Located close to Memorial City Mall, Hyatt Regency Houston West offers a serene retreat with a garden and an outdoor pool. Guests can enjoy American cuisine at Cafe on the Lake or unwind in the bar while staying connected with in-room WiFi.
George Bush Intercontinental Airport (IAH) - 35 min drive
Houston, TX (EFD-Ellington Field) - 43 min drive
Houston William Hobby Airport (HOU) - 51 min drive
Houston Station - 20 min drive
M. D. Anderson Station - 23 min drive
Kinder Station - 25 min drive
Restaurants
Hibachi Grill And Buffet - 2 min drive
Whataburger - 2 min drive
Chick-fil-A - 3 min drive
Panera Bread - 2 min drive
Sonic Drive-In - 2 min drive
About this property
Hyatt Regency Houston West
When you stay at Hyatt Regency Houston West, you'll be within a 10-minute drive of Memorial City Mall and Bear Creek Pioneers Park. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe on the Lake, which serves American cuisine and is open for breakfast and lunch. Other highlights include a bar/lounge, a 24-hour fitness center, and a terrace. Fellow travelers say great things about the helpful staff and restaurant.
At a glance
DONE
Hotel size
400 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets allowed (1 total, up to 55 lbs per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
Free covered onsite self parking
Free onsite RV/bus/truck parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
To-go breakfast (surcharge) 6:00 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.
Fees & policies
Refundable deposits
Breakage deposit: USD 100 per day
Optional extras
To-go breakfast is offered for an extra charge of approximately USD 15 to 45 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 25.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 65.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 7:30 AM to 10:00 PM
Policies
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does Hyatt Regency Houston West offer free cancellation for a full refund?
Yes, Hyatt Regency Houston West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Regency Houston West?
Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 10:00 PM.
Are pets allowed at Hyatt Regency Houston West?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 55 lbs per pet. There's a charge of USD 65.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Regency Houston West?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Hyatt Regency Houston West?
Check-in start time: 3 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Hyatt Regency Houston West and nearby?
Have fun with nearby activities like hiking and rock climbing, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.
Are there restaurants at or near Hyatt Regency Houston West?
Yes, Cafe on the Lake offers alfresco dining, American cuisine, and garden views.
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Reviews
Hyatt Regency Houston West Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Amenities
9.0
Staff & service
8.4
Property conditions & facilities
Guest review summary
What guests liked
The pool area was very good with nice chairs, good bar with drinks, and clean facilities. (8 reviews)
Convenient and plentiful parking options were available. (10 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Lobby
Bed
Bar
Shower
Water
Bathroom
Restaurant
Air conditioning
Reviews
Verified
10/10 Exceptional
Apr 10, 2026
Rooms clean and staff was so sweet
Blanca
Blanca, 1-night trip
Verified
10/10 Exceptional
Mar 26, 2026
The room was nice and tidy staff cleaned your room every day and the local restaurants inside of the hotel had great food.
Irenia
Irenia, 3-night trip
Verified
10/10 Exceptional
Mar 25, 2026
Great hotel. Very clean. Great staff.
Heather
Heather, 2-night trip
Verified
8/10 Very good
Mar 23, 2026
Beautiful interior view. The pond is very soothing. Will be back for sure.
Sheena
Sheena, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2026
The lobby was stunning and quite picturesque! The room we had was spacious and clean! WiFi worked great. Property had a cafe, coffee shop and bar on site!
Hillary
Hillary, 2-night trip
Verified
8/10 Very good
Apr 1, 2026
Nice lobby
Clean room
Bathroom was outdated
Nora
Nora, 1-night trip
Verified
8/10 Very good
Jan 4, 2026
Staf was very friendly and hotel was very clean.
Gary
Gary, 1-night trip
Verified
8/10 Very good
Jan 24, 2026
The staff was very professional and the entire place was clean an inviting.
Tyrone
Tyrone, 1-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Clean and staff were helpful and friendly
JEANINE
JEANINE, 1-night trip
Verified
10/10 Exceptional
Jan 11, 2026
Polite staff, convenient location, accommodation of service animal. Easy and plenty of parking.
Tony
Tony, 3-night trip
Verified
10/10 Exceptional
Feb 16, 2026
Clean friendly helpful
Adrienne
Adrienne, 2-night trip
Verified
10/10 Exceptional
Jan 16, 2026
Room was clean, staff amazing, bartender great service and friendly.
Maynor
Maynor, 1-night trip
Verified
10/10 Exceptional
Dec 22, 2025
Clean room, staff is friendly and helpful
Dong
Dong, 1-night trip
Verified
8/10 Very good
Feb 9, 2026
Clean roof. Friendly staff. Great cocktails
William
William, 1-night trip
Verified
10/10 Exceptional
Feb 6, 2026
Clean room, very nice area, quiet, LOVE THE LOBBY. So pretty!
KAYLA
KAYLA, 1-night trip
Verified
8/10 Very good
Mar 16, 2026
The hotel is quite large with multiple parking options. The staff were welcoming and gave us complimentary water when we checked in. Our room was spacious and clean. The bathroom was small and dated. We had dinner in the large restaurant and enjoyed watching the koi in the various water areas across the lobby.
Rachael
Rachael, 1-night trip
Verified
8/10 Very good
Feb 10, 2026
Room was veey clean
Sheila
Sheila, 2-night trip
Verified
10/10 Exceptional
Mar 16, 2026
I had a wonderful stay at Hyatt Regency Houston. The hotel has a modern design and beautiful atrium area, including an expensive waterway system with beautiful Koi fish. The ambience of the hotel was quite remarkable and made for a luxurious experience. The rooms themselves were comfortable, but what released it out was the design an architecture of the hotel, which was majestic and quite impressive. Staff was also very friendly and professional. Overall, for the price point this is a great deal in the Houston area.
Babak
Babak, 1-night trip
Verified
10/10 Exceptional
Feb 25, 2026
Reception and staff very nice. Room was clean. The bed was comfortable. We didn’t eat or shop while there but the store appeared to have many options for snacks and other incidentals. The restaurant offered 3 meals. The indoor fish pond was unique!
Gina
Gina, 1-night trip
Verified
10/10 Exceptional
Dec 28, 2025
Pretty good and beautiful interior with koi fish pond
Keenan
Keenan, 1-night trip
Verified
10/10 Exceptional
Jul 13, 2025
Always a great stay here, clean and nice staff
Pablo
Pablo, 1-night trip
Verified
10/10 Exceptional
Oct 24, 2025
Great maintained property, nice lobby area. Staff was friendly and helpful. Nice size room!
Ann
Ann, 1-night trip
Verified
10/10 Exceptional
Oct 12, 2025
Love staying here. My son always love feeding the fish!