Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Marseille, Bouches-du-Rhone (department), France
1 room, 2 adults

New Hotel Le Quai - Vieux Port, Marseille

4-starThis property has received its official star rating from the French Tourism Development Agency, ATOUT France.
2, Place Gabriel Péri, Marseille, Bouches-du-Rhone, 13001, France

Upscale hotel within easy reach of Old Port of Marseille
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • It's very hot to stay and their AC didn't work.Jun. 17, 2018
  • Excellent location, in Marseilles it does not get betterJun. 4, 2018

New Hotel Le Quai - Vieux Port, Marseille

from $156 CAD
  • Standard Single Room
  • Standard Double or Twin Room
  • Superior Double or Twin Room
  • Superior Single Room
  • Luxury Room, 1 Queen Bed
  • Luxury Double or Twin Room
  • Family Room
  • Luxury Quadruple Room
  • Luxury Triple Room

What’s around New Hotel Le Quai - Vieux Port, Marseille

Landmarks

  • In 1st Arrondissement
  • Old Port of Marseille - 1 min walk
  • Marseille Provence Cruise Terminal - 30 min walk
  • Museum of European and Mediterranean Civilisations - 15 min walk
  • Grand Port Maritime de Marseille - 30 min walk
  • Timone Hospital - 33 min walk
  • Le Dôme - 2.3 mi / 3.8 km
  • Velodrome Stadium - 2.4 mi / 3.9 km

Getting around

  • Marseille - Provence Airport (MRS) - 28 min drive
  • Marseille Saint Charles Station - 13 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 14 min walk
  • Arenc Euroméditerranée Station - 27 min walk
  • Vieux-Port Station - 2 min walk
  • Colbert Metro Station - 5 min walk
  • Jules Guesde Station - 8 min walk
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 48 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No onsite parking

Offsite

  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Room service (during limited hours)
Things to do
  • Hiking/biking trails nearby
  • Sailing nearby
  • Snorkeling nearby
Working away
  • Business center
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1900
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • In-room accessibility
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Handrails in stairways
Languages Spoken
  • English
  • French

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

New Hotel Le Quai - Vieux Port, Marseille’s small print

Also known as

  • New Hotel Vieux Port Marseille
  • New Hotel Vieux Port
  • New Le Quai Vieux Marseille
  • New Hotel Le Quai - Vieux Port Hotel
  • New Hotel Le Quai - Vieux Port Marseille
  • New Hotel Le Quai - Vieux Port Hotel Marseille
  • New Vieux Port Marseille
  • New Vieux Port
  • New Hotel Marseille
  • New Hotel Marseille
  • New Hotel Vieux Port Marseille
  • New Vieux Port Marseille

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines and the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.48 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

Buffet breakfast is offered for an extra charge of EUR 14 per person (approximately)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for New Hotel Le Quai - Vieux Port, Marseille

  • Does New Hotel Le Quai - Vieux Port offer free cancellation for a full refund?
    Yes, New Hotel Le Quai - Vieux Port does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is New Hotel Le Quai - Vieux Port currently open?
    This property is closed from October 29 2020 to March 14 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at New Hotel Le Quai - Vieux Port?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at New Hotel Le Quai - Vieux Port?
    Sorry, there's no onsite parking at New Hotel Le Quai - Vieux Port.
  • Are pets allowed at New Hotel Le Quai - Vieux Port?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at New Hotel Le Quai - Vieux Port?
    You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-out is available.
  • Are there restaurants at or near New Hotel Le Quai - Vieux Port?
    Yes. Nearby restaurants include Chez Roger (3-min walk), La Chope d'or (3-min walk), and Sard'in (4-min walk).
  • What is there to do near New Hotel Le Quai - Vieux Port?
    Recommended spots to visit include Old Port of Marseille (1-min walk) and Museum of European and Mediterranean Civilisations (15-min walk), along with Marseille Provence Cruise Terminal (1.5 mi) and Grand Port Maritime de Marseille (1.6 mi).

Recent reviews

Very Good 8.2 From 70 reviews

Good 6.0
Close to restaurants, old and tight.
This is a very old building with one crowded evalator. Small reception area with very little space for luggage storage. Check in time is 3pm so we had to wonder around after a long flight , worrying about our luggage left in open.
Keith, ca1 night trip
Exceptional 10.0
It was very nicely furnished and a reasonable price. Also, it is centrally located, but the room was quiet.
us1 night trip
Exceptional 10.0
Great hotel in an excellent location
Great hotel in an excellent location. One of our rooms was a bit cold but they very quickly brought us a portable heater. Plenty of Ggreat bars and restaurants nearby.
Anna and Shane, gb1 night family trip
Good 6.0
Great location, but that's it
Huge room but no attention to necessary repairs (e.g. air conditioning blew air but did not cool it)
gb1 night trip
Very Good 8.0
The hotel turned the air conditioning off the day we arrived had a little window in our room. It was so hot couldn’t sleep. Room was in the 5th floor so had to lug 2big suitcases up the stairs to our room
R, za2 night romance trip
Poor 2.0
We were told our room had a view. We had a view all right, a big neon sign saying "New Hotel" shining in our room all night. Check in was a breeze, but they held firm to the no check in until after 3:00. However, when we checked out, they tried to tell us we had not paid even though we showed them the expedia receipt! Front desk was not very helpful at all in telling us how to get the train to the airport. Wound up taking a taxi for 70.00! Not happy at all. Also, the picture you are showing is not the hotel.
Judi, us1 night trip
Very Good 8.0
Great location, nice view and balcony. Really good staff. Rooms need new carpets.
MJ, us6 night trip
Very Good 8.0
We stayed for one day before going on a cruise. Everything is fine, except the elevator was broken, which is a bit of a problem for my wife to walk up four flights of stairs.
Pauline, us1 night romance trip
Very Good 8.0
Port clean a little on exspensive side . Need to keep hold of personel belongings as wife was.robbed of purse
gb5 night trip
Exceptional 10.0
Great place to stay close to everything we wanted to be close to. Staff very friendly and helpful...would stay again
us3 night trip

New Hotel Le Quai - Vieux Port, Marseille