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Room options

View all photos for Club Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Lake View

Suite, 1 Bedroom, Non Smoking, Lake View

Suite, 1 Bedroom, Non Smoking, Lake View

  • 66 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobility w/ Tub)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Mobility w/ Tub)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Non Smoking

  • 66 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, River View

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking, River View

  • 31 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Family Room, 2 Double Beds, Non Smoking

  • 33 sq m
  • River view
  • Sleeps 5
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing w/ Tub)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Lake View

Executive Suite, 1 Bedroom, Non Smoking, Lake View

Executive Suite, 1 Bedroom, Non Smoking, Lake View

  • 57 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

  • 48 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, River View

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking, River View

  • 31 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

Down comforters, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, Accessible, Non Smoking (Mobility & Hearing w/ Roll-in Shower)

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

At a glance

Hotel size

  • 1218 rooms
  • Arranged over 34 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 total, up to 75 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Onsite self parking (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 6:30 AM–11:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Shared microwave
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • 43 meeting rooms
  • Computer station
  • Conference space (125000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • High pile carpet in room

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Netflix
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Recycling

Reviews

8.2

Very good

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very good

It was amazing outside of the miscommunication about me being able to use/apply my gift card.
Shakeisha, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

andre, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall excellent
The service and public areas were awesome! The room itself was a little worn. Beds were comfortable. We were originally given a wrong room type, but it was corrected and we were moved within 15 minutes.
3-night family trip
Verified Hotels.com guest review

4/10 Fair

Check in was rough. There were not a lot of people working so it took an about 30 minutes to just get to the counter. The people working were friendly.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Adrena, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sheraton Chicago Riverwalk
It was a nice location on the Chicago Riverwalk. It had a beautiful view of the river and Lake Michigan. Amenities are nice and hotel is nice overall. It needs room updates though. Plumbing is extremely noisy and parking garage is always filled. Somehow they should figure out a way to keep the garage open to hotel guests only. Parking in other garages is very inconvenient for hotel guests and you are charging me a surcharge hold on my credit card anyway.
Sarah, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christina, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Could've been a five
It's a nice hotel and the view was exactly what I was expecting, but those taxes and fees were over the top, especially the "Destination Fee", what's up with that??? I guess it could have been worse, it could have been a surprise, at least they had the decency to tell us about it upfront!!!
Bruce, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice weekend stay
It was a great stay and we had a beautiful view!
Krishawna, 2-night family trip
Verified Hotels.com guest review