Hilton Garden Inn Ottawa Downtown in Ottawa: Reviews, Deals, and Hotel Rooms on Hotels.com

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3.5-star hotel with indoor pool, near Supreme Court of Canada

Hypo-allergenic bedding, down comforters, blackout drapes

Overview
Rooms
Location
Amenities
Policies

8.4/10 Very good

Property highlights

Pool

Pet-friendly

Parking available

Free WiFi

Restaurant

Air conditioning

361 Queen Street, Ottawa, ON, K1R 0C7

Main amenities

Daily housekeeping
Restaurant and bar/lounge
Indoor pool
Breakfast available
Fitness center
Self parking
Room service
24-hour business center
Business center
9 meeting rooms
Terrace
24-hour front desk

Feel at home

Children stay free
Microwave
Private bathroom
Television
Terrace
Daily housekeeping

Room options

Signature Room, 2 Queen Beds

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Sleeps 2
1 King Bed

Room, 1 King Bed (Small)

Sleeps 2
1 King Bed

Room, 1 King Bed (Drinks & Snacks)

Sleeps 2
1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Sleeps 4
2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Room, 1 King Bed, River View

River view
Sleeps 2
1 King Bed

Signature Room, 1 King Bed

City view
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed

River view
Sleeps 2
1 King Bed

Room, 1 King Bed

Sleeps 2
1 King Bed

About this area

What's nearby

In Downtown Ottawa
Parliament Hill - 19 min walk
Byward Market Square - 20 min walk
University of Ottawa - 21 min walk
Carleton University - 42 min walk
Shaw Centre - 2 min drive
Canadian War Museum - 2 min drive
Canadian Museum of History - 2 min drive
National Gallery of Canada - 3 min drive
Rideau Canal - 5 min drive
Ottawa Hospital Civic Campus - 5 min drive

Getting around

Ottawa International Airport (YOW) - 17 min drive
Ottawa, ON (XDS-Ottawa Train Station) - 12 min drive
Ottawa Station - 15 min drive
Ottawa Fallowfield Station - 23 min drive
Lyon Station - 2 min walk
Parliament Station - 8 min walk
Pimisi Station - 12 min walk

Restaurants

Sansotei Ramen - 8 min walk
North & Navy - 9 min walk
The Whalesbone Oyster House - 18 min walk
Riviera - 12 min walk
The Greek Souvlaki Shack - 12 min walk

About this property

Hilton Garden Inn Ottawa Downtown

Hilton Garden Inn Ottawa Downtown puts you 1 mi (1.6 km) from Parliament Hill and 1.1 mi (1.7 km) from Byward Market Square. Guests can take a dip in the indoor pool or grab a bite to eat at Tulip Restaurant & Bar, which serves dinner. A bar/lounge and a fitness center are offered, and in-room conveniences at this eco-certified hotel include refrigerators and microwaves. The overall property condition and walkable location get good marks from fellow travelers. Public transportation is just a short walk: Lyon Station is 2 minutes and Parliament Station is 8 minutes.

Languages

Arabic, English, Filipino, French, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided

This information is provided by our partners.

At a glance

Hotel size

175 rooms
Arranged over 10 floors

Arriving/Leaving

Check-in time from 4:00 PM - anytime
Express check-in available
Early check-in subject to availability
Minimum check-in age: 19
Check-out time is noon
Late check-out subject to availability

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Minimum Spring Break check-in age is 19

Children

Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)

Pets

Pets allowed (2 total, up to 50 lbs per pet)*
Service animals welcome

Internet

Free WiFi in public areas
Free WiFi and wired Internet access in rooms

Parking

Covered onsite self parking (CAD 25.00 per night; includes in/out privileges)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Height restrictions apply for onsite parking

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli

Traveling with children

Children stay free (see details)
Grocery/convenience store

What to do

Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Cross-country skiing nearby

Working away

24-hour business center
9 meeting rooms
Computer station

Services

24-hour front desk
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Pool loungers

Facilities

1 building/tower
Built in 1977
ATM/banking
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Fitness center
An indoor pool

Accessibility

Elevator
Elevator door width (inches): 42
Accessible bathroom (select rooms)
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible parking
6 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 34
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Doorbell and phone notification
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

50-inch flat-screen TV
Satellite TV channels
Pay movies

Home comfort

Air conditioning
Coffee/tea maker
Bathrobes
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Bed sheets provided

Freshen up

Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels

Stay connected

Free newspapers
Free WiFi and wired Internet
Free local calls

Food and drink

Refrigerator
Microwave

Daily housekeeping
Restaurant dining guide

Special features

Dining

Tulip Restaurant & Bar - This restaurant serves dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately CAD 20.95 for adults and CAD 10.48 for children
Late check-out can be arranged for an extra charge (subject to availability)

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of CAD 50 per accommodation, per stay (maximum CAD 70 per stay)

Parking

Covered self parking costs CAD 25.00 per night with in/out privileges
Parking height restrictions apply

Pool, spa, & gym (if applicable)

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

National Ascend Collection

National Ascend Collection Ottawa

National Hotel Ascend Collection hotel

National Hotel Ascend Collection hotel Ottawa

Hilton Garden Inn Ottawa Downtown Hotel

Hilton Ottawa Downtown Ottawa

Hilton Garden Inn Ottawa Downtown Hotel

Hilton Garden Inn Ottawa Downtown Ottawa

Hilton Garden Inn Ottawa Downtown Hotel Ottawa

Frequently asked questions

Does Hilton Garden Inn Ottawa Downtown offer free cancellation for a full refund?

Yes, Hilton Garden Inn Ottawa Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Ottawa Downtown?

This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.

Is there a pool at Hilton Garden Inn Ottawa Downtown?

Yes, there's an indoor pool.

Are pets allowed at Hilton Garden Inn Ottawa Downtown?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Garden Inn Ottawa Downtown?

Yes. Self parking costs CAD 25.00 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hilton Garden Inn Ottawa Downtown?

You can check in from 4:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and contactless check-in and check-out are available.

Is there an onsite casino at Hilton Garden Inn Ottawa Downtown?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (7-min drive) and Rideau Carleton Raceway (18-min drive) are both nearby.

What is there to do at Hilton Garden Inn Ottawa Downtown and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center.

Are there restaurants at or near Hilton Garden Inn Ottawa Downtown?

Yes, there's an onsite restaurant, Tulip Restaurant & Bar.

What's the area around Hilton Garden Inn Ottawa Downtown like?

Hilton Garden Inn Ottawa Downtown is in Downtown Ottawa, a short 2-minute walk from Lyon Station and 12 minutes' walk from Elgin Street. Travelers recommend the hotel for its walkable location.

8.4

Very good

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness