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JW Marriott Gold Coast Resort & Spa

Photo gallery for JW Marriott Gold Coast Resort & Spa

Exterior
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
Beach nearby, white sand, beach umbrellas, beach towels
2 outdoor pools, cabanas (surcharge), pool umbrellas

Overview of JW Marriott Gold Coast Resort & Spa

JW Marriott Gold Coast Resort & Spa

5.0 star property
Gold Coast beach hotel with 3 restaurants and pool bar

9.0/10 Superb

996 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
158 Ferny Avenue, Surfers Paradise, QLD, 4217
Main amenities
  • Daily housekeeping
  • Marina
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • 2 outdoor pools and 2 spa tubs
  • Lazy river
  • Breakfast available
  • 2 outdoor tennis courts
  • Fitness center
  • Beach umbrellas
  • Beach towels
  • Valet parking
For families
  • Children stay free
  • Free cribs/infant beds
  • Supervised childcare
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Surfers Paradise
  • Slingshot - 1 min drive
  • Cavill Avenue - 1 min drive
  • Robina Town Centre - 20 min drive
  • Wet'n'Wild Gold Coast - 25 min drive
  • Warner Bros. Movie World - 21 min drive
  • Dreamworld - 26 min drive

Getting around

  • Coolangatta Airport (OOL) - 38 min drive
  • Helensvale Station - 22 min drive
  • Pimpana Ormeau Station - 24 min drive
  • Varsity Lakes Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • Bumbles cafe - 9 min walk
  • Baritalia - 12 min walk
  • Wassam - 12 min walk
  • Betty's Burger & Concrete Co. - 12 min walk
  • Zanette's Gelati - 12 min walk
Map

About this property

JW Marriott Gold Coast Resort & Spa

At JW Marriott Gold Coast Resort & Spa, you can spend time at the beach enjoying the shade from a beach umbrella, plus you'll have access to onsite snorkeling. There's fun for everyone with the 2 outdoor pools and lazy river, and guests can also take advantage of a fitness center and 2 spa tubs. Citrique, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a marina, and a poolside bar. Fellow travelers say good things about the pool and helpful staff.

Languages

Bulgarian, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Macedonian, Portuguese, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 223 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Supervised childcare

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (AUD 24 per day; includes in/out privileges)
  • Covered onsite valet parking (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 mi (AUD 5 per day)

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Waterslide
  • Lazy river
  • Playground
  • Supervised childcare
  • Children's menu
  • Children's games

What to do

  • Basketball
  • Snorkeling
  • Shopping
  • Beach nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • 11 meeting rooms
  • Computer station
  • Conference center (1445 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool cabanas (surcharge)
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Water sports equipment

Facilities

  • Built in 1992
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Bicycle parking
  • Lazy river
  • Marina
  • 2 spa tubs
  • 2 outdoor tennis courts
  • Waterslide

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • Bulgarian
  • Chinese (Mandarin)
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Macedonian
  • Portuguese
  • Russian
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling
  • Mobile key entry
  • Restaurant dining guide

Special features

Dining

Citrique - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.
Misono - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.
Chapter & Verse - Overlooking the pool and garden, this family restaurant specializes in local cuisine and serves lunch and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pool Pavillion - This poolside bar serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Whisky Bar - This bar specializes in Japanese cuisine. Open select days.

Fees & policies

Refundable deposits

  • Deposit: AUD 100 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of AUD 49.50 for adults and AUD 25 for children (approximately)
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for AUD 75.0 per night

Parking

  • Covered self parking costs AUD 24 per day with in/out privileges
  • Covered valet parking costs AUD 35 per day with in/out privileges
  • Parking is available offsite and costs AUD 5 per day (0.6 mi away)
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel
Jw Marriott Gold Coast & Spa
Surfers Paradise Marriott Resort Spa
JW Marriott Gold Coast Resort & Spa Hotel
JW Marriott Gold Coast Resort & Spa Surfers Paradise
JW Marriott Gold Coast Resort & Spa Hotel Surfers Paradise

Frequently asked questions

Does JW Marriott Gold Coast Resort & Spa offer free cancellation for a full refund?
Yes, JW Marriott Gold Coast Resort & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at JW Marriott Gold Coast Resort & Spa?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at JW Marriott Gold Coast Resort & Spa on 6 Dec 2022 start from CA $317, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at JW Marriott Gold Coast Resort & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at JW Marriott Gold Coast Resort & Spa?
Yes, there are 2 outdoor pools.
Are pets allowed at JW Marriott Gold Coast Resort & Spa?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at JW Marriott Gold Coast Resort & Spa?
Yes. Self parking costs AUD 24 per day. Valet parking costs AUD 35 per day. Electric vehicle charging is available.
Is airport shuttle service offered by JW Marriott Gold Coast Resort & Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at JW Marriott Gold Coast Resort & Spa?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at JW Marriott Gold Coast Resort & Spa and nearby?
Have fun with onsite activities such as snorkeling, and improve your game on the tennis courts. Additional recreation onsite includes basketball. Enjoy a relaxing soak in one of the 2 spa tubs and an invigorating swim in one of the 2 outdoor swimming pools. JW Marriott Gold Coast Resort & Spa also has 2 bars, a lazy river, and a fitness center, as well as a picnic area and a garden.
Are there restaurants at or near JW Marriott Gold Coast Resort & Spa?
Yes, there are 3 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Bumbles cafe (9-min walk), Baritalia (12-min walk), and Wassam (12-min walk).
Does JW Marriott Gold Coast Resort & Spa have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around JW Marriott Gold Coast Resort & Spa like?
JW Marriott Gold Coast Resort & Spa is located near Budds Beach in Surfers Paradise, a short 8-minute walk from Slingshot and 6 minutes' walk from Surfers Paradise Beach. Travelers say this hotel is in a good location.

Overall score and ratings

9.0

Superb

9.0/10

Cleanliness

9.2/10

Staff & service

9.1/10

Amenities

8.9/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Amanda, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
The hotel has been renovated but still needs improvements. We had to move rooms past 11pm due to noises in the wall directly behind bed head. Pool area extremely outdated, water is not appealing and there were dirty dishes, used towels and plastic cups/rubbish littering the sand and sun lounges. Did not appear to be enough staff on to keep things clean, lack of shade and no adults only pool, which would be good due to the amount of children using pool area. We ended our reservation early and moved to another hotel.
2-night trip
Verified Hotels.com guest review

8/10 Very good

great pool, comfy room - great stay
single night stay with breakfast included. it's the kind of place where you go to stay in the resort and not going anywhere else. The pool area is amazing. When it's busy there - it's ultra busy so don't expect a quiet stay.
Andrew, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Maree, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Matthew, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Nayanaka, 2-night trip
Verified Wotif guest review

10/10 Exceptional

Lovely place to stay
Rebecca, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Professional and friendly staff, great facilities.
Niti, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

We only stayed one night but have stayed here years ago so thought we’d try it again. Our room was very clean and comfortable, the pool and surrounds are really lovely and breakfast was plentiful and delicious, I would stay here again.
Julie, 1-night trip
Verified Expedia guest review