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All properties in Acapulco, Guerrero, Mexico
1 room, 2 adults

Ritz Acapulco Hotel de Playa, Acapulco

2.5-star2.5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Free cribs/infant beds
Av. Costera Miguel Aleman 159, Acapulco, GRO, 39670, Mexico

All-inclusive beachfront property with outdoor pool, near Condesa Beach
  • Free WiFi
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Free cribs/infant beds
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • El aire acondicionado no funcionaba cuando llegamos a la habitación, no hay cancel en la…Feb. 29, 2020
  • It would be nice to have a fridge in the room and to have access to bottled waterFeb. 10, 2020

Ritz Acapulco Hotel de Playa, Acapulco

from $112 CAD
  • Standard Double Room, 2 Double Beds, Partial Ocean View
  • Standard Single Room, 1 King Bed, Partial Sea View

What’s around Ritz Acapulco Hotel de Playa, Acapulco

Landmarks

  • In Costera Acapulco
  • Condesa Beach - 1 min walk
  • Gran Plaza Shopping Mall - 2 min walk
  • Parque Papagayo - 11 min walk
  • Diana the Huntress - 14 min walk
  • Zocalo - 43 min walk
  • Plaza Bahia - 7 min walk
  • Diana Galleries Mall - 12 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 37 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Size

  • 240 rooms
  • Arranged over 15 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (MXN 58 per night)

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

At the property

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
Food and drink
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa treatment room(s)
  • Sauna
  • Beach towels
  • Pool sun loungers
  • Use of nearby fitness center (discount)
  • Pool umbrellas
  • Arcade/game room
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Braille or raised signage
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Plasma TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages

  • All buffet meals, snacks, and local beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities
  • Kayaking
  • Surfing/boogie boarding
  • Windsurfing

Land activities
  • Fitness facilities
  • Soccer

Lessons/classes/games
  • Aerobics

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Theme parties

Not included
  • Motorized water sports
  • Premium and/or non-domestic beverages
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Offsite tours

Dining

Villalinda - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

La Cava - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

Bar Margaritas - Onsite bar.

Ritz Acapulco Hotel de Playa, Acapulco’s small print

Also known as

  • Ritz Acapulco Hotel Playa All Inclusive
  • Ritz Playa
  • Ritz Acapulco Hotel Playa All Inclusive
  • Ritz Acapulco Playa
  • Ritz Acapulco Playa All Inclusive
  • Ritz Playa All Inclusive
  • Ritz Acapulco Playa Inclusive
  • Ritz Acapulco Hotel de Playa Acapulco
  • Ritz Acapulco Hotel de Playa All Inclusive
  • Ritz Acapulco Hotel de Playa All-inclusive property
  • Ritz Hotel Playa All Inclusive
  • Ritz Acapulco Hotel de Playa All-inclusive property Acapulco
  • Ritz Acapulco Playa All Inclusive
  • Ritz Playa All Inclusive
  • Ritz Acapulco de Playa
  • Ritz Acapulco Hotel
  • Ritz Acapulco Hotel de Playa All Inclusive
  • Ritz Hotel Acapulco
  • Ritz Hotel Playa All Inclusive

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Self parking costs MXN 58 per night

Babysitting/childcare is available for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Ritz Acapulco Hotel de Playa, Acapulco

  • Does Ritz Acapulco Hotel de Playa offer free cancellation for a full refund?
    Yes, Ritz Acapulco Hotel de Playa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Ritz Acapulco Hotel de Playa currently open?
    The property is closed between April 07 and May 31.
  • What are the cleanliness and hygiene measures currently in place at Ritz Acapulco Hotel de Playa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Ritz Acapulco Hotel de Playa?
    Yes. Self parking costs MXN 58 per night.
  • Is there a pool at Ritz Acapulco Hotel de Playa?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Ritz Acapulco Hotel de Playa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Ritz Acapulco Hotel de Playa?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near Ritz Acapulco Hotel de Playa?
    Yes, there are 2 onsite restaurants, featuring alfresco dining and Mediterranean cuisine. Nearby restaurants include Chi-Palace (3-min walk), El Zorrito (4-min walk), and El Jacalito (5-min walk).
  • What is there to do at Ritz Acapulco Hotel de Playa and nearby?
    Ritz Acapulco Hotel de Playa has 2 bars, an outdoor pool, and a sauna, as well as a fitness center and an arcade.

Recent reviews

Very Good 8.0 From 287 reviews

Very Good 8.0
I had never stayed in a hotel that had a heated pool! I wanted to stay in it all day
ca3 night family trip
Very Good 8.0
Pool’s temperature is perfect, never stayed in a hotel thaf had a heated pool
ca3 night trip
Exceptional 10.0
Great location
It was a great stay great location
Edgar, us2 night trip with friends
Very Good 8.0
Quick weekend getaway
The property is already old and would need some updating. Service and food was good. Location is great next to beach and downtown.
Paavo, us2 night trip
Very Good 8.0
Nice beach front hotel, near bus station "estrella de oro" buffete was great, you can drink whatever you want at the bar in front of the pool.
us2 night romance trip
Very Good 8.0
View was beautiful. Service was excellent! Francisco is a gem! Yonathan was also excellent as well as Angel, Carmelo, Geraldo and Jesus! They all went above and beyond to make our stay enjoyable. Weekends are a nightmare! Too many children running all over was the biggest downfall as well as all the weekend noise til 4am!!! Building is old and needs a lot of repairs. No hairdryer, iron or bottled water also negative.
us6 night trip with friends
Exceptional 10.0
Food was really good, as well as service. Excellent service
Andres, us2 night family trip
Good 6.0
The beach was beautiful and hotel was very clean. Property needs updating, especially bathrooms. There were not many staff members who spoke English which is not indicative to other all inclusive resorts we have visited in Mexico and the Caribbean. The one restaurant that required reservations was closed the night the staff scheduled a dinner reservation for us. The beauty of the beach area made up the hotel's shortcomings.
us7 night family trip
Exceptional 10.0
It was a great experience, the all inclusive was awesome. The staff all were very courteous.
us3 night trip
Exceptional 10.0
Delicious food and great service!
My husband and I stayed in Acapulco for 3 days. Ritz is an older hotel that needs a bit of upgrade. However, the buffet was delicious with authentic variety of Mexican food. It’s right on the beach and the all inclusive packet was excellent. Our room was facing the ocean with a balcony and it was great! The staff was amazing! Everyone was helpful and very polite. Ritz is in the Zona Dorada of Acapulco and a $300 pesos ride from the airport. It is 10 min from the famous Quebrada and the Zocalo where you can take a fun boat excursion. We loved it!
Brenda, us3 night trip

Ritz Acapulco Hotel de Playa, Acapulco