All properties in Cancun (and vicinity), Quintana Roo, Mexico

Adhara Hacienda Cancun, Cancun (and vicinity)

Family-friendly hotel with outdoor pool, near Mercado 23

  • Free WiFi and free parking
$74 CAD

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Pool
  • Living Area
  • Outdoor Pool
Outdoor Pool. Image 1 of 37
1 / 37Outdoor Pool
  • Great service

    Feb. 23, 2020

  • Good location for me as I was travelling to Playa de Carmen. Friendly staff, clean rooms.…

    Jan. 28, 2020

See all 82 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 174 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Television

What’s around

  • In Downtown Cancun
  • Market 28 - 23 min walk
  • Mercado 23 - 10 min walk
  • Benito Juarez Municipal Building - 11 min walk
  • Las Palapas Park - 13 min walk
  • Puerto Cancun Golf Course - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room
  • Room Executive Floor


  • In Downtown Cancun
  • Market 28 - 23 min walk
  • Mercado 23 - 10 min walk

What’s around


  • In Downtown Cancun
  • Market 28 - 23 min walk
  • Mercado 23 - 10 min walk
  • Benito Juarez Municipal Building - 11 min walk
  • Las Palapas Park - 13 min walk
  • Puerto Cancun Golf Course - 21 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 174 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-6 PM
  • Check-out time is 1 PM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Airport shuttle*


  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Playground on site
  • Golfing nearby
  • Free pool cabanas
  • Pool sun loungers

Working away

  • Business center
  • One meeting room


  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services


  • Number of buildings/towers - 1
  • Year Built - 1988
  • Elevator
  • Garden


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water


  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features


El Alhena - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

El Patio - This poolside bar serves light fare only.

Small print

Also known as

  • Adhara Hacienda Cancun Hotel
  • Adhara Hacienda Hotel
  • Adhara Hacienda Cancun
  • Adhara Hacienda
  • Adhara Hacienda Cancun Hotel
  • Adhara Hacienda Cancun Cancun
  • Adhara Hacienda Cancun Hotel Cancun
  • Adhara Hacienda Hotel
  • Adhara Hacienda Cancun
  • Adhara Hacienda
  • Radisson Cancun
  • Cancun Radisson Hacienda
  • Cancun Radisson Hacienda
  • Radisson Cancun
  • Adhara Hacienda Cancun Hotel

Optional extras

Rollaway beds are available for MXN 180 per night

Breakfast costs between MXN 220 and MXN 220 for adults, and MXN 220 and MXN 220 for children (approximately)

Airport shuttle service is offered for an extra charge


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Adhara Hacienda Cancun does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3 PM - 6 PM. Check-out time is 1 PM. Contactless check-in and check-out are available.
  • Yes, El Alhena offers poolside dining. Nearby restaurants include Coapenitos (3-min walk), El Pescado Ciego (8-min walk), and El Tigre y El Toro (8-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but PlayCity Casino (13-min walk) and Royal Yak Casino and Sports Book (4-min drive) are both nearby.
  • Adhara Hacienda Cancun has an outdoor pool and a 24-hour health club, as well as a garden.
  • 8.0.Very Good

    Great pool, very spacious room, very clean. Bathtub as well.

    1 night family trip, Jan. 3, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    great facility with local food close by. Bus depot within walking distance. Pool with swim up bar. Be sure to book free beach shuttle early. They start taking names at 6:00 a,m and as they share with another hotel, the 15 passenger bus fills up early.

    2 night trip, Mar. 3, 2019

    Verified Expedia guest review

  • 2.0.Poor

    Go elsewhere

    Absolutely horrible. The room I paid for was not the room I got. The door had cracks in it like someone was trying to kick it in, there were not enough towels, the headboard had holes in it and we were not given the room with the balcony as promised in the writeup on very misleading. When I went to complain the hotel apparently had bo rooms available but 2 hours later one magically appeared. Again what a waste of time- broke onto our last night in Cancun. Every bellhop at the front entrance hovered around looking for a tip..almost like vultures wanting food. At breakfast- nothing was labelled and although a lot of food for the buffet it eas not welcoming at all. $300 a night..what a joke. Steer clear. Your money is best spent elsewhere

    Nitasha, 1 night family trip, Dec. 28, 2018

    Verified guest review

  • 8.0.Very Good

    Close to ADO Bus Station

    My spouse pointed out to me that we had been upgraded. That was very nice but did not improve the restaurant on the premises.

    1 night romance trip, Dec. 27, 2018

    Verified guest review

  • 6.0.Good

    Rooms are ok but th one restaurant is terrible.

    1 night romance trip, Dec. 20, 2018

    Verified guest review

  • 10.0.Exceptional

    2021 Family and friends Vacation.

    The most friendly staff, the beautiful property and all the amenities will make me come back to this hotel every time i visit cancun. Is not by the beach..... but i don't sleep on the beach. Prefer a nice hotel and drive to the beach.

    Oscar, 2 night trip with friends, Apr. 22, 2021

    Verified guest review

  • 10.0.Exceptional

    Beautiful place to stay

    Amazing place, located in Yucatan. The food was ok, and pricey, I ate there only because I didn’t wanted to drive to Mérida city. The gardens and the room were awesome. It’s a safe and gated place. The service overall was excellent.

    1 night trip with friends, Feb. 28, 2021

    Verified guest review

  • 8.0.Very Good

    Everything was great! The only thing that need improvement was the dinner selections.

    2 night family trip, Feb. 24, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent place. Price of breakfast high

    Marion, 4 night trip, Feb. 3, 2020

    Verified guest review

  • 6.0.Good

    Just ok....

    The hotel in general was okay what disappointed me was the clarity regarding the breakfast buffet. When I checked in I was given a wristband and told 'this is for the breakfast buffet' so the next morning I went down and had breakfast to then be told I had to pay. After speaking with the front desk they clarified that my 'color' band didn't include breakfast. I stated the other hotel clerk (who was standing next to us) told me it was for the buffet.....she said nothing and I was tired of dealing with it, so I paid. It wasn't about the cost,it was that I was told it was and they didn't recognize their error in communication. My question is 'why put an uncomfortable wristband on a guest to signify they have to pay....just don't give them anything, no confusion.

    Margaret, 1 night trip, Dec. 29, 2019

    Verified guest review

See all 82 reviews