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Overall score and ratings

8.8

Fabulous

9.1/10

Cleanliness

8.9/10

Staff & service

8.0/10

Amenities

8.9/10

Property conditions & facilities

8.6/10

Eco-friendliness

6/10 Good

Overnight stay
Questionable cleanliness because room trash cans had not been emptied when we entered. Mattress was too soft. Okay if your are just trying to get some rest for the night. It was further away from my venue than I thought
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Last minute reservation
Had to pivot last minute to a hotel on my trip and the Sonesta Select was the right place at the right time in the right location for me. Their staff were wonderful from the moment I entered the hotel to check in through my checkout two days later.
Benjamin, 2-night trip
Verified Hotels.com guest review

6/10 Good

Parking was charged although posted as free
It said in the hotel.com site that parking was free - please let me know if you need a screen shot of that. I was charged $28day (two days for one overnight). I would like to be reimbursed as your hotels.com advertising was not accurate
Dawn, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Could use some service work.
Clealiness of the room was not as expected, found some rotting food on the window sill and room didn't appear to be serviced during my stay. The downstairs coffee/pastry locale also never appeared to be open limiting food options on the go in the AM.
2-night business trip
Verified Hotels.com guest review

4/10 Fair

Laurie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Worked perfectly for our family of five, easy walk to metro and multiple restaurants in walking distance as well.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

David, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bike rack
The staff was very helpful, I rede a bike rack and the clerk stopped what he was doing and showed me the location
Juan Carlos, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Brick, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Great for pet lovers and smokers
The condition of the hotel, the hotel amenities, and the hotel staff were great! However, the front desk didn't do anything about the hotel guests below me who smoked on the balcony several times throughout the day and the first thing in the morning. Given that I have allergies and asthma, I was quite uncomfortable. I couldn't move rooms because the hotel was overbooked, and I was told they would speak with the guests. I don't think they spoke to the guests because they continued to smoke, and another hotel front desk member told me they had no way of confirming that anyone was smoking on the balcony. I highly recommend the hotel to any smokers or dog lovers! If you have allergies, especially to smoke and/or pets, I encourage you to avoid this hotel.
2-night trip with friends
Verified Hotels.com guest review