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Chelsea Hotel, Toronto

3.5 star property
Family-friendly hotel with 2 restaurants, near Yonge-Dundas Square

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Chelsea Hotel, Toronto

Photo gallery for Chelsea Hotel, Toronto

Lobby lounge
Point of interest
Exterior
Hypo-allergenic bedding, pillowtop beds, in-room safe, desk
Lounge

Overview of Chelsea Hotel, Toronto

7.6 out of 10 Good
7.6/10 Good

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
33 Gerrard St W, Toronto, ON, M5G1Z4
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 indoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness center
  • Sauna
  • Self parking
  • Children's pool
  • Spa tub
  • Room service
For families
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Executive Double Room

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Chelsea)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed (Chelsea)

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

About this area

What's nearby

  • In Downtown Toronto
  • CF Toronto Eaton Centre - 6 min walk
  • University of Toronto - St. George Campus - 12 min walk
  • Royal Ontario Museum - 20 min walk
  • Scotiabank Arena - 23 min walk
  • Metro Toronto Convention Centre - 26 min walk
  • Ripley's Aquarium of Canada - 30 min walk
  • Rogers Centre - 30 min walk
  • CN Tower - 31 min walk
  • The Distillery Historic District - 31 min walk
  • Ryerson University - 1 min drive

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 16 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 34 min drive
  • Exhibition Station - 8 min drive
  • Bloor Station - 10 min drive
  • Union Station - 22 min walk
  • College Station - 5 min walk
  • College St at Bay St Stop - 5 min walk
  • Dundas St West at Yonge St Stop - 5 min walk

Restaurants

  • Aura Sushi - 1 min walk
  • T Bar - 4 min walk
  • Baroness - 4 min walk
  • Tim Hortons - 2 min walk
  • Hailed Coffee - 1 min walk
Map

About this property

Chelsea Hotel, Toronto

Located 2.8 mi (4.5 km) from the airport, Chelsea Hotel, Toronto features a rooftop terrace and puts you just a 5-minute drive from Scotiabank Arena. After splashing around at the 2 indoor pools, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A free kid's club, a fitness center, and a spa tub are other highlights at this eco-certified hotel. Fellow travelers like the bar and family-friendly amenities. The property is just a short walk to public transportation: College Station is 5 minutes and College St at Bay St Stop is 5 minutes.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 1590 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Secured covered onsite self parking (CAD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Shopping

Working away

  • Business center
  • 15 meeting rooms
  • Conference space (5200 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 2 buildings/towers
  • Built in 1975
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • 2 indoor pools
  • Arcade/game room
  • Spa tub
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

The Market Garden - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
TBar - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Refundable deposits

  • Deposit: CAD 250 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 27–33 for adults, and CAD 8–16 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CAD 30.0 per stay
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per accommodation (may vary based on length of stay)

Parking

  • Covered self parking costs CAD 39 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.

Also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Frequently asked questions

Does Chelsea Hotel, Toronto offer free cancellation for a full refund?
Yes, Chelsea Hotel, Toronto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chelsea Hotel, Toronto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chelsea Hotel, Toronto?
Yes, there are 2 indoor pools and a children's pool.
Are pets allowed at Chelsea Hotel, Toronto?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of CAD 50 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Chelsea Hotel, Toronto?
Yes. Self parking costs CAD 39 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Chelsea Hotel, Toronto?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Chelsea Hotel, Toronto?
No, this hotel doesn't have a casino, but Woodbine Racetrack (26-min drive) is nearby.
What is there to do at Chelsea Hotel, Toronto and nearby?
Chelsea Hotel, Toronto has 2 indoor pools and a sauna, as well as a fitness center and an arcade.
Are there restaurants at or near Chelsea Hotel, Toronto?
Yes, there are 2 onsite restaurants, featuring alfresco dining and Indian cuisine.
What's the area around Chelsea Hotel, Toronto like?
Chelsea Hotel, Toronto is in Downtown Toronto, a short 5-minute walk from College Station and 6 minutes' walk from CF Toronto Eaton Centre.

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Never Disappoints!
This is my favourite hotel in Toronto! The entire staff are amazing & very accommodating to special requests! The pool, sauna & fitness area are great! The Food is delicious & reasonably priced & orders are always accurate. I love all of the outdoor patio space provided! It’s close to Yonge and Dundas Square & all important amenities are just steps away. I did have some issues with the internet not working in my room & was told there are updates being done to make the reception better so hopefully that will be fixed when I return in November!
CRYSTLE, 3-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing at best
Not the cleanest, and nowhere near worth what we paid, the bed freaked, the wallpaper was literally peeling off and the balcony was dirty. The blanket was so thin and the pillows felt cheap. The water pressure was absolutely awful as well. We paid over $1500 for 3 nights and I couldn’t have been more disappointed. I wouldn’t have been upset if we paid a lot less for it, but how much we spent made this so disappointing
Zoe, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Our room was very clean, bed was comfortable, overall was a fantastic 2 nights
Melanie, 2-night trip
Verified Hotels.com guest review

6/10 Good

The security safe did not function. No response to 3 requests. The clock on the unit table did not work and the ice machine on the 6th floor did not have ice. The air system did not work.
Harold, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rodrigo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sara, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Maryam, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Shirin, 2-night trip
Verified Hotels.com guest review

6/10 Good

Fay, 5-night trip with friends
Verified Hotels.com guest review