdated room, but still in good condition. No housekeeping service if you don't stay more than 3 days? No quick and easy options for breakfast, just a full sit-down. Food is good but overpriced for what you get. Hotel overall very nice.
3-night business trip
Verified Hotels.com guest review

2/10 Poor

N’en vaut pas la peine
La propreté de l’établissement laisse à désirer. Des tapis tachés et souillés dans lobby, dans les couloirs. Les oreillers sont manquants et inconfortables, au point où l’achat d’un oreiller personnel fut nécessaire pour assurer un sommeil. Le service était absent par manque de personnel je suppose. Impossible d’avoir des oreillers additionnels, impossible de faire nettoyer la chambre et ce même pour un séjour de 3 jours. Le stationnement est chargé en surplus. Le restaurant de l’hôtel offre peu de choix, cest-à-dire que pour quelqu’un qui n’aime pas les fruits de mer/ poissons il reste seulement 1 choix de bœuf à 70$ le tout pour un petit morceaux de 8oz. Même principe pour le déjeuner, un plat de 2 œufs, viande de base, 23$. Le manque de personnel est flagrant et affecte l’expérience BE.
Vanessa, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Philippe, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Catherine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

good location, decor and amenities really nice
Julio, 2-night family trip
Verified Expedia guest review

6/10 Good

When we attempted to check in the first room smelled so bad almost made my wife sick, we were switched to a much smaller room. We were told there was a shuttle service going to and fro the downtown area, we were told we would get a ride I’ll need to be told a half an hour later we had to find a taxi. We are also told that they shuttle from the airport. We had to take a taxi from there as well
richard, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We felt our stay was luxurious with a personable staff that helped us with questions and information. Thank you
Sharon, 2-night family trip
Verified Expedia guest review

4/10 Fair

Bad service at the restaurant. We ordered lobster tagliatelle and were served shrimp pasta. The staff were trying to convince us it was lobster. We had to argue to get a discount on our tab.
Simon, 1-night romance trip
Verified Expedia guest review

6/10 Good

Shower was terrible experience, jets water went everywhere and very small.
David, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jean-Francois, 1-night trip
Verified Hotels.com guest review