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Sheraton Dallas Hotel

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Outdoor pool
Pillowtop beds, in-room safe, desk, blackout drapes
Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes
Pillowtop beds, in-room safe, desk, blackout drapes

Overview of Sheraton Dallas Hotel

Sheraton Dallas Hotel

4.0 star property
4-star hotel with outdoor pool, near American Airlines Center

8.2/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Pet-friendly
  • Gym
  • Non-smoking
The price is CA $442
Price available on 04/21/2023
Map
400 Olive St, Dallas, TX, 75201
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • Coffee shop/cafe
  • Business center
  • 60 meeting rooms
  • Limo/town car service
For families
  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping

Room options

About this area

What's nearby

  • In Downtown Dallas
  • Dallas World Aquarium - 15 min walk
  • Kay Bailey Hutchison Convention Center - 16 min walk
  • American Airlines Center - 23 min walk
  • Reunion Tower - 27 min walk
  • Dallas Museum of Art - 1 min drive
  • Perot Museum of Nature and Science - 2 min drive
  • Fair Park - 4 min drive
  • Cotton Bowl - 12 min drive
  • Dallas Market Center - 11 min drive
  • Southern Methodist University - 6 min drive

Getting around

  • Love Field Airport (DAL) - 16 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 27 min drive
  • Dallas Medical-Market Center Station - 11 min drive
  • West Irving Station - 18 min drive
  • Dallas Union Station - 22 min walk
  • Federal & Olive Tram Stop - 3 min walk
  • St Paul Station - 3 min walk
  • Federal & Harwood Tram Stop - 4 min walk

Restaurants

  • Majestic Theatre - 4 min walk
  • True Kitchen + Kocktails - 4 min walk
  • Open Palette - 1 min walk
  • Senor Bean Mexican Grill- Cantina - 4 min walk
  • DRAFT Sports Bar - 1 min walk
Map

About this property

Sheraton Dallas Hotel

Sheraton Dallas Hotel puts you within a 10-minute drive of American Airlines Center and Dallas World Aquarium. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Open Palette, which serves American cuisine and is open for breakfast and dinner. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this upscale hotel. The location and comfortable guestrooms get great marks from fellow travelers. The property is just a short walk to public transportation: Federal & Olive Tram Stop is 3 minutes and St Paul Station is 3 minutes.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 1840 rooms
  • Arranged over 38 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (up to 35 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • WiFi (speed: 25+ Mbps) in rooms*

Parking

  • Covered onsite self parking (USD 30.00 per night; includes in/out privileges)
  • Covered onsite valet parking (USD 45.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Grocery/convenience store

What to do

  • Golfing nearby

Working away

  • Business center
  • 60 meeting rooms
  • Conference space (230000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 3 buildings/towers
  • Built in 1959
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 50-inch plasma TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Open Palette - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Open Mkt. Grab 'n Go - This delicatessen serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per night (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately USD 24 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered self parking costs USD 30.00 per night with in/out privileges
  • Covered valet parking costs USD 45.00 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

<p>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Dallas Hotel Sheraton
Dallas Sheraton
Dallas Sheraton Hotel
Hotel Sheraton Dallas
Sheraton Dallas
Sheraton Dallas Hotel
Sheraton Hotel Dallas
Adam Mark Dallas
Adam's Mark Dallas
Sheraton Dallas Resort
Dallas Adam Mark Hotel
Sheraton Hotel
Sheraton Dallas Hotel Hotel
Sheraton Dallas Hotel Dallas
Sheraton Dallas Hotel Hotel Dallas

Frequently asked questions

Does Sheraton Dallas Hotel offer free cancellation for a full refund?
Yes, Sheraton Dallas Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sheraton Dallas Hotel?
As of 22 Mar 2023, prices found for a 1-night stay for 2 adults at Sheraton Dallas Hotel on 21 Apr 2023 start from CA $442, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sheraton Dallas Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Dallas Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Sheraton Dallas Hotel?
Yes, pets are welcome, with a maximum weight of 35 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Dallas Hotel?
Yes. Self parking costs USD 30.00 per night. Valet parking costs USD 45.00 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Dallas Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Sheraton Dallas Hotel and nearby?
Sheraton Dallas Hotel has an outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Sheraton Dallas Hotel?
Yes, Open Palette offers American cuisine.
What's the area around Sheraton Dallas Hotel like?
Sheraton Dallas Hotel is in Downtown Dallas, a short 3-minute walk from Federal & Olive Tram Stop and 15 minutes' walk from Dallas World Aquarium. Travelers say that the hotel is in a great location.

Reviews

8.2

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Venerly, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chris, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Bradley, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Poor Service in the Restaurant
Wasn’t aware it was a National Cheer Championship weekend. Went to the Draft Sports Bar & Lounge and we got there right after it opened shorty after 5pm. Waited over an hour to get an appetizer while others that came after us got their food & service. Kept asking out waiting & he would only say it’s coming. After a hour we got out nachos & they were cold. Made us late for a concert.
Chase, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Convenience stay
Hotel is in a great location and around a bunch of things you should see and all in walking distance. But the service left us not liking our stay. Check in was the worst! We stood in line for 45 mins and by the time we got up to the counter to check in they told us our room was not ready and they couldnt give us a time of when it would be. An hour and 45 mins later we got our room keys. Check in time is advertised to be at 3pm. We didnt get access until 5pm. We ate at one of the restaurants while we waited and they were running behind as well. So i am guessing it was a staffing issue maybe? Or maybe they were not ready for the big groups that showed up? And on top of that the room is very basic. Nothing fancy. Not worth the price. But very cleaned.
Catherine, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Delayed check in but not bad
We came to Dallas for a Cheer competition so we expected to have delays in checking in. We arrived at 1:00 pm since we received a message from Marriott group that our room was ready. At check in the room was not ready and it took another 4 and a half hours until our room was finally ready. As I stated I expected a delay because of the cheer competition but since I received a message saying the room was ready I expected it to be ready. The hotel clerk laughed saying that everyone got that message! Fix the system! The cleaning staff were overwhelmed by the amount of people checking in and that should have been addressed long before since they knew for months that folks were coming for the competition. Outside of the delay our overall experience wasn’t that bad.
Bruce, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sihyang, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vivian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Verified Expedia guest review