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The Milestone Hotel

5.0 star property
Luxury hotel with spa, near Kensington High Street

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Milestone Hotel

Deluxe Room (King/Twin) | Living area
Indoor pool
Point of interest
Suite (Master) | View from room
Front of property
VIP Access

Reviews

9.8 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Connecting rooms available
    Connecting rooms available
  • Bar
    Bar
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Valet parking
  • 24-hour room service
  • Babysitting
  • 24-hour business center
  • Business center
Feel at home
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
The price is CA $693
CA $832 total
includes taxes & fees
Dec 9 - Dec 10

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20.0 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 45.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

Deluxe Studio | Property amenity

Deluxe Studio

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (King/Twin)

Deluxe Room (King/Twin)

Deluxe Room (King/Twin)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 24.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 36.0 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Ampersand Hotel - Small Luxury Hotels of the World

Pet-friendly
Internet access
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (1003)
The price is CA $334
CA $401 total
includes taxes & fees
Nov 24 - Nov 25
The Ampersand Hotel - Small Luxury Hotels of the World
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About the area

Map
1 Kensington Court, London, England, W8 5DL

What's nearby

  • Kensington High Street - 1 min walk - 0.0 km
  • Kensington Gardens - 2 min walk - 0.2 km
  • Kensington Palace - 6 min walk - 0.6 km
  • Royal Albert Hall - 9 min walk - 0.8 km
  • Harrods - 4 min drive - 2.0 km

Getting around

  • Heathrow Airport (LHR) - 35 min drive
  • Luton Airport (LTN) - 44 min drive
  • Farnborough (FAB) - 47 min drive
  • London City Airport (LCY) - 57 min drive
  • Gatwick Airport (LGW) - 88 min drive
  • London Paddington Station - 24 min walk
  • Kensington (Olympia) Station - 24 min walk
  • London (QQP-Paddington Train Station) - 24 min walk
  • High Street Kensington Station - 6 min walk
  • Gloucester Road Underground Station - 12 min walk
  • Queensway Underground Station - 13 min walk

Restaurants

  • ‪Bertie's Bar - ‬2 min walk
  • ‪Joe & the Juice - ‬3 min walk
  • ‪Flat Iron - ‬3 min walk
  • ‪Zaika - ‬1 min walk
  • ‪Min Jiang - ‬2 min walk

About this property

The Milestone Hotel

The Milestone Hotel offers a fantastic location, putting you just a 5-minute walk from Kensington High Street and Kensington Gardens. Guests can visit the spa to indulge in massages, aromatherapy, or Ayurvedic treatments, and Chenestons serves lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: High Street Kensington Station is 6 minutes and Gloucester Road Underground Station is 12 minutes.

Languages

Afrikaans, Arabic, Bulgarian, Chinese (Mandarin), Czech, Dutch, English, Estonian, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish

At a glance

Hotel size

  • 62 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Babysitting*

Pets

  • Pets stay free
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free wired internet access in rooms

Parking

  • Onsite valet parking (GBP 65 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 bars/lounges
  • Restaurant
  • Private dining
  • Private picnics
  • 24-hour room service

Traveling with children

  • Babysitting (surcharge)

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1884
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Full-service spa
  • 24-hour pool access
  • Sauna
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • 100% renewable energy
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Georgian architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • DVD player
  • 32-inch LCD TV
  • Digital TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet and WiFi (surcharge)
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • LED light bulbs
  • Local maps

Special features

Spa

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Dining

Chenestons - This fine-dining restaurant serves lunch and dinner.
Stables Bar - Onsite pub.

Awards and affiliations

The Milestone Hotel is listed in the 2021 Travel + Leisure 500.

Fees & policies

Refundable deposits

  • Deposit: GBP 100 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for GBP 0 per stay (rates may vary)
  • English breakfast is offered for an extra charge of approximately GBP 39 for adults and GBP 39 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Parking

  • Valet parking costs GBP 65 per night

Pool, spa, & gym (if applicable)

  • Pool open 24-hours
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.

Also known as

Hotel Milestone
Milestone Hotel
Milestone Hotel London
Milestone London
The Milestone Hotel London, England
The Milestone Hotel Hotel
The Milestone Hotel London
The Milestone Hotel Hotel London

Frequently asked questions

Does The Milestone Hotel offer free cancellation for a full refund?
Yes, The Milestone Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Milestone Hotel?
Yes, there's an indoor pool. Guests have 24-hour pool access.
Are pets allowed at The Milestone Hotel?
Yes, pets stay free. Food and water bowls are available.
Is parking offered on site at The Milestone Hotel?
Yes. Valet parking costs GBP 65 per night.
What are the check-in and check-out times at The Milestone Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at The Milestone Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Milestone Hotel also has 2 bars and a sauna, as well as a fitness center.
Are there restaurants at or near The Milestone Hotel?
Yes, Chenestons offers alfresco dining.
Does The Milestone Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around The Milestone Hotel like?
The Milestone Hotel is in London City Centre, a short 6-minute walk from High Street Kensington Station and 11 minutes' walk from Hyde Park.

The Milestone Hotel Reviews

Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Popular mentions

Service staff
Room
Bar
Location
Breakfast
Restaurant
Bathroom
Bed
Food
Shower

What guests liked

  • Breakfast was varied, with plenty of choices and good quality food, making it a highlight of the stay. (4 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Rubyni, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fab stay in Milestone - always a great service
It was such an amazing stay! Their service and customer service was amazing!!
Rubyni, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Katherine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The Milestone is simply wonderful, all of the personal are very very professional, so attentive to ones wishes Bravo to the Milestone
Ronald, 1-night trip
Verified Hotels.com guest review

8/10 Very good

I love to come back to my home from home, but feel it's a little more crowded and noisy since my previous visit. An example being what I assumed was exclusive use of the swimming pool and spa areas - as you have to book for an hour - turned out to be a less than relaxing experience with staff in and out whistling, knocking on the sauna door stating they thought I'd left when my robe, etc was still on the lounge chairs, and generally people in and out in the very short time I had to enjoy. Zen - the wonderful Front Desk Manager - was understanding and addressed my concern with a complimentary offering, for which I'm very grateful. One highlight was discovering a member of the Team who used to be at The Montague hotel, had transferred over to The Milestone. Absolute pleasure to see Jorge again.
Ingrid, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marcia, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Bartholomew, 4-night trip
Verified Expedia guest review

10/10 Exceptional

We have never before experienced the excellent level of service the Milestone provides; five stars aren’t enough to rate it.
Lyn, 6-night romance trip
Verified Wotif guest review

10/10 Exceptional

The Milestone was exactly what I hoped. 5 star service, clean, and friendly attentive staff. Food quality was exceptional. Room was a little smaller than expected but that had no bearing on enjoyment. I’ve already recommended it to friends.
Chad, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent!!
Gary, 1-night trip
Verified Expedia guest review

10/10 Exceptional

The Milestone is by far my favorite hotel in London. The neighborhood is almost as wonderful as the hotel staff.
Jeremy, 4-night romance trip
Verified Expedia guest review

6/10 Good

William, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ruilin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

sarah, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Absolutely incredible hotel — would give it more stars if I could! The service from staff was the best in the business. Would go back anytime we are near London.
Carolyn, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Ciara, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Absolutely loved this hotel ❤️ from the moment we arrived until we left, the staff and service are exceptional as is the hotel and facilities. Couldn’t fault anything at all. The best hotel we’ve stayed in in London and I’ve tried many of the 5 star hotels here! The breakfast was epic! Honestly first class all round! We were given alcoholic welcome drinks on arrival In the beautiful new bar and showed around personally by the lovely Katerina. Will definitely be staying here again when we return to London ❤️❤️❤️
Marion, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Ahmed, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The Milestone is perfection. The hotel is lovely - beautifully decorated on a charming block across from Kensington Gardens. I had a wonderful upgrade to a suite from booking via Expedia. What makes the hotel special is the superlative service. I've never experienced better anywhere.
Bartholomew, 1-night trip
Verified Expedia guest review

10/10 Exceptional

P, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotels in London
Great people at a great hotel. Great location.
Jorge, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cannot say enough about the wonderful experience we had here.The hotel is a classic first rate boutique hotel. Beautifully furnished with beautiful Elie Lambert paintings and lovely attention to detail right down to fresh flowers in the elevators. My sister and I felt like family, fussed over and treated like princesses for the week we spent at the Milestone. Staff is first rate, kind and funny like the best kind of family. The rooms are extremely comfortable with comfy bedding and lovely amenities such as Floris soaps, lotions and hair care products. Despite being full at the time of our stay, we never heard a peep from neighboring rooms. The two doormen Steve and Tim sent us off in the morning and welcomed us “home” each evening like doting uncles. Angelo in the Stables Bar was a wizard with the cocktails and exceptionally charming. Highly recommend the Milestone… I look forward to returning.
Susan, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Stuart, 1-night trip
Verified Expedia guest review