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1 room, 2 adults

Sheraton Grand Chicago, Chicago

4-star4 stars
Great for familiesThis property has good facilities for families.
301 E North Water St, Chicago, IL, 60611, United States of America

4-star hotel with 3 restaurants, near Michigan Avenue
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 5,675 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Cleanliness
Clean
Value
Value for money could be better

Sheraton Grand Chicago, Chicago

from $123 CAD
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Room, 2 Double Beds, River View (River View)
  • Room, 1 King Bed, River View (River View)
  • Club Room, 2 Double Beds, Business Lounge Access
  • Club Room, 1 King Bed, Business Lounge Access
  • Family Room, 2 Double Beds
  • Junior Suite, 1 Bedroom
  • Executive Suite, 1 Bedroom, Lake View

What’s around Sheraton Grand Chicago, Chicago

Top spots nearby

Recommended by this property

  • Michigan Avenue (4-minute walk)
  • Navy Pier (9-minute walk)
  • Millennium Park (9-minute walk)
  • John Hancock Center (11-minute walk)
  • Art Institute of Chicago (12-minute walk)
  • Willis Tower (16-minute walk)
  • John G. Shedd Aquarium (24-minute walk)
  • Soldier Field (29-minute walk)
  • Lincoln Park Zoo (34-minute walk)
  • Wrigley Field (7.3 km)

Getting around

  • Chicago, IL (MDW-Midway Intl.) - 17 min drive
  • Chicago, IL (PWK-Chicago Executive) - 31 min drive
  • Millennium Station - 13 min walk
  • Chicago Van Buren Street Station - 22 min walk
  • Chicago Union Station - 3 min drive
  • Grand Station (Red Line) - 11 min walk
  • State Station - 13 min walk
  • Randolph-Wabash Station - 13 min walk

At a glance

Key facts

Hotel size

  • This hotel has 1,218 rooms
  • This hotel is arranged over 34 floors

Arriving/leaving

  • Check-in time 4:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply *

  • 1 per room (up to 75 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transportation

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Indoor pool 1
  • Pool sun loungers
  • 24-hour fitness facilities
  • Golfing nearby
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 43
  • Conference space
  • Conference space size (feet) - 125000
  • Conference space size (meters) - 11613
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Shulas Steak House - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar.

LB Bistro and Patissere - This bistro serves breakfast and lunch. Open daily.

Link - This café specializes in American cuisine and serves breakfast and lunch. Open daily.

Chicago Burger Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

ChiBar - This bar specializes in American cuisine and serves dinner and light fare. Open daily.

Sheraton Grand Chicago, Chicago’s small print

Also known as

  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago
  • Chicago Sheraton
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago
  • Sheraton Grand Chicago Hotel
  • Sheraton Grand Chicago Chicago
  • Sheraton Grand Chicago Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Parking height restrictions apply.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs USD 59 per day with in/out privileges

Valet parking costs USD 69 per day with in/out privileges

Refrigerators are available for an additional charge

Continental breakfast is offered for an extra charge of USD 22 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.4 From 1,616 reviews

Good 6.0
We arrived on a Monday. The hotel was on strike. So much noise out front. Because of the strike we had no restaurants to eat at Was a continental available. But I was told I would not be charged for one night because Of the strike and I WAS charged. Supposedly my prepaid hotel room would come off my credit card when I got home. Never happened. Everyone says that they will look into it but never heard back. Quite an expense stay for only a bed!! Beautiful location ! Bad timing I guess
Merle, ca4 night family trip
Very Good 8.0
Housekeeping staff seeking living wage.
Great location, very comfortable, but a general strike of housekeeping staff meant zero room cleaning and an absence of services I expected from a similar hotel.
Malcom, caRomance trip
Exceptional 10.0
Outstanding Team
Compliments to the front desk staff who made our first impression a lasting one by their efficiency, friendliness and attention to detail. Also, Gillermo (sp?) of LB Bistro who went above and beyond during our breakfast visit to make it as comfortable and pleasurable as possible. We will definitely only be staying at the Sheraton Grand during future visits.
Cosimo, ca1 night family trip
Exceptional 10.0
Great stay!
Very convenient location for family trip, walking distance to Navy Pier, Michigan Ave, MilleniumPark, River walk was downstairs. Big bus tour has a stop outside the hotel and pharmacy and whole foods are a block away. Can’t beat the location, parking though was $55 a day, but I guess That’s the downtown price.
caFamily trip
Exceptional 10.0
Excellent location for vacation
The hotel is right on the River Walk and within walking distance to several main attractions in Chicago. The staff was friendly and very helpful. The pool wasn’t very big and there wasn’t a hot tub, but they did have a sauna. Excellent steakhouse (Shulas) in the hotel. I would book here again.
Steph, caTrip with friends

Sheraton Grand Chicago, Chicago

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