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All properties in Marseille, Bouches-du-Rhone (department), France
1 room, 2 adults

New Hotel Le Quai - Vieux Port, Marseille

4-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
2, Place Gabriel Péri, Marseille, Bouches-du-Rhone, 13001, France

Upscale hotel within easy reach of Old Port of Marseille
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
WiFi
Good internet service
Room
Great room

New Hotel Le Quai - Vieux Port, Marseille

from $159 CAD
  • Standard Single Room
  • Standard Double or Twin Room
  • Superior Double or Twin Room
  • Superior Single Room
  • Luxury Room, 1 Queen Bed
  • Luxury Double or Twin Room
  • Family Room
  • Luxury Quadruple Room
  • Luxury Triple Room

What’s around New Hotel Le Quai - Vieux Port, Marseille

Landmarks

  • In 1st Arrondissement
  • Old Port of Marseille - 1 min walk
  • Marseille Provence Cruise Terminal - 30 min walk
  • Museum of European and Mediterranean Civilisations - 15 min walk
  • Grand Port Maritime de Marseille - 30 min walk
  • Timone Hospital - 33 min walk
  • Le Dôme - 2.3 mi / 3.8 km
  • Velodrome Stadium - 2.4 mi / 3.9 km

Getting around

  • Marseille (MRS-Marseille - Provence) - 25 min drive
  • Marseille Saint Charles Station - 13 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 14 min walk
  • Arenc Euroméditerranée Station - 27 min walk
  • Vieux-Port Station - 2 min walk
  • Colbert Metro Station - 5 min walk
  • Jules Guesde Station - 8 min walk
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Please note: This property's parking area cannot accommodate motorcycles.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Offsite

  • Area shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Room service (during limited hours)
Things to do
  • Hiking/biking trails nearby
  • Sailing nearby
  • Snorkeling nearby
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1900
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairways
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

New Hotel Le Quai - Vieux Port, Marseille’s small print

Also known as

  • New Hotel Vieux Port Marseille
  • New Hotel Vieux Port
  • New Le Quai Vieux Marseille
  • New Hotel Le Quai - Vieux Port Hotel
  • New Hotel Le Quai - Vieux Port Marseille
  • New Hotel Le Quai - Vieux Port Hotel Marseille
  • New Vieux Port Marseille
  • New Vieux Port
  • New Hotel Marseille
  • New Hotel Marseille
  • New Hotel Vieux Port Marseille
  • New Vieux Port Marseille

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for New Hotel Le Quai - Vieux Port, Marseille

  • Are pets allowed at New Hotel Le Quai - Vieux Port?
    Sorry, pets aren't allowed, but service animals are welcome.
  • Is parking offered at New Hotel Le Quai - Vieux Port?
    Sorry, there's no parking at New Hotel Le Quai - Vieux Port.
  • What are the check-in and check-out times at New Hotel Le Quai - Vieux Port?
    You can check in from 3 PM to midnight. Check-out time is noon.
  • What is there to do near New Hotel Le Quai - Vieux Port?
    Recommended spots to visit include Old Port of Marseille (1-min walk) and Museum of European and Mediterranean Civilisations (15-min walk), along with Marseille Provence Cruise Terminal (1.5 mi) and Grand Port Maritime de Marseille (1.6 mi).
  • Are there restaurants at or near New Hotel Le Quai - Vieux Port?
    Yes. Nearby restaurants include Le Jardin des Vestiges (1-min walk), Les Templiers (1-min walk), and La Kahena (1-min walk).

Recent reviews

Very Good 8.2 From 104 reviews

Exceptional 10.0
Great hotel in an excellent location
Great hotel in an excellent location. One of our rooms was a bit cold but they very quickly brought us a portable heater. Plenty of Ggreat bars and restaurants nearby.
Anna and Shane, gb1 night family trip
Very Good 8.0
The hotel turned the air conditioning off the day we arrived had a little window in our room. It was so hot couldn’t sleep. Room was in the 5th floor so had to lug 2big suitcases up the stairs to our room
R, za2 night romance trip
Very Good 8.0
We stayed for one day before going on a cruise. Everything is fine, except the elevator was broken, which is a bit of a problem for my wife to walk up four flights of stairs.
Pauline, us1 night romance trip
Exceptional 10.0
Highly recommend.
Great hotel in a prime location. Spacious room. Excellent value. Wouldn’t hesitate to return or recommend this hotel.
Valeri, usRomance trip
Fair 4.0
Great location, not such a great hotel.
The hotel wins on location and the bed was comfortable but that's about all, I'm sorry to say. The view shown is only available from one room at the top of the hotel. Ours was at the back and, at the weekend, there's a street market so you get the noise of it setting up. The room could definitely do with some refurbishment. The fridge doesn't work, the heating/cooling didn't work properly and the shower fixing didn't allow you to have the shower set at the right angle resulting in water all over the floor. Although a hairdryer is provided, it is one of those very old and slow ones fixed in the bathroom so I wish I'd brought my own. There was a bad drain type smell in the corridors and stairwell the whole time we were there so not very pleasant. Marseille is a great city and the location of the hotel is brilliant but I'll look for somewhere else next time. Overall, disappointing for the money.
Karen, gbTrip with friends
Exceptional 10.0
The hotel was so central--very close to the port, many different types of restaurants, and the metro. In addition, I chose the hotel because it was so close to the Tourism office, where many tours start. I had a narrow room--perfect for one person. I had two windows with a view to the port--not sure if I would choose that again since I was so close to the port anyway, is the extra charge worth it.
us4 night business trip
Very Good 8.0
Faded elegance- but lovely high ceilings
Very near the Vieux Port. Rooms with lovely high ceilings and a bath. Faded elegance but with charm. I got a special rate of E 95. Breakfast was limited and at 13.50 very expensive. I appreciated free access to a computer and printer.
Pat, ie1 night business trip
Fair 4.0
Muddy shower water!!
Great suite but the shower water was muddy!! In the mid-morning, my girlfriend and I woke to shower before heading to the airport and there was little water dripping from the taps and shower. I called reception to find out why and the staff member said that it would be back in a minute with no apology. So I got into the shower and it was back but dark brown and with soil! I immediately called back to find out and again there was no apology and some sort of casual idea that this was normal and then had little understanding about why I was so frustrated! It was a real shame for the stay to end in this way. See image below (it was actually even darker at first but I didn't manage to capture until this point).
gb1 night romance trip
Good 6.0
Hotel is dated and in need of repairs and updating - notably the giant leak in the ceiling of the dining room. Bedding was not very comfortable. Staff was adequate but not overly welcoming. The best thing about the hotel was the location, despite the unsightly abandoned & derelict storefront on the ground level.
Meagan, us1 night trip
Exceptional 10.0
Nice hotel if you are visiting Marseilles
First, this hotel made our trip to Marseilles. We had to drive through rundown neighborhoods to get there, but the hotel and the port area was an oasis in the midst. It is an easy walk to the historic area. The staff was very helpful and kind. Loved the room: very spacious, modern, and comfortable. The bathroom was huge, and had everything except an outlet. We had a small view of the port from our window, which I loved. The breakfast buffet was worth it, having a large selection and even hot foods. Parking garage was from the mall where we could park and was right across the street. If I ever go back to Marseilles, I would definitely stay there.
Larisa, us1 night family trip

New Hotel Le Quai - Vieux Port, Marseille

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