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Steigenberger Hotel Hamburg, Hamburg

Luxury hotel with 2 restaurants, connected to the convention center, near Neuer Wall

  • Free WiFi

Image gallery

  • Superior Suite - Guest Room
  • Superior Suite - Guest Room
  • Superior Room (Zimmer) - Living Area
  • Superior Suite - Bathroom
  • Superior Suite - Guest Room
Superior Suite - Guest Room. Image 1 of 62
1 / 62Superior Suite - Guest Room
Heiligengeistbruecke 4, Hamburg, 20459, HH, Germany
8.6.Fabulous.
  • Great central location, friendly staff, large rooms.

    Nov. 26, 2019

  • Room had amazing view. Hotel service and staff outstanding. Buffet breakfast superb.…

    Aug. 18, 2019

See all 961 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Shopping
Safe
Convenient
Quiet
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 233 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Self parking
  • 10 meeting rooms

For families

  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Daily housekeeping

What’s around

  • In Neustadt
  • Miniatur Wunderland - 10 min walk
  • Elbe Philharmonic Hall - 16 min walk
  • St. Michaelis Church - 7 min walk
  • Hamburg City Hall - 8 min walk
  • St. Pauli Piers - 15 min walk

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Standard Room (Zimmer)
  • Superior Room (Zimmer)
  • Superior Suite
  • Junior Suite
  • Deluxe Room (Zimmer)

Location

Heiligengeistbruecke 4, Hamburg, 20459, HH, Germany
  • In Neustadt
  • Miniatur Wunderland - 10 min walk
  • Elbe Philharmonic Hall - 16 min walk

What’s around

Landmarks

  • In Neustadt
  • Miniatur Wunderland - 10 min walk
  • Elbe Philharmonic Hall - 16 min walk
  • St. Michaelis Church - 7 min walk
  • Hamburg City Hall - 8 min walk
  • St. Pauli Piers - 15 min walk
  • Hamburger Dom - 17 min walk
  • Neuer Wall - 5 min walk
  • Bleichenhof-Passage Hamburg - 5 min walk
  • St. Nikolai Church - 6 min walk

Getting around

  • Hamburg Airport (HAM) - 24 min drive
  • Hamburg Dammtor Station - 17 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 20 min walk
  • Hamburg Central Station - 21 min walk
  • Stadthausbrücke S-Bahn - 1 min walk
  • Rodingsmarkt U-Bahn - 2 min walk
  • Rathaus U-Bahn - 8 min walk

At a glance

Hotel size

  • This hotel has 233 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed (dogs only)*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 26.00 per day; includes in/out privileges)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast on weekends (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • Number of meeting rooms - 10
  • Conference space
  • Conference space size (feet) - 431
  • Conference space size (meters) - 40

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • German

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Bistro am Fleet - Overlooking the garden, this bistro specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Restaurant am Fleet - This restaurant serves breakfast only. Open daily.

Pianobar - Onsite piano bar. Open daily.

Small print

Also known as

  • Hamburg Steigenberger Hotel
  • Steigenberger Hamburg
  • Steigenberger Hotel Hamburg
  • Steigenberger Hamburg Hotel Hamburg
  • Steigenberger
  • Steigenberger Hamburg Hamburg
  • Steigenberger Hotel Hamburg Hotel
  • Steigenberger Hotel Hamburg Hamburg
  • Steigenberger Hotel Hamburg Hotel Hamburg

Optional extras

Self parking costs EUR 26.00 per day with in/out privileges

Rollaway beds are available for EUR 45 per night

Buffet breakfast is offered for an extra charge of EUR 29.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per day

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Steigenberger Hotel Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 26.00 per day.
  • Yes, dogs are welcome. There's a charge of EUR 25 per pet, per day. Food and water bowls are available.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Express check-out is available.
  • Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views. Nearby restaurants include La Locanda (5-min walk), Sushi Kaiser (5-min walk), and Edelcurry (5-min walk).
  • No, this hotel doesn't have a casino, but Casino Esplanade (14-min walk) is nearby.
  • Have fun with nearby activities like cycling, hiking, and sailing.
8.6.Fabulous.
  • 8.0.Very Good

    Perfect location and view, beautiful building, spacious room

    1 night family trip, Jun. 30, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great service and friendly staff. They made sure our stay was to the highest standards

    5 night trip, May 31, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Nice hotel in city centre

    MICHAEL, 2 night business trip, Oct. 6, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    The check in was very efficient and the staff was very friendly. The rooms are clean and spacious, breakfast was good and again the staff was very friendly and helpful. Great Location.

    AchimVoss, 2 night trip with friends, Aug. 22, 2020

    Verified Expedia guest review

  • 6.0.Good

    Not so amazing mostly due to the breakfast arrangement. 3 times to choose from but we never got the correct order, long long waiting for omelettes, Coffee etc. so the 60 minutes run fast just waiting. Location is prime, parking fee is fair, no possibility for making your own cup of tea / Coffee in the room only room service ( tea is € 9.40 ) COVID 19 ruins a lot for this hotel... consider booking without breakfast

    Claus, 3 night trip, Jul. 25, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great staff and location only marred by power failure on check out that caused a few challenges for the staff. But overall a great stay.

    Mark, 1 night business trip, Feb. 18, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Location and breakfast was great. Some staff were nicer than others.

    Na, 4 night family trip, Dec. 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    the staff is really polite, professional and excedingly helpful

    3 night romance trip, Dec. 21, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Ok, but old and really used

    Should be high end but the beds a really used and the pillows are very old and not comfortable. The noise from the Subway/Trains are bothering at night a lot. I sleep in others Hotels much more better....The Bathroom and Bedroom like 1990´s style.

    Michael, 1 night family trip, Dec. 15, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel

    Excellent hotel, 50m to S bahn and U bahn transport. Friendly staff, spacious room. Didn’t have breakfast myself. One xmas market beside the hotel and a few more larger markets about 500 meters away beside Jungfernsteig S bahn stop. Recommend this hotel.

    Colm, 2 night trip, Dec. 12, 2019

    Verified Hotels.com guest review

See all 961 reviews