Canopy by Hilton West Palm Beach Downtown

Photo gallery for Canopy by Hilton West Palm Beach Downtown

Primary image
Outdoor pool
Outdoor pool
55-inch LCD TV with cable channels, TV
55-inch LCD TV with cable channels, TV

Overview of Canopy by Hilton West Palm Beach Downtown

Canopy by Hilton West Palm Beach Downtown

4.0 star property
4-star hotel with 2 restaurants, near The Square

8.6/10 Fabulous

248 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $266
Price available on 07/05/2022
Map
380 Trinity Place, West Palm Beach, FL, 33401
Main amenities
  • Daily housekeeping
  • 2 restaurants
  • Outdoor pool
  • Health club
  • Valet parking
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Gift shops/newsstands
For families
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown West Palm Beach
  • The Square - 5 min walk
  • Clematis Street - 9 min walk
  • Palm Beach County Convention Center - 13 min walk
  • Worth Avenue - 22 min walk
  • Kravis Center For The Performing Arts - 1 min drive
  • Norton Museum of Art - 1 min drive
  • Antique Row - 2 min drive
  • Mid-Town Beach - 4 min drive
  • Henry Morrison Flagler Museum - 3 min drive
  • Northwood Village - 5 min drive

Getting around

  • Palm Beach Intl. Airport (PBI) - 10 min drive
  • Boca Raton, FL (BCT) - 28 min drive
  • Brightline West Palm Beach Station - 13 min walk
  • Mangonia Park Station - 14 min drive
  • West Palm Beach Station - 19 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

Located 4.9 mi (7.9 km) from the airport, Canopy by Hilton West Palm Beach Downtown offers a great location, putting you within just a 10-minute walk of The Square and Clematis Street. Guests can grab a bite to eat at one of the 2 restaurants and visit the health club for a workout. This upscale hotel is also within a short drive of Worth Avenue and Palm Beach County Convention Center. The pool and helpful staff get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 150 rooms

Arriving/Leaving

  • Check-in time from 4:00 PM - 2:00 AM
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 75 lbs)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite valet parking (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants

Working away

  • 24-hour business center

Services

  • 24-hour front desk

Facilities

  • 1 building/tower
  • Built in 2020
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Visual alarms in hallways

Languages spoken

  • English

Room amenities

Be entertained

  • 55-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pet deposit: USD 50 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Covered valet parking costs USD 38 per day with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

Also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.7/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

10/10 Exceptional

Yessi, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend
One of the best properties I’ve stayed in a while. Daily housekeeping was provided, the entire property was very clean. The rooftop restaurant and pool were lovely and the service all around was fantastic. I would highly recommend and would return in a second!
Alissa, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shelly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great Location, Great Vibe, May not get your room.
I was disappointed upon arrival to hear that after i reserved a king size bed 2 months in advance that there were no more king rooms available. I thought that was the whole point of a reservation, to reserve the room you want. We were put at the end of the hall and i'm not sure if the AC unit was right next to us or what but at night it was very loud, sounded like pipes popping in the wall. The restaurants, food, valet and pool all were great. i was just disappointed in our room situation.
Ashlee, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Diana, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Check in was fast and friendly We are dinner on the roof .. the food was soso and the server was rushing us sobtheu could close
Bob, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

jacques, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It was a short business stay. Everything was very nice
sergei, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Reception staff was excellent. Cleaning crew didn't speak English and room was not always adequately cleaned or replenished with towels, soaps, toilet paper, etc. Pool area sometimes lacked towels and adequate chaise lounges. Restaurants menus and services were excellent.
Timothy, 7-night trip
Verified Expedia guest review

8/10 Very good

A great place to stay while attending the boat show. Rooms are spacious. Roomy bathrooms. Request daily maid service upon arrival. They provide bottled water for anytime at front desk in a nice little bag to carry to your room. The Banter restaurant offers an excellent breakfast daily. One of the highlights here. Rooftop pool is very nice. Drinks and snack/lunch options are great poolside or at the outdoor bar. This was a perfect spot for a long weekend. Staff is very friendly and helpful.
Erika, 4-night family trip
Verified Expedia guest review