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All properties in Cologne, North Rhine-Westphalia, Germany

Pullman Cologne, Cologne

Luxury hotel with spa, near Wallraf-Richartz-Museum

  • Free WiFi
From
$123 CAD

Image gallery

  • Deluxe Room, 1 King Bed (Domblick) - Guest Room View
  • Deluxe Room, 1 King Bed (Domblick) - Guest Room View
  • Deluxe Suite, 1 King Bed - Bathroom
  • Superior Room, 1 King Bed - Bathroom
  • Deluxe Room, 1 King Bed (Domblick) - Guest Room View
Deluxe Room, 1 King Bed (Domblick) - Guest Room View. Image 1 of 48
1 / 48Deluxe Room, 1 King Bed (Domblick) - Guest Room View
Helenenstr. 14, Cologne, 50667, NW, Germany
8.8.Fabulous.
  • Location is great, walking distance to most attractions. Good service, room is spacious ,…

    Nov. 11, 2019

  • Not so good.

    May 27, 2021

See all 242 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) and guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Quiet
Convenient
Dining options
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 275 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Innenstadt
  • Cologne Zoo - 38 min walk
  • Alter Markt - 15 min walk
  • University of Cologne - 30 min walk
  • Wallraf-Richartz-Museum - 14 min walk
  • City Hall - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 King Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Suite, 1 King Bed
  • Deluxe Room, 1 King Bed (Domblick)
  • Superior Room, 2 Single Beds

Location

Helenenstr. 14, Cologne, 50667, NW, Germany
  • In Innenstadt
  • Cologne Zoo - 38 min walk
  • Alter Markt - 15 min walk

What’s around

Landmarks

  • In Innenstadt
  • Cologne Zoo - 38 min walk
  • Alter Markt - 15 min walk
  • University of Cologne - 30 min walk
  • Wallraf-Richartz-Museum - 14 min walk
  • City Hall - 15 min walk
  • Romano-Germanic Museum - 15 min walk
  • Great St. Martin Church - 16 min walk
  • RheinEnergieStadion - 3.8 mi / 6.1 km
  • Palladium - 5.8 mi / 9.3 km

Getting around

  • Cologne - Bonn Airport (CGN) - 17 min drive
  • Duesseldorf International Airport (DUS) - 34 min drive
  • Cologne West Station - 12 min walk
  • Cologne Central Station - 15 min walk
  • Cologne (QKL-Cologne Central Train Station) - 16 min walk
  • Friesenplatz U-Bahn - 6 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Neumarkt U-Bahn - 9 min walk

At a glance

Hotel size

  • This hotel has 275 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 27 per night)
  • Wheelchair-accessible parking on site
  • Offsite parking nearby (EUR 27 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Year Built - 1971
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Library

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Pay movies
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

E.l.f. - Onsite brasserie. Open daily.

LAB12 - Onsite bar. Open select days.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Cologne Pullman
  • Pullman Cologne
  • Pullman Hotel Cologne
  • Pullman Cologne Hotel
  • Pullman Cologne Hotel Cologne
  • Pullman Cologne Hotel
  • Pullman Cologne Cologne
  • Pullman Cologne Hotel Cologne

Optional extras

Self parking costs EUR 27 per night

Parking is available nearby and costs EUR 27 per night

Rollaway beds are available for EUR 35.0 per night

Buffet breakfast is offered for an extra charge of EUR 27 per person (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 18 per pet, per night

Wired Internet access is available in guestrooms for EUR 9.90 per 24-hour period (rates may vary)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A city tax is imposed by the city of Cologne. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5 percent city/local tax will be charged

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Pullman Cologne does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 27 per night.
  • Yes, pets are welcome. There's a charge of EUR 18 per pet, per night.
  • You can check in from 3 PM - 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, d.light. The dining venue will be unavailable from June 1 2021 to October 1 2021 (dates subject to change). Nearby restaurants include Bastians (3-min walk), Café Fromme (3-min walk), and Heising und Adelmann (3-min walk).
  • Pullman Cologne has a spa and a fitness center.
8.8.Fabulous.
  • 10.0.Exceptional

    Great stay!

    Great hotel. Excellent hospitality. I would recommend this hotel

    Amelie, 1 night trip, Feb. 27, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Good hotel, terrible bed!

    Good hotel, nice facilities and clean! But the bed was soooo terrible! The worse bed I ever stayed in Europe! Got a back pain just in one night.

    Alex, 1 night trip with friends, Feb. 9, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Close to restaurant and walking distance to City Center

    MsWalker, 3 night family trip, Feb. 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Amazing :)

    Amazing hotel. Amazing service . Amazing breakfast. Amazing location .

    Joost, 1 night trip, Dec. 27, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    The staff was very unprofessional. The check-in procedure was tiresome.

    2 night trip, Dec. 22, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Clean and efficiently run. Staff helpful Good facilities

    2 night trip, Dec. 5, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Excellent location rooms clean and spacious Hot food at breakfast was not hot and had to mention it No apology Found bar staff very helpful and concierge who was in foyer but desk staff not friendly and not knowledgable about city Such a shame

    3 night family trip, Nov. 28, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Nice view, comfortable bed, spacious, very good location

    5 night romance trip, Nov. 23, 2019

    Verified Expedia guest review

  • 6.0.Good

    The location was perfect but the disappointing fact was the hotel would switch off the air conditioning at night. On the first day we woke up drenched in sweat. They then provided us with a fan telling us that they r working towards saving the planet. Hotel is a bit outdated and not worth the price. The front desk was very accommodating but the room cleaning service was not upto the mark.

    Kirthy, 3 night family trip, Oct. 30, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Good location. Areas require further improvement: wifi connectivity, small gym, limited TV channels.

    LeeS, 3 night trip, Oct. 24, 2019

    Verified Expedia guest review

See all 242 reviews