Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Indianapolis, Indiana, United States of America
1 room, 2 adults

Best Western Plus Indianapolis Downtown, Indianapolis

2.5-star2.5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Dry cleaning/laundry service
401 East Washington Street, Indianapolis, IN, 46204, United States of America

Hotel with restaurant, near Bankers Life Fieldhouse
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Dry cleaning/laundry service
  • Just added
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • This is a 1star hotel not 3.5. Room is dirty and old. TV, microwave broken. Garbage in…Nov. 8, 2019
  • First the good. Excellent downtown location. 5 minutes walk to the start of the…Nov. 8, 2019

Best Western Plus Indianapolis Downtown, Indianapolis

from $86 CAD
  • Suite, 1 King Bed, Non Smoking, Corner (City View)
  • Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Double Beds, Accessible, Non Smoking (Refrigerator & Microwave)
  • Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
  • Standard Room, 1 King Bed, Accessible, Non Smoking (Refrigerator & Microwave)

What’s around Best Western Plus Indianapolis Downtown, Indianapolis

Landmarks

  • In Downtown Indianapolis
  • Bankers Life Fieldhouse - 7 min walk
  • Indiana Convention Center - 15 min walk
  • Lucas Oil Stadium - 21 min walk
  • Indiana University-Purdue University Indianapolis - 22 min walk
  • Indianapolis Zoo - 33 min walk
  • Murat Center - 10 min walk
  • Circle Center Mall - 11 min walk

Getting around

  • Indianapolis Intl. Airport (IND) - 17 min drive
  • Indianapolis Station - 16 min walk

At a glance

Key facts

Hotel size

  • This hotel has 97 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free onsite self parking

  • Onsite valet parking (USD 37 per night; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast
  • Restaurant
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
Facilities
  • Elevator
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Plus Indianapolis Downtown, Indianapolis’s small print

Also known as

  • Quinta Indianapolis Downtown
  • Hotel La Quinta by Wyndham Indianapolis Downtown
  • La Quinta by Wyndham Indianapolis Downtown Indianapolis
  • Quinta Wyndham Hotel
  • Quinta Wyndham
  • La Quinta Inn Suites Indianapolis Downtown
  • La Quinta Suites Indianapolis
  • La Quinta Inn Suites Indianapolis Downtown
  • La Quinta by Wyndham Indianapolis Downtown
  • La Quinta Inn & Suites by Wyndham Indianapolis Downtown Hotel
  • Quinta Inn Indianapolis Downtown
  • Plus Indianapolis Indianapolis
  • Best Western Plus Indianapolis Downtown Hotel
  • Best Western Plus Indianapolis Downtown Indianapolis
  • La Quinta Inn Suites by Wyndham Indianapolis Downtown
  • Best Western Plus Indianapolis Downtown Hotel Indianapolis
  • Indianapolis Days Inn Downtown
  • La Quinta Inn & Suites Indianapolis Downtown Hotel Indianapolis
  • La Quinta Inn And Suites Indianapolis Downtown
  • Quinta Wyndham Indianapolis Downtown Hotel
  • Quinta Wyndham Indianapolis Downtown
  • Hotel La Quinta by Wyndham Indianapolis Downtown Indianapolis
  • Indianapolis La Quinta by Wyndham Indianapolis Downtown Hotel

Policies

Guests must contact this property in advance to reserve bus and commercial van parking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: USD 50 per accommodation, per stay

Optional extras

Valet parking costs USD 37 per night with in/out privileges

Pets are allowed for an extra charge

Service animals exempt from fees

WiFi is available in public areas for an extra charge

Wired Internet access is available in public areas for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Best Western Plus Indianapolis Downtown, Indianapolis

  • Does Best Western Plus Indianapolis Downtown offer free cancellation for a full refund?
    Yes, Best Western Plus Indianapolis Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Best Western Plus Indianapolis Downtown?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Best Western Plus Indianapolis Downtown?
    Yes, there's free self parking. Parking spots may be limited.
  • Are pets allowed at Best Western Plus Indianapolis Downtown?
    Yes, pets are welcome. A pet fee will be charged. Service animals are exempt from fees.
  • What are the check-in and check-out times at Best Western Plus Indianapolis Downtown?
    You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Contactless check-out is available.
  • Are there restaurants at or near Best Western Plus Indianapolis Downtown?
    Yes, there's an onsite restaurant. Nearby restaurants include Maxine's Chicken & Waffles (5-min walk), Fogo de Chao (6-min walk), and Morton's The Steakhouse (6-min walk).

Recent reviews

Good 6.0 From 625 reviews

Very Good 8.0
The room was modern and the bed very comfortable. The hotel is undergoing renovations so it was understandable that the construction produced dust and dirt in some areas.
Paul, ca4 night business trip
Poor 2.0
Needs upgrades in rooms and elevator. Toilet was broken and housekeeping staff didn’t clean on time.
ca3 night business trip
Poor 2.0
Thé property is not well kept. The stairs were sticky and unclean. No hot water on the Monday I was there. No compensation for that either. Breackfast: just instant oatmeal, they said the rest of the stuff would come in later during the week. Front desk not helpful, and sometime rude. Charged me extra and didn’t know why. For a downtown property it’s not acceptable.
A.D., ca4 night business trip
Poor 2.0
Didn't meat expectations, was very dirty and small.
ca2 night business trip
Good 6.0
Location is very good, I can say the hotel is clean. However, it is noisy from street side (need better noise insulation) and on top of it the heater inside the room turns on every 1-2 hours and runs very very noisy. Not possible to sleep uninterruptedly.
ca3 night business trip
Very Good 8.0
Close to downtown so able to walk right into town from hotel no problem if you didn't want to drive.
ca3 night trip with friends
Fair 4.0
This hotel is fairly run down and sketchy. It is one of the cheaper options in downtown Indy, but it should be cheaper. The exterior and the rooms look fine, but the hallways, elevator, etc. are pretty run down. The front desk is left unattended or the staff there don't know how to do basic things like ask you how they can help or answer any questions. Parking is very expensive for a crappy hotel. The rooms are clean and not well sealed from the outside or from neighboring rooms. This was not a completely awful hotel, but considering what it is, it should be much cheaper to stay here.
ca4 night trip
Good 6.0
Sorry to be there during refurbishing.
John, ca2 night business trip
Exceptional 10.0
The elevator was very tiny and old. Breakfast room was sunny and bright.
ca1 night trip
Exceptional 10.0
Get away stay
Everything went well.
Shavonne, us2 night family trip

Best Western Plus Indianapolis Downtown, Indianapolis