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Sonesta ES Suites Reno

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Terrace/patio
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas
Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk
Premium bedding, down comforters, pillowtop beds, desk

Overview of Sonesta ES Suites Reno

Sonesta ES Suites Reno

3.0 star property
Suburban hotel in Reno/Tahoe Airport with restaurant and 24-hour fitness

7.8/10 Good

419 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
9845 Gateway Dr, Reno, NV, 89521

Room options

About this area

What's nearby

  • In Reno/Tahoe Airport
  • Atlantis Casino - 10 min drive
  • Reno-Sparks Convention Center - 10 min drive
  • Grand Sierra Resort Casino - 8 min drive
  • University of Nevada-Reno - 12 min drive
  • National Bowling Stadium - 16 min drive
  • Mt. Rose Ski Tahoe - 23 min drive

Getting around

  • Reno Tahoe Intl. Airport (RNO) - 8 min drive
  • Truckee, CA (TKF-Truckee Tahoe) - 45 min drive
  • Reno Station - 15 min drive

Restaurants

  • Flowing Tide Pub - 5 min walk
  • Sierra Gold - 6 min walk
  • Peg's Glorified Ham n Eggs - 8 min walk
  • Los Compadres - 14 min walk
  • SouthCreek Pizza Co. - 15 min walk

About this property

Sonesta ES Suites Reno

Sonesta ES Suites Reno is a great choice for a stay in Reno. Guests can relax at the spa tub, work out at the 24-hour fitness center, or grab a bite to eat at the restaurant. An outdoor tennis court and a seasonal outdoor pool are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the airport proximity and comfortable guestrooms.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Safety measures

Gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 120 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (USD 5 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:30 AM–8:30 AM on weekdays and 7:00 AM–9:00 AM on weekends
  • Restaurant
  • Barbecue grills

Traveling with children

  • Pool gate

What to do

  • Tennis
  • Basketball
  • Golfing nearby
  • Hiking/biking trails nearby
  • Downhill skiing nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Spa tub
  • Outdoor tennis court

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Ice maker
  • Paper towels

More

  • Daily housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per week

Parking

  • Self parking costs USD 5 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 8:00 PM
  • The outdoor pool closes for the season in September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitizer and reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Reno Residence Inn
Residence Inn Hotel Reno
Residence Inn Reno
Residence Inn Reno Hotel Reno
Residence Inn Reno Hotel
Residence Inn Hotel
Residence Inn Reno
Sonesta ES Suites Reno Reno
Sonesta ES Suites Reno Hotel
Sonesta ES Suites Reno Hotel Reno

Frequently asked questions

Does Sonesta ES Suites Reno offer free cancellation for a full refund?
Yes, Sonesta ES Suites Reno does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sonesta ES Suites Reno?
As of 29 Nov 2022, prices found for a 1-night stay for 2 adults at Sonesta ES Suites Reno on 18 Dec 2022 start from CA $157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sonesta ES Suites Reno?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Is there a pool at Sonesta ES Suites Reno?
Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Sonesta ES Suites Reno?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 75 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Sonesta ES Suites Reno?
Yes. Self parking costs USD 5 per night.
What are the check-in and check-out times at Sonesta ES Suites Reno?
You can check in from 4 PM - anytime. Check-out time is 11:00 AM. Express check-out is available.
Is there an onsite casino at Sonesta ES Suites Reno?
No, this hotel doesn't have a casino, but Grand Sierra Resort Casino (8-min drive) and Baldini's Sports Casino (10-min drive) are both nearby.
What is there to do at Sonesta ES Suites Reno and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes basketball. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a 24-hour fitness center. Sonesta ES Suites Reno also has a picnic area.
Are there restaurants at or near Sonesta ES Suites Reno?
Yes, there's an onsite restaurant. Nearby restaurants include Flowing Tide Pub (5-min walk), Sierra Gold (6-min walk), and Peg's Glorified Ham n Eggs (8-min walk).
Does Sonesta ES Suites Reno have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

Overall score and ratings

7.8

Good

7.9/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.9/10

Property conditions & facilities

7.1/10

Eco-friendliness

4/10 Fair

Pet hairs everywhere
The rooms were great… I had a suite with 2 bedrooms and 2 bathroom full size kitchen, what makes me give it the rating I did was the fact there were A LOT of pet hairs! EVERYWHERE including on the bed. They went up to swap out the beddings for the beds and vacuum but they did a half ass job. I asked to get switched and was told they were sold out. Pet hairs were flying into the food on our clothes. If you put anything on the floor it would get covered in pet hairs. I don’t think I would stay at this specific location again.
Giovana, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Large Suite
Very delighted how generous the room was. Amenities on the grounds, large comfortably appropriated quarters, full service kitchen
James, 2-night business trip
Verified Hotels.com guest review

2/10 Poor

Jerimiah, 1-night business trip
Verified Hotels.com guest review

6/10 Good

The good: We had a mini family reunion there as a family member was in Reno for cancer treatment and 14 of us came into town to support him. The lobby area was an excellent place to hang out for the 3 days we were there - plenty of comfortable seating, coffee, drinks and snacks available for purchase, and TV's to watch the football games on Sunday. The bad: The property is currently very understaffed
Victoria, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

3.5 out 5
Breakfasts were disorganized and not kept clean as guests were eating. Supplies were not replenished when they ran out. The flush mechanism on stool was very hard to push down to flush. The bottom sheet on bed was not tightly placed on the mattress, seemed too small for the mattress. Comfortor had to be pulled out at bottom and pulled up to have it cover the body.
Janette, 7-night family trip
Verified Hotels.com guest review

8/10 Very good

Chavez, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Overall Good stay
It would be nice to have extra toilet paper and sponge to wash dishes and extra towels and full body soap as we ran out quick. Overall good stay Amenities like the basketball court, pool and fire pit area made up for the short comings.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not friendly or helpful
I arrived at the hotel only 15 minutes after making the reservation and the desk clerk was very rude in telling me that I had to wait at least 45 minutes for the transaction to show up on his computer. It was his attitude that ticked me off. So we drive around and come back half an hour later and check in, only to find that there was no hand soap in the kitchenette or bathroom. When I went to inquire about this, he simply said the truck with supplies had not come in. I explained that hand soap was expected and couldn't someone get some from the local store? He continued to be unapologetic and simply said they didn't have any. The bathroom floor was filthy, along with the carpets in the hallway. All around a bad experience.
Julie, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Overall disappointed
Half of the plate ware were dirty, missing cookware, bathroom was dirty, I requested non feathered pillows and didn't get them, went into the front desk area twice and no one was available. Maintenance had to replace the garbage disposal during my stay and that was inconvenient. The toiletries or lack there of was also disappointing, the toilet paper quality was extremely poor and you provided no hand soap. I'd prefer to not have to request such an item. Hallways and elevator had not been vacuumed the entire duration of my stay. Overall, as a female staying alone at your establishment, there were times I felt a little uneasy there. I felt it was geared more towards a male working industry than anything.
Anna, 9-night business trip
Verified Hotels.com guest review