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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Sheraton Grand Chicago, Chicago

4-star4 stars
Great for familiesThis property has good facilities for families.
301 E North Water St, Chicago, IL, 60611, United States of America

Riverfront hotel with 3 restaurants, near Michigan Avenue
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Room
Great room
Value
Value for money could be better

Sheraton Grand Chicago, Chicago

from $190 CAD
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 2 Double Beds, River View
  • Room, 1 King Bed, River View
  • Club Room, 2 Double Beds, Business Lounge Access
  • Club Room, 1 King Bed, Business Lounge Access
  • Family Room, 2 Double Beds
  • Junior Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom, Lake View

What’s around Sheraton Grand Chicago, Chicago

Landmarks

  • In Near North Side
  • Navy Pier - 13 min walk
  • Millennium Park - 15 min walk
  • Art Institute of Chicago - 19 min walk
  • John G. Shedd Aquarium - 38 min walk
  • Michigan Avenue - 6 min walk
  • Soldier Field - 2.4 mi / 3.8 km
  • Lincoln Park Zoo - 2.6 mi / 4.1 km

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 24 min drive
  • Chicago, IL (ORD-O'Hare Intl.) - 31 min drive
  • Chicago, IL (PWK-Chicago Executive) - 39 min drive
  • Millennium Station - 13 min walk
  • Chicago Van Buren Street Station - 22 min walk
  • Chicago Union Station - 3 min drive
  • Grand Station (Red Line) - 11 min walk
  • State Station - 13 min walk
  • Randolph-Wabash Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,218 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room (up to 75 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

WiFi rated good

  • Great for browsing and email

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool 1
  • Pool sun loungers
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 43
  • Conference space
  • Conference space size (feet) - 125000
  • Conference space size (meters) - 11613
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed-captioned TV
  • Grab bar - near toilet
  • Lever door handles
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 47-inch flat-screen TV
  • Netflix
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Shulas Steak House - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

LB Bistro and Patissere - This bistro specializes in American cuisine and serves breakfast and lunch. Open daily.

Link - This café specializes in American cuisine and serves breakfast and lunch. Open daily.

Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

ChiBar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Sheraton Grand Chicago, Chicago’s small print

Also known as

  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago
  • Chicago Sheraton
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago Chicago
  • Sheraton Grand Chicago Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • Pool access available from 7:00 AM to 10:00 PM.
  • Parking height restrictions apply.

    Optional extras

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs USD 63 per day with in/out privileges

    Valet parking costs USD 73 per day with in/out privileges

    Refrigerators are available for an additional charge

    Rollaway beds are available for USD 25 per night

    Continental breakfast is offered for an extra charge of USD 29 per person (approximately)

    WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very Good 8.4 From 1,712 reviews

    Exceptional 10.0
    Amazing!!! Great Customer Service
    Janet, ca1 night business trip
    Good 6.0
    We arrived on a Monday. The hotel was on strike. So much noise out front. Because of the strike we had no restaurants to eat at Was a continental available. But I was told I would not be charged for one night because Of the strike and I WAS charged. Supposedly my prepaid hotel room would come off my credit card when I got home. Never happened. Everyone says that they will look into it but never heard back. Quite an expense stay for only a bed!! Beautiful location ! Bad timing I guess
    Merle, ca4 night family trip
    Very Good 8.0
    Housekeeping staff seeking living wage.
    Great location, very comfortable, but a general strike of housekeeping staff meant zero room cleaning and an absence of services I expected from a similar hotel.
    Malcom, ca4 night romance trip
    Exceptional 10.0
    Outstanding Team
    Compliments to the front desk staff who made our first impression a lasting one by their efficiency, friendliness and attention to detail. Also, Gillermo (sp?) of LB Bistro who went above and beyond during our breakfast visit to make it as comfortable and pleasurable as possible. We will definitely only be staying at the Sheraton Grand during future visits.
    Cosimo, ca1 night family trip
    Exceptional 10.0
    Great stay!
    Very convenient location for family trip, walking distance to Navy Pier, Michigan Ave, MilleniumPark, River walk was downstairs. Big bus tour has a stop outside the hotel and pharmacy and whole foods are a block away. Can’t beat the location, parking though was $55 a day, but I guess That’s the downtown price.
    ca3 night family trip

    Sheraton Grand Chicago, Chicago

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