Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Gold Coast, Queensland, Australia
1 room, 2 adults

JW Marriott Gold Coast Resort & Spa, Gold Coast

5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for families

Good to know

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Supervised childcare/activities
158 Ferny Avenue, Gold Coast, QLD, 4217, Australia

5-star beach hotel with pool bar, near Surfers Paradise Beach
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • In-room childcare (surcharge)
    • Babysitting or childcare (surcharge)
    • Supervised childcare/activities
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book. 

  • Fantastic service, great amenities, great Food qualitySep. 15, 2019
  • Did not like hiw firm the chairs were by the sand pool. Should have cushionsJan. 7, 2019

JW Marriott Gold Coast Resort & Spa, Gold Coast

from $265 CAD
  • Room, 1 King Bed, Balcony, Mountain View
  • Junior Suite, 1 King Bed, Balcony, Ocean View
  • Room, 1 King Bed, Balcony, Ocean View
  • Executive Suite, 1 Bedroom, Ocean View, Corner
  • Suite, 1 Bedroom, Balcony, Ocean View
  • Room, 2 Double Beds, Balcony, Mountain View
  • Room, 2 Double Beds, Balcony, Ocean View
  • Junior Suite, 2 Double Beds, Balcony, Ocean View

What’s around JW Marriott Gold Coast Resort & Spa, Gold Coast

Landmarks

  • In Surfers Paradise
  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 12 min walk
  • Cavill Avenue - 14 min walk
  • SkyPoint Observation Deck - 22 min walk
  • Slingshot - 8 min walk
  • Infinity Attraction - 12 min walk
  • Timezone - 17 min walk

Getting around

  • Coolangatta Airport (OOL) - 37 min drive
  • Helensvale Station - 14 min drive
  • Varsity Lakes Station - 16 min drive
  • Pimpana Ormeau Station - 24 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 223 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (AUD 24 per day; includes in/out privileges)

  • Onsite valet parking (AUD 49 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

  • Offsite parking nearby (AUD 5 per day)

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1445
  • Conference space size (meters) - 134
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1992
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Visual fire alarm
Languages Spoken
  • Bulgarian
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Macedonian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Citrique - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Misono - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Chapter & Verse - Overlooking the pool and garden, this lobby lounge specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Pool Pavillion - This poolside restaurant serves lunch and light fare. Open daily.

Whisky Bar - Onsite bar. Open select days.

Recreation

On Site

  • Marina on site
  • Outdoor tennis courts -

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

JW Marriott Gold Coast Resort & Spa, Gold Coast’s small print

Also known as

  • Marriott Resort Surfers Paradise
  • Jw Marriott Gold Coast & Spa
  • Surfers Paradise Marriott Resort Spa
  • JW Marriott Gold Coast Resort & Spa Hotel
  • JW Marriott Gold Coast Resort & Spa Surfers Paradise
  • JW Marriott Gold Coast Resort & Spa Hotel Surfers Paradise
  • Surfers Paradise Marriott
  • Surfers Paradise Marriott Resort
  • Marriott Surfers Paradise Hotel
  • Surfers Paradise Marriott Hotel Surfers Paradise
  • Surfers Paradise Marriott Resort & Spa Gold Coast
  • Surfers Paradise Marriott Resort And Spa
  • Surfers Paradise Marriott Resort Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

Deposit: AUD 100 per accommodation, per night

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 24 per day with in/out privileges

Valet parking costs AUD 49 per day with in/out privileges

Parking is available nearby and costs AUD 5 per day

Rollaway beds are available for AUD 75.0 per night

Buffet breakfast is offered for an extra charge of AUD 49.50 for adults and AUD 25 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JW Marriott Gold Coast Resort & Spa, Gold Coast

  • Does JW Marriott Gold Coast Resort & Spa offer free cancellation for a full refund?
    Yes, JW Marriott Gold Coast Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at JW Marriott Gold Coast Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at JW Marriott Gold Coast Resort & Spa?
    Yes. Self parking costs AUD 24 per day. Valet parking costs AUD 49 per day. Electric vehicle charging is available.
  • Is there a pool at JW Marriott Gold Coast Resort & Spa?
    Yes, there are 2 outdoor pools.
  • Are pets allowed at JW Marriott Gold Coast Resort & Spa?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at JW Marriott Gold Coast Resort & Spa?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near JW Marriott Gold Coast Resort & Spa?
    Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Bazaar Gold coast (6-min walk), Yamagen Japanese Restaurant (6-min walk), and Bumbles cafe (9-min walk).
  • Is airport shuttle service offered by JW Marriott Gold Coast Resort & Spa?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at JW Marriott Gold Coast Resort & Spa?
    No, this hotel doesn't have a casino, but The Star Gold Coast (11-min drive) is nearby.

Recent reviews

Superb 9.0 From 423 reviews

Exceptional 10.0
Paradise in Surfers Paradise!
This was an excellent hotel. The beds were extremely comfortable. The pillows in the room were terrible...far too fluffy for me. I called the front desk and they asked me what kind of pillow would I prefer, I said anything that's flatter than this. They showed up with 4 different pillows for me to try! My pillow was amazing! I am somewhat of a 'needy' guest at times. I am not afraid to ask for help or information. All of the employees I spoke with were kind, helpful and professional (of course, I am kind and respectful which goes a long way when you're travelling). During the day, this resort seems dull and not very active, however at night it's a whole different ball game and is a hot spot for diners and events. My kids and I enjoyed our time spent at the pool area and we rented a Cabana one day. I found it to be a good value as it included food and drinks. I've rented Cabanas at other places before for similar cost so I didn't think it was overly expensive. My daughter really enjoyed the kids club and asked to go back every day. We were recovering from colds while we were there and the resort was very accommodating to our needs leaving extra towels and Kleenexes and providing lots of extra touches! Drawbacks of this resort: the restaurants on site are really expensive and you NEED reservations, the resort is further away from the main part of surfers paradise although the tram is about a block away.
Jacqueline, ca4 night family trip
Exceptional 10.0
The staff were amazing and couldnt do enough for us
Young, au2 night romance trip
Good 6.0
Place under renovation but no renovating actually taking place so bars are closed no mini bar can’t take advantage of spar because I didn’t book weeks in advance no discounts offered for lack of services had to fill out COVID19 forms a dozen times even though I am staying here had to go and question reception just to get room service. Spent over $1000 for two nights as food and watered down drinks are so expensive. I have had better service at much cheaper places golden towers over Marriott any day
John, au2 night romance trip
Exceptional 10.0
Loved the Teppanyaki with friends And the service
Matt, au3 night business trip
Exceptional 10.0
Close to the beach, great room and the Hotel has amazing facilities. Beautiful pool, restaurants, etc. Not the cheapest Hotel on the coast, but if you want to spend a little more to get a little nicer experience its worth it.
Glenn, au3 night trip with friends
Exceptional 10.0
The pool area is to die for. The kids had a wonderful time under the waterfall, swimming with the fish and sliding down the waterslide. We had a brilliant stay and the breakfast buffet is one of the best we've tried (only surpassed by Sails in the desert- Uluru). Such friendly service staff. They even provided our kids with bandaids. Nothing was too difficult. Will definitely be going again!
Nicole, au3 night family trip
Very Good 8.0
Rooms are dated and arm chair was not clean. You could visibly see where many people had sat and rested their arms. Tiles and grout in the bathroom appeared dirty due to their age.
au1 night romance trip
Exceptional 10.0
The Marriott is very classy albeit getting a little old. I would stay here again.
au1 night family trip
Exceptional 10.0
Great pools areas to keep kids entertained, plenty of fabulous food choices
au1 night family trip
Exceptional 10.0
Great service, very kid friendly. Nice luxury touches
au1 night family trip

JW Marriott Gold Coast Resort & Spa, Gold Coast