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Chelsea Hotel, Toronto

3.5 stars
33 Gerrard St WTorontoONM5G1Z4Canada, ‏‎866-299-2910
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Good3.7 / 5
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Value for money
Fairly good value for money
Amenities
Bad amenities
5322See all 5,322 Hotels.com reviews
From 4,812 reviewsTripAdvisor Traveller Rating

Chelsea Hotel, Toronto

Hotel Info: 866-266-9798

from $207 CAD
  • New Year's Eve Two Double Beds
  • Deluxe Room, 2 Double Beds
  • New Year's Eve One Queen Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Room, 1 Queen Bed
  • Chelsea Double Room
  • Chelsea, 1 Queen Bed
  • Deluxe, Two Double Beds
  • Standard, Two Double Beds
  • Deluxe, One King Bed
  • Standard, One Queen Bed
  • Club Room, 1 King Bed
  • Club Room, 1 King Bed
  • Chelsea, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 1,590 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
This hotel will enact the following policy for stay dates of July 29-31, and December 31, 2016: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 19

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed *

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto
  • Eaton Chelsea
  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto

Policies

From July 29 until July 31, 2016, a maximum of 3 guests are allowed per room. Each room will be issued up to 3 wristbands to have access to the hotel property after 9 PM. For more details, please contact the office using the information on the reservation confirmation received after booking.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs CAD 32.00 per night with in/out privileges

Valet parking costs CAD 41.00 per night with in/out privileges

Rollaway beds are available for CAD 30 per stay

Breakfast costs between CAD 15 and CAD 20 for adults, and CAD 10 and CAD 15 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 35 per accommodation (may vary based on length of stay)

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Number of indoor pools - 2
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Sauna
  • Health club
  • Arcade/game room
Working away
  • Business center
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built 1975
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

The Market Garden - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

TBar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Chelsea Hotel, Toronto’s small print

Also known as

  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto
  • Eaton Chelsea
  • Chelsea Hotel Toronto
  • Chelsea Toronto
  • Delta Chelsea Toronto
  • Delta Chelsea Hotel Toronto

Policies

From July 29 until July 31, 2016, a maximum of 3 guests are allowed per room. Each room will be issued up to 3 wristbands to have access to the hotel property after 9 PM. For more details, please contact the office using the information on the reservation confirmation received after booking.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs CAD 32.00 per night with in/out privileges

Valet parking costs CAD 41.00 per night with in/out privileges

Rollaway beds are available for CAD 30 per stay

Breakfast costs between CAD 15 and CAD 20 for adults, and CAD 10 and CAD 15 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of CAD 35 per accommodation (may vary based on length of stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 5322 reviews

Chelsea Hotel, Toronto
Outstanding5.0 / 5
Good choice!
My friends just stay for two nights. They said this hotel is very good!
2 night trip with friends
Chelsea Hotel, Toronto
Outstanding5.0 / 5
Great location and awesome service.
Great location.
1 night business trip
Chelsea Hotel, Toronto
Fair2.0 / 5
Do Not Stay Here
We went to the Chelsea for a family staycation, to enjoy the pool, water slide and walk around downtown. The pool was like trying to swim in a crowded thimble and their water slide was so dark my older daughter (she's 12) didn't enjoy it. Walking in the hotel, during the day, was fine. Walking in the evening or outside was a completely different story. Outside the hotel, even during the day, my children and partner didn't feel comfortable and inside the hotel it would have been nice if they enforced their "no entrance without a pass card" policy. Finally, we raised an issue with the hotel regarding cleanliness and they responded by asking me to call them back to discuss it. I called them more than a week ago, left a message and have not yet heard back. Perhaps, based on the level of service we received during our visit I am not surprised.
2 night family trip
Chelsea Hotel, Toronto
Good3.0 / 5
Decent Experience
Stayed here for a week. Was our first time in Toronto. Hotel was large and lobby was great. Line for check in was long and not enough people working the counters. This was very obvious for the duration of the trip. Location was great as it was right off Yonge Street. Elevator was very slow. Room wasn't ready yet but the guy who checked us in offered us another room with a walk in shower that was ready so we took it. First impression of the room was decent. Very clean but just a little old in appearance. Bedding was clean and very comfortable. Air conditioner was intermittent as it was very hot outside. I had to keep it set at 63 degrees Fahrenheit for it to feel somewhat comfortable. No fridges or microwaves in the room was a bummer but ice was very close by. Wifi was probably the worst in any hotel I have stayed in. The Market downstairs was good. A little confusing on the set up at first with all the dividers but it was Ala Carte. The Indian Restaurant in the lobby had great drinks. We rented a car for 2 days to go to Niagara and another park but the parking garage was very tight and expensive. Housekeeping staff was probably some of the best I had come across and very friendly. Even when we slept in after a long night they came and services the room. Overall, it was a good experience and would definitely stay here again. Only reason I would give it a 3 star overall would be due to the long lines, wifi, and hotel rooms being outdated.
8 night romance trip
Chelsea Hotel, Toronto
Outstanding5.0 / 5
Great, highly recommend
It was great, bathroom a little small though
1 night romance trip

See all reviews

Chelsea Hotel, Toronto

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