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All properties in San Jose, California, United States of America
1 room, 2 adults

The Westin San Jose, San Jose

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Theme park(s) nearby
  • Connecting/adjoining rooms available
  • Free WiFi
302 South Market Street, San Jose, CA, 95113, United States of America

4-star hotel with restaurant, near San Jose Convention Center
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Theme park(s) nearby
    • Connecting/adjoining rooms available
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Service
Fantastic service
Location
Great location
WiFi
Good internet service
Comfort
More comfort would be nice

The Westin San Jose, San Jose

from $127 CAD
  • Room, 1 Queen Bed
  • Room, 2 Queen Beds
  • Studio, 1 King Bed
  • Room, 2 Double Beds
  • Room, 1 King Bed
  • Studio, 1 King Bed
  • Suite, 1 King Bed with Sofa bed
  • Suite, 1 King Bed with Sofa bed
  • Suite, 1 King Bed with Sofa bed (SW-M)

What’s around The Westin San Jose, San Jose

Landmarks

  • In Downtown San Jose
  • San Jose Convention Center - 1 min walk
  • San Jose State University - 9 min walk
  • SAP Center at San Jose - 19 min walk
  • San Jose Civic Auditorium - 2 min walk
  • The Tech Interactive - 3 min walk
  • San Jose Museum of Art - 5 min walk
  • San Jose Center for the Performing Arts - 5 min walk

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 7 min drive
  • Palo Alto, CA (PAO-Santa Clara County) - 20 min drive
  • San Carlos, CA (SQL) - 28 min drive
  • Hayward, CA (HWD-Hayward Executive) - 31 min drive
  • Watsonville, CA (WVI-Watsonville Municipal) - 53 min drive
  • San Jose Diridon Station - 18 min walk
  • Tamien Station (Caltrain) - 4 min drive
  • San Jose College Park Station - 4 min drive
  • Convention Center Station - 2 min walk
  • San Antonio Station - 5 min walk
  • Santa Clara Station - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 171 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Specific rooms only *

  • 1 per room (up to 60 lbs)

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking (limited) *

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 8849
  • Conference space size (meters) - 822
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built - 1926
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed-captioned TV
  • Grab bar - near toilet
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • English
  • Filipino
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Il Fornaio(Temp. Closed) - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

The Westin San Jose, San Jose’s small print

Also known as

  • Westin San Jose Hotel
  • Westin San Jose Hotel
  • Westin San Jose
  • The Sainte Claire Hotel San Jose
  • Larkspur Collection Sainte Claire
  • The Westin San Jose Hotel
  • The Westin San Jose San Jose
  • The Westin San Jose Hotel San Jose
  • Westin San Jose
  • The Sainte Claire Hotel San Jose
  • Larkspur Collection Sainte Claire
  • Larkspur Collection San Jose
  • Sainte Claire Hotel
  • Sainte Claire Hotel San Jose
  • Sainte Claire San Jose
  • Sainte Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100.00 per stay

Optional extras

Valet parking costs USD 45.00 per night

Parking is available nearby and costs USD 55 per night (100 ft away; open 24 hours)

Cooked-to-order breakfast is offered for an extra charge of USD 17 for adults and USD 17 for children (approximately)

Pets are allowed for an extra charge

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Westin San Jose, San Jose

  • Does The Westin San Jose offer free cancellation for a full refund?
    Yes, The Westin San Jose does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Westin San Jose?
    Yes. Valet parking costs USD 45.00 per night. Parking spots may be limited.
  • Are pets allowed at The Westin San Jose?
    Yes, dogs stay free, with a limit of 1 per room and maximum weight of 60 lbs per pet. A pet fee will be charged. Service animals are exempt from fees.
  • What are the check-in and check-out times at The Westin San Jose?
    You can check in from 3:00 PM to 6:00 AM. Check-out time is noon.
  • Are there restaurants at or near The Westin San Jose?
    Yes, there's an onsite restaurant that serves Italian cuisine. Nearby restaurants include Tanq (1-min walk), Il Fornaio (1-min walk), and Arcadia – Modern American Steakhouse (1-min walk).

Recent reviews

Fabulous 8.6 From 475 reviews

Exceptional 10.0
So comfortable!
The room was a decent size. The bed and blankets were extremely comfortable, like sleeping on a cloud, and I loved the shower. The hotel itself is centrally located which is convenient! Overall very happy with my stay!
Alexis, us1 night trip with friends
Exceptional 10.0
Clean and comfortable
gerardo, us1 night trip
Fair 4.0
Below Westin Standards
Thank you for your email.  I am extremely disappointed in the level of service that I received during my stay at the Westin this past weekend.  I booked the Westin SJ as my place to stay for the night of my wedding before departing for my honeymoon.  We arrived with no parking so we had to unload and street park which was expected due to Covid.  We got all of our luggage on the bell hop cart and I took it to the third floor where we were assigned our room.  Upon arrival of the room,  it smelled like smoke in a smoke free hotel so we called to have our room changed.  We had to lug all of our luggage back to the Lobby because there was no one there to assist and had our room changed to the 5th floor.  Upon arrival to the 5th floor room, the room was hot so I tried to lower the temperature.  It showed that I had lowered it to 69 degrees but it would not go lower than 75.  It was not working and I called for service and they said no maint person was on site so they can switch me out or I had to figure it out.  I did not want to lug my luggage anymore and it seemed like the temp was dropping but it only went down 1 degree from 76 so my room was pretty hot the entire night for what was supposed to be a nice stay the day we got married.  Also called for service to see if plates/utensils could be brought to our room but that was unavailable as well.  I understand a lot of changes due to Covid but this was far below the standard of service I come to expect from a Westin hotel. 
us1 night trip
Exceptional 10.0
Nice stay
Location is convenient to downtown San Jose parking is challenging but if you can find street parking it’s free ! Otherwise there is a lot across the way from the hotel . Restaurant is closed however there are loads of food options nearby . Refrigerator is in the room which was convenient as well.
Genean, us1 night family trip
Very Good 8.0
No housekeeping services.
us3 night family trip
Very Good 8.0
It was great staying for the first time. Just no ice in the ice machines
Maria Veronica, us1 night trip
Fair 4.0
Unpleasant Stay
First of all the customer service when we checked in was not welcoming and our first time staying there. No information given to us as to check out time parking etc. room was dirty the floor by the toilet mildew on the shower tile, beds very uncomfortable :(( very hard mattress I didn’t mention I asked for more sturdy pillows sent to my room but had to call a half hour later. I usually don’t complain when I feel the comfort and cleanliness at a hotel. But, in this case I have to say and compare the stat to Fourpoints Sheraton across the street. I really wish we could have just stood there very friendly welcoming and clean. I wanted to try the Westin downtown Becuz we make plenty trips because my son attends SJ state. I will just continue to stay at the four points Sheraton. There I am very comfortable.
Alexandra, us1 night trip
Good 6.0
Building is pretty old, wasn't as clean as expected
Jessica, us1 night family trip
Very Good 8.0
The room was great! Bed was super comfy and hotel was so clean! The shower was amazing! Only thing we weren’t happy about was finding someone’s left over lunch in a shelf.. not sure what went wrong but would most likely be keeping an out for cleanliness next time
Elizabeth, us1 night trip
Very Good 8.0
Great location
The Westin met all expectations. The building has a lot of charm and is located right in the heart of downtown San Jose. Walking distance to restaurants and bars. The room was small, but well kept and clean.
Oren, us2 night business trip

The Westin San Jose, San Jose

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