Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Raffaello Hotel, Chicago

4-star4 stars
201 E Delaware Pl, Chicago, IL, 60611, United States of America

4-star hotel with restaurant, near John Hancock Center
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • Good hotel. Great service. Location near the gold coast and magnificent mileDec. 7, 2019
  • Beautiful hotel in a perfect location. Close to great restaurants and shopping in the…Nov. 10, 2019

Raffaello Hotel, Chicago

  • Basic Room, 1 King Bed
  • Basic Suite
  • Basic Double Room, 2 Double Beds
  • Basic Suite
  • Superior Suite, 1 Bedroom
  • Design Studio
  • Design Double Room
  • Basic Suite, 1 King Bed (ADA)
  • Basic Double Room, 2 Double Beds (ADA)
  • Basic Room, 1 King Bed (ADA)
  • Design Suite, 2 Bedrooms
  • Design Suite, 1 Bedroom
  • Design Double Room, Accessible
  • Design Studio, Accessible
  • Design Suite, 1 Bedroom, Accessible

What’s around Raffaello Hotel, Chicago

Landmarks

  • In Near North Side
  • John Hancock Center - 3 min walk
  • Water Tower Place - 4 min walk
  • Chicago Riverwalk - 21 min walk
  • Grant Park - 21 min walk
  • House of Blues Chicago - 23 min walk
  • Chicago Theatre - 23 min walk
  • Navy Pier - 25 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 31 min drive
  • Midway Intl. Airport (MDW) - 18 min drive
  • Chicago, IL (PWK-Chicago Executive) - 39 min drive
  • Millennium Station - 23 min walk
  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Museum Campus-11th Street Station - 4 min drive
  • Chicago Station (Red Line) - 10 min walk
  • Clark-Division Station - 15 min walk
  • Grand Station (Red Line) - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time 4:00 PM-4:00 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Onsite self parking (USD 50 per night; includes in/out privileges)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • English
  • Polish
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Microwave
More
  • In-room safe

Special features

Dining

Pelago - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner.

DrumBAR - Onsite rooftop bar. Open select days.

Raffaello Hotel, Chicago’s small print

Also known as

  • Hotel Raffaello
  • Raffaello Hotel Chicago
  • Raffaello Hotel Hotel Chicago
  • Raffaello
  • Raffaello Chicago
  • Raffaello Hotel
  • Raffaello Hotel Chicago
  • Raffaello Hotel Hotel

Policies

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt with a 10 USD surcharge. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property is licensed under an applicable law. Property Registration Number Hotel License

Optional extras

Self parking costs USD 50 per night with in/out privileges

Rollaway beds are available for USD 25.0 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Raffaello Hotel, Chicago

  • Does Raffaello Hotel offer free cancellation for a full refund?
    Yes, Raffaello Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Raffaello Hotel currently open?
    This property is closed from November 8 2020 to April 30 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Raffaello Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Raffaello Hotel?
    Yes. Self parking costs USD 50 per night.
  • Are pets allowed at Raffaello Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Raffaello Hotel?
    You can check in from 4:00 PM - 4:00 AM. Check-out time is 11:00 AM. Contactless check-out is available.
  • Are there restaurants at or near Raffaello Hotel?
    Yes, Pelago offers Italian cuisine. Nearby restaurants include Palm Court (4-min walk), Mity Nice Grill (4-min walk), and Doc B’s Restaurant + Bar (4-min walk).

Recent reviews

Good 7.8 From 871 reviews

Poor 2.0
Don't stay here. I seen the poor reviews and decided to try it out anyways. That was a mistake. For the price they charge here you would expect alot more. $100 a night would even be too much. First off, there's no soap in any of the rooms, and they don't offer any, so bring your own. Second, don't bring anything that needs to be refrigerated, there's no fridges in the rooms. The rooms are also a terrible layout. I got the grand suit, which was only slightly larger than a regular rooms. You would think the bathroom would be in a common area. Instead it's in the bedroom, which if you travel with more than 2 people offers zero privacy. This hotel is just plain terrible. Save your money and stay somewhere else.
ca2 night family trip
Poor 2.0
The worst hotel i ve ever been in my life, they gave us room 211, and there was a huge mold wet spot in the ceiling, so they agreed to reinburse us that night but its been more than 1 week and we didnt get anything yet and the operations manager promised to do so but aperantly she was just lying to us, this hotel equals garbage and expedia team is not helping at all they said they will call yesterday monday but nobody called !!!
Jay, ca2 night business trip
Very Good 8.0
OK but had way better for that price in Chicago
Location good, but no restaurant or minibar. Bar in Hotel open only Thursday to Saturday. Restaurant beside Hotel good but only adults and no kids under 12.
Michael, ca4 night business trip
Fair 4.0
The Raffaello Hotel is not a 4-star hotel. Of the three suites we checked out, all three had damaged walls, dirty carpet, and very loud air conditioning units. Certain front desk staff were very unhelpful and dismissive of the condition of the hotel. Based on the condition of the rooms, I would not stay here again.
Robert, ca3 night family trip
Very Good 8.0
Loved the location. Loved the heritage style. The room was comfortable and clean. My only complaint was the check-in. The front desk staff tend to ignore you for a bit. And, I was charged an additional fee under the premise that Expedia had not transferred the entire room charge. One call to Expedia and they had the hotel agreeing to refund me the amount. Thank you Expedia!
Cheryl, ca1 night family trip
Very Good 8.0
It’s average
Overall it was fine. The valet area was packed when we arrived (I don’t think they had enough valet staff on hand to park the cars quick enough) and a bus driver came in and said the cars will be towed and proceeded to get in a heated argument with my husband. So it started our visit off on a bad foot. The hotel in my opinion should have stepped in as I believe they needed more staff on hand to avoid the overload of cars on the street (it was at busy check in time). They didn’t really do anything and it was pretty upsetting as the guests. The bathroom was also a little dirty (I added a photo of stains on the wall and hairs on the floor, which in my opinion would be very easy to clean up..I noticed it right away...) is and there were burn holes in the carpets. The location is awesome!
Nicole, ca1 night trip with friends
Very Good 8.0
Nice large and clean room. Had some issues with the room being too cold one evening and maintenance fixed it right away. Bring a laptop if you have work to do though as the “businesss office” charges for use of the computer aside from printing a boarding pass. That being said, I had a document to print for work and the front desk was gracious enough to print it for free when I emailed it to them. It was my third stay here and I’d stay again. Great location and great hotel.
Eileen, ca3 night business trip
Exceptional 10.0
Great location, beautiful building. Very roomy. Nothing to complain about :)
Steph, ca2 night trip
Exceptional 10.0
Great location and friendly staff. Will go there again for sure.
ca2 night trip
Very Good 8.0
Hotel was in a nice location. Staff was friendly. Hotel was clean and comfortable. However the shower was drippy and room was extremely warm and the thermostat did not seem to work.
ca2 night trip

Raffaello Hotel, Chicago