See all properties

Adhara Hacienda Cancun

3.0 star property
Family-friendly hotel with outdoor pool, near Mercado 23

Choose dates to view prices

Photo gallery for Adhara Hacienda Cancun

Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Front of property
Adhara Hacienda Cancun is the perfect getaway, with a swim-up bar and El Alhena restaurant offering delicious breakfast, lunch, and dinner options. Unwind in the garden or by one of two pools while kids enjoy the playground; connect to free WiFi for endless entertainment.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Business center
  • Airport shuttle

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
The current price is CA $88
CA $115 total
includes taxes & fees
Jul 3 - Jul 4

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
LCD TV
Hair dryer
Shower/tub combination
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Executive Floor

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive Floor

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Bathrobes
Hair dryer
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Executive With View

In-room safe, desk, laptop workspace, iron/ironing board

Room Executive With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, iron/ironing board

Room Standard

  • Sleeps 4
  • 2 Double Beds
2 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers

Residence Inn by Marriott Cancun Hotel Zone

  • Pool
  • Free breakfast
  • Pet-friendly
  • Free parking
8.8 out of 10, Excellent, 2,539 reviews
The price is CA $121
CA $156 total
includes taxes & fees
Jun 20 - Jun 21
Residence Inn by Marriott Cancun Hotel Zone
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Av. Carlos Nader, Lotes 1,2,3, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 5 min walk - 0.4 km
  • Las Palapas Park - 10 min walk - 0.9 km
  • Benito Juarez Municipal Building - 11 min walk - 1.0 km
  • Plaza 28 - 19 min walk - 1.7 km
  • Puerto Cancun Marina Town Center - 3 min drive - 2.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Taqueria Coapenitos - ‬4 min walk
  • ‪Ty-Coz - ‬8 min walk
  • ‪Yamamoto - ‬8 min walk

About this property

Adhara Hacienda Cancun

At Adhara Hacienda Cancun, you'll be just a 5-minute drive from Plaza 28 and Plaza Las Americas. Guests can take a dip in the outdoor pool or grab a bite to eat at El Alhena, which serves breakfast, lunch, and dinner. A poolside bar, a 24-hour health club, and a fitness center are other highlights. Fellow travelers love the pool and helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 174 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite RV/bus/truck parking
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Beach nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1988
  • Safe-deposit box at front desk
  • Garden
  • 24-hour health club
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

El Alhena - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
El Patio - This poolside bar serves light fare only.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately MXN 220 to 220 for adults, and MXN 220 to 220 for children
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for MXN 180 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hacienda Cancun
Radisson Hacienda
Radisson Hacienda Cancun
Radisson Hotel Cancun
Radisson Hotel Hacienda
Radisson Hotel Hacienda Cancun
Cancun Radisson Hacienda
Radisson Cancun
Adhara Hacienda Cancun Hotel
Adhara Hacienda Hotel
Adhara Hacienda Cancun
Adhara Hacienda
Adhara Hacienda Cancun Hotel
Adhara Hacienda Cancun Cancun
Adhara Hacienda Cancun Hotel Cancun

Frequently asked questions

Does Adhara Hacienda Cancun offer free cancellation for a full refund?

Yes, Adhara Hacienda Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Adhara Hacienda Cancun?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 10:00 PM.

Are pets allowed at Adhara Hacienda Cancun?

Sorry, pets aren't allowed.

Is parking offered on site at Adhara Hacienda Cancun?

Yes, there's free self parking. Free RV/bus/truck parking is available.

Is airport shuttle service offered by Adhara Hacienda Cancun?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Adhara Hacienda Cancun?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Check-out time is 1 PM. Contactless check-in and check-out are available.

Is there an onsite casino at Adhara Hacienda Cancun?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (4-min drive) and Dubai Palace Casino (5-min drive) are both nearby.

What is there to do at Adhara Hacienda Cancun and nearby?

Adhara Hacienda Cancun has an outdoor pool and a 24-hour health club, as well as a garden.

Are there restaurants at or near Adhara Hacienda Cancun?

Yes, El Alhena offers poolside dining.

What's the area around Adhara Hacienda Cancun like?

Adhara Hacienda Cancun is in Downtown Cancun, a short 10-minute walk from Benito Juarez Municipal Building and 13 minutes' walk from Las Palapas Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

8.6

Excellent

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Restaurant
Food
Location
Beach
Refrigerator
Family friendly
Patios

What guests liked

  • Breakfast was consistently praised as amazing, good, and exceptional with a great selection of food. (21 reviews)
  • The pool was a highlight, described as beautiful, clean, and great, with some guests even calling it the best they've experienced. (10 reviews)
  • The property offers convenient dining options, a delicious breakfast buffet, and attentive service at its restaurant. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

2/10 Poor

JUAN, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Good Hotel for the money!

The staff was exceptionally nice and accommodating. Unfortunately, the room didn’t have a phone to call the front desk, so for each issue or question you’d have to walk down to the reception, very inconvenient. The room had no refrigerator, therefore, if you bought water or something needing refrigeration, you were out of luck. We had to ask for towels, appears the maid service forgot some of them, but they brought them quickly when asked, so again the staff was great at helping with a nice smile and were happy to help. The bar service was nice, the restaurant we tried to have breakfast, although a good selection, we wanted something more local, so decided to go out, the hotel was very close to many rests and cafés, and very good ones. Overall the hotel is great for what you’ve paying but width they had refrigerators in the rooms.
Ricardo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The greatest hotel to estay in Cancun. Extremely clean and all the staff y very helpful and courteous. Shout out for the bellman Mauro, hes recomendations to places to visit and restaurants around the area. Thank for the hospitality. Definitely will be back.
Oscar, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jose, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ben cheikh, 2-night trip
Verified Hotels.com guest review

6/10 Good

uncomfortable beds
Gabriel, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very beautiful property. Very pleasantly surprised.
Edith, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Easy check in. Room clean. Good sleep. Breakfast great.
Diana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

So pleasantly surprised by how beautiful the property was.
Edith, 1-night romance trip
Verified Expedia guest review

8/10 Very good

This hotel's location for me as I have stayed in downtown Cancun a few times now was by far the quietest as its location is on a street a few blocks east of the main thorough fare of what is Tulum . The ADO bus station is a short walk as is many Oxxo stores and a nice and big clean groceries store Soriana. Many restaurants seem to have opened on Nader street which said hotel is located all within walking distance and if you like walking adventuring about you will like the location of the hotel! Hotels been around a bit but staff do good job of cleaning her up. The breakfast was great felt like a mini all inclusive breakfast restaurant at a resort kudos to who ever is in charge because everyone was great especially the table crew I traveled with my cousin and since breakfast was included wedropped couple of bucks each for service and never had to serve ourselves anything since we were made guys the whole week...2 servers worked the pool bar after breakfast and another bonus for us as they were fun and helpful and they made us feel welcomed!! Pool area loungers need upgrading there are 24 and half need help..pool area is very nice for you sun worshippers sun is available from about 9 to 5:30 ish beforethe courtyard is sunless. There is a free shuttle to Mandela beach club which is in the middle of hotel zone you need to sign up at security as it fills fast and get coupon for beach club as you get in at half price and beach club was very nice especially the loungers and restro
jaime daniel, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

We loved our stay! Staff was friendly and helpful. Room was clean and comfortable. The location was also great. Lot's of good restaurants at a walkable distance and not too far from the beach. It's super close to the Cancun ADO terminal, so it's great if you want to go on day trips to places like Tulum or Playa Del Carmen. A great option if you're on a budget or want to skip the all-inclusive hotel experience.
Mariana, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Miguel,the restaurant Captain, has trained his staff to provide the best service possible. All are courteous, attentive,friendly and appear willing to provide possible. The hotel staff in general provided excellent service. I consider this the best hotel downtown.
frank, 6-night trip
Verified Expedia guest review

8/10 Very good

The breakfast buffet was very complete, but I found the fruit to be green or tasteless. The juices were not natural. The bread was also not tasty, as you normally find in Mexico. But the hotel in general was very nice, and the staff was friendly.
Jose, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Lia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mandy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Clean, friendly service
Deanna, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Colin, 3-night trip
Verified Expedia guest review

8/10 Very good

The Buffet Breakfast and food at the pool bar was very good. Staff was friendly except the front desk. When I asked to use the phone (there are no phones in the rooms) to call a 1-800 number to our airline. I was told their phones can not call 800 numbers. No help was offered.
Richard, 4-night trip
Verified Expedia guest review

8/10 Very good

Robin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel muy cómodo y agradable

Hotel muy bien cuidado. El desayuno abundante, sabroso y variado. La atención excelente.
Pedro, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julissa, 2-night trip
Verified Expedia guest review

8/10 Very good

It was nice, for the money I paid it was ok. The staff was very friendly and helpful. I wouldn't necessary visit there and again.
Marlan, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Hotel very clean, staff really pleasant.
Serafin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Hotels.com guest review