Best Western Plus The Charles Hotel in St. Louis: Reviews, Deals, and Hotel Rooms on Hotels.com

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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, desk

Overview
Rooms
Location
Amenities
Policies

Riverfront hotel with indoor pool, near Ameristar Casino St. Charles

7.8/10 Good

1,000 verified Hotels.com guest reviews

Property highlights

Pool

Free breakfast

Pet-friendly

Free parking

Free WiFi

Air conditioning

1425 South 5th Street, St. Charles, MO, 63301

Main amenities

Daily housekeeping
Indoor pool
Fitness center
Business center
Terrace
24-hour front desk
Coffee/tea in a common area
Garden
Lobby fireplace
Vending machine
Laundry service
Self-serve laundry

For families

Rollaway/extra beds
Microwave
Private bathroom
Separate sitting area
Premium TV channels
Garden

Room options

About this area

What's nearby

Ameristar Casino St. Charles - 10 min walk
Hollywood Casino Amphitheatre - 4 min drive
Hollywood Casino - 7 min drive
Westport Plaza - 9 min drive
Mississippi River - 30 min drive

Getting around

St. Louis Lambert Intl. Airport (STL) - 11 min drive
St. Louis, MO (SUS-Spirit of St. Louis) - 21 min drive
Kirkwood Station - 22 min drive

Restaurants

Starbucks - 5 min walk
Texas Roadhouse - 5 min walk
Cracker Barrel - 15 min walk
McDonald's - 3 min walk
Falcon Diner - 11 min walk

About this property

Best Western Plus The Charles Hotel

When you stay at Best Western Plus The Charles Hotel, you'll be 0.5 mi (0.8 km) from Ameristar Casino St. Charles and 3.1 mi (5.1 km) from Hollywood Casino Amphitheatre. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Dennys, which serves American cuisine and is open for breakfast, lunch, and dinner. A fitness center and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The breakfast and nearby shopping get great marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Follows standard cleaning and disinfection practices of We Care Clean (Best Western)

Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Masks are required at the property

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

133 rooms
Arranged over 8 floors

Arriving/Leaving

Check-in time from 3 PM - 3:00 AM
Express check-in available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21

Children

No cribs (infant beds)

Pets

Pets allowed*
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi in rooms

Parking

Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Onsite parking includes off-street options

Other information

Smoke-free property

Property amenities

Food and drink

Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Barbecue grills

Working away

Business center
Meeting rooms
Conference space

Services

24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff

Facilities

Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool

Accessibility

Braille/raised signage
Elevator
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Visual alarms in hallways
Closed captioned TV
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

32-inch LCD TV
Premium cable channels

Home comfort

Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board

Sleep well

Blackout drapes/curtains
Premium bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)

What to enjoy

Separate sitting area

Freshen up

Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free weekday newspapers
Free WiFi
Free local calls

Food and drink

Refrigerator
Microwave

Daily housekeeping
In-room safe

Special features

Dining

Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Children & extra beds

Rollaway beds are available for USD 10.0 per night

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Best Western Plus Charles

Best Western Plus Charles Hotel

Best Western Plus The Charles

Best Western Plus The Charles Hotel Hotel

Best Western Plus The Charles Hotel St. Charles

Best Western Plus The Charles Hotel Hotel St. Charles

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western Plus The Charles Hotel?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Best Western Plus The Charles Hotel?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus The Charles Hotel?

Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Best Western Plus The Charles Hotel?

Yes, there's free self parking. Free RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Best Western Plus The Charles Hotel?

You can check in from 3 PM - 3:00 AM. Check-out time is 11 AM. Express check-in is available.

Is there an onsite casino at Best Western Plus The Charles Hotel?

No, this hotel doesn't have a casino, but Ameristar Casino St. Charles (10-min walk) and Hollywood Casino (7-min drive) are both nearby.

What is there to do at Best Western Plus The Charles Hotel and nearby?

Best Western Plus The Charles Hotel has an indoor pool and a fitness center, as well as a picnic area and a garden.

What's the area around Best Western Plus The Charles Hotel like?

Best Western Plus The Charles Hotel is located by the river, a short 10-minute walk from Ameristar Casino St. Charles and 11 minutes' walk from Historic Main Street. Travelers say this hotel is in a good location.

7.8

Good

7.8/10

Cleanliness

8.3/10

Staff & service

7.9/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

10/10 Exceptional

5 Jun 2023

Great Value

Room was large and comfortable. Everything was clean. Breakfast had a large selection and was always being restocked even for the late arrivals. Very good service. Location was really good for getting around St. Louis and St. Charles.