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El Cid El Moro Beach Hotel

Photo gallery for El Cid El Moro Beach Hotel

Aerial view
On the beach
On the beach
On the beach
Outdoor pool

Overview of El Cid El Moro Beach Hotel

El Cid El Moro Beach Hotel

3.5 star property
Zona Dorada beachfront resort with 3 restaurants and outdoor pool

7.6/10 Good

649 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Airport transfer
  • Gym
  • Non-smoking
The price is CA $224
Price available on 11/29/2022
Map
Av Camaron Sabalo s/n, Mazatlán, SIN, 82110
Main amenities
  • Daily housekeeping
  • On the beach
  • 3 restaurants and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • Free area shuttle
  • Fitness center
  • Valet parking
  • Self parking
  • Children's pool
  • Spa tub
  • Pool bar
Feel at home
  • Cribs/infant beds (surcharge)
  • Supervised childcare (surcharge)
  • Children's pool
  • Children's club
  • Playground on site
  • Private bathroom

Room options

About this area

What's nearby

  • In Zona Dorada
  • The Mazatlan Malecón - 7 min drive
  • Mazatlán Aquarium - 13 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 39 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

Restaurants

  • La Concha - 2 min walk
  • Villa Italia - 3 min walk
  • La Casa Country - 3 min walk
  • Mary's - 5 min walk
  • F.I.S.H - 5 min walk

About this property

El Cid El Moro Beach Hotel

El Cid El Moro Beach Hotel is a great choice for your beach stay in Mazatlán, putting you near activities like scuba diving, snorkeling, and parasailing. The outdoor pool provides fun for everyone, and guests can also take advantage of a fitness center and a spa tub. La Concha, one of 3 restaurants, offers ocean views and serves breakfast, lunch, and dinner. A poolside bar, a children's pool, and a snack bar/deli are other highlights. Fellow travelers say good things about the pool and helpful staff.

All-inclusive

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 294 units
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 11:30 PM
  • Minimum check-in age - 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Supervised childcare*
  • Children's club*

Pets

  • Pets not allowed

Internet

  • WiFi in public areas*
  • WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) in rooms*

Parking

  • Onsite self parking (MXN 50 per day)
  • Onsite valet parking (MXN 50 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle*

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service
  • Snack bar/deli

Traveling with children

  • Children's club (surcharge)
  • Children's pool
  • Free local shuttle
  • Playground
  • Supervised childcare (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Volleyball
  • Shopping
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 27 holes of golf
  • An outdoor pool
  • Spa tub

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at El Cid El Moro Beach Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
Meals and beverages at companion properties

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite live performances

Dining

La Concha - Overlooking the ocean, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
La Conchita - This poolside bar serves light fare only.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for MXN 200 per day (1-device limit, rates may vary)
  • WiFi is available in public areas for MXN 200 (1-device limit, rates may vary)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Cribs/infant beds are available for MXN 150.0 per night
  • Rollaway beds are available for MXN 150.0 per night
  • Children's club access is available for an extra charge

Parking

  • Self parking costs MXN 50 per day
  • Valet parking costs MXN 50 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Policies

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

El Cid El Moro
El Cid El Moro Beach
El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel Mazatlan
El Cid El Moro Beach Mazatlan
El Cid Moro
El Moro Hotel
Hotel El Moro
Hotel Moro
Moro Beach
El Moro Tower El Cid Mazatlan
El Cid Moro Beach Hotel
El Cid El Moro Beach Mazatlan
El Cid El Moro Beach Hotel Resort
El Cid El Moro Beach Hotel Mazatlán

Frequently asked questions

Does El Cid El Moro Beach Hotel offer free cancellation for a full refund?
Yes, El Cid El Moro Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at El Cid El Moro Beach Hotel?
As of 26 Nov 2022, prices found for a 1-night stay for 2 adults at El Cid El Moro Beach Hotel on 29 Nov 2022 start from CA $224, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at El Cid El Moro Beach Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Cid El Moro Beach Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at El Cid El Moro Beach Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at El Cid El Moro Beach Hotel?
Yes. Self parking costs MXN 50 per day. Valet parking costs MXN 50 per day.
Is airport shuttle service offered by El Cid El Moro Beach Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at El Cid El Moro Beach Hotel?
You can check in from 4:00 PM - 11:30 PM. Check-out time is noon.
What is there to do at El Cid El Moro Beach Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes aerobics and volleyball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. El Cid El Moro Beach Hotel also has a fitness center and a garden.
Are there restaurants at or near El Cid El Moro Beach Hotel?
Yes, there are 3 onsite restaurants, featuring alfresco dining and ocean views. Nearby restaurants include Villa Italia (3-min walk), La Casa Country (3-min walk), and Mary's (5-min walk).
Does El Cid El Moro Beach Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around El Cid El Moro Beach Hotel like?
El Cid El Moro Beach Hotel is a short 16-minute walk from Punta Camaron Beach and 19 minutes' walk from El Cid Country Club Golf Course. Travelers say this resort is in a good location.

Overall score and ratings

7.6

Good

8.2/10

Cleanliness

8.1/10

Staff & service

7.5/10

Amenities

7.7/10

Property conditions & facilities

7.6/10

Eco-friendliness

8/10 Very good

The pool
Yuriana, 1-night family trip
Verified Expedia guest review

4/10 Fair

Disappointed
Adil Es, 5-night family trip
Verified Expedia guest review

6/10 Good

We visited recently for a family vacation. Upon arriving, we checked into the elite club, which was nice. You’re given a different color wristband based on how you booked, if you’re a member, or all inclusive, etc. We decided not to do the all inclusive because we planned to eat mostly off the property, and weren’t drinking alcohol. If you plan on either of these, definitely get the all inclusive. When we did eat there, the food wasn’t that good. La Concha was the only good food we had there. I got really sick after eating room service one night, and 5 days later, am currently still sick. We stayed in the rooms overlooking the private pool. My only complaints there were the bass from the clubs at night was pretty loud, and the rooms needing some updating. The staff was very nice and accommodating. We tipped well. I just wasn’t that impressed. Thank goodness we had access to the private pool, because the main pools were very crowded and loud.
Kristen, 5-night family trip
Verified Expedia guest review

2/10 Poor

The day I was leaving back home on Sun, July 31,2022 I reported my Louis Vuitton toiletry bag (value$800) missing from the bathroom sink. Customer service said they would look at the cameras and contact me on their findings. I have not heard from them. They would not allow me to take a photo of the written report nor provide me a copy of the incident documented. 2nd thing that happened…we had to leave a day early because the Mexican airline unexpectedly changed our flight with a week notice which was beyond my control. The hotel would not credit us for the one night we didn’t stay because it was “against their policy”. This is poor customer service. I spent so much money at this resort. In the end, my property gets stolen and I paid for a 1 night stay that I wasn’t there for!!! This hotel experience made me feel cheated and violated.
Angela, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Food in the buffet restaurants was horrible. How can you mess up beans and chilaquiles in Mexico! My husband was not allowed to go see the show that was taking place in one of the buffet restaurant. He was asked to pay 700 pesos when the entertainment was included in the package and me and my kids were already inside .
Javier, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Friendly, able to navigate
armand, 8-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The rooms are very spacious.
Claudia, 4-night family trip
Verified Expedia guest review

4/10 Fair

Jesus, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Food good
Maria, 3-night family trip
Verified Expedia guest review

2/10 Poor

Water down drinks and food was not good . Service at the Concha restaurant was horrible. Room smelled musty and bed were uncomfortable. loud music past 4AM every day . Workers woke us up at 6 Am on our last night . Room next door was being worked on .
María, 4-night romance trip
Verified Expedia guest review