21c Museum Hotel Chicago

4.0 star property
4-star hotel with restaurant, near John Hancock Center
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21c Museum Hotel Chicago

Photo gallery for 21c Museum Hotel Chicago

Premium bedding, minibar, in-room safe, desk
Property entrance
Seafood
Designer toiletries, hair dryer, bathrobes, slippers
Spa treatment

Overview of 21c Museum Hotel Chicago

8.4 out of 10 Very good
8.4/10 Very good

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
Map
55 East Ontario Street, Chicago, IL, 60611
Main amenities
  • Housekeeping (on request)
  • Near the beach
  • Restaurant
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • Business center
  • 7 meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • ATM/banking services
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Coffee/tea maker

Room options

Deluxe Double Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Corner

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Downtown Chicago
  • Michigan Avenue - 3 min walk
  • Chicago Riverwalk - 10 min walk
  • Chicago Theatre - 12 min walk
  • Millennium Park - 15 min walk
  • Lake Michigan - 17 min walk
  • Art Institute of Chicago - 20 min walk
  • Navy Pier - 23 min walk
  • Grant Park - 23 min walk
  • Willis Tower - 28 min walk
  • Field Museum of Natural History - 43 min walk

Getting around

  • Chicago Midway Airport (MDW) - 31 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive
  • Chicago, IL (PWK-Chicago Executive) - 45 min drive
  • Chicago 18th Street Station - 4 min drive
  • Millennium Station - 14 min walk
  • Chicago Van Buren Street Station - 24 min walk
  • Grand Station (Red Line) - 4 min walk
  • Chicago Station (Red Line) - 7 min walk
  • State Station - 12 min walk

Restaurants

  • Eataly - 2 min walk
  • Joe's Seafood, Prime Steak & Stone Crab - 2 min walk
  • Shake Shack - 1 min walk
  • UNO Pizzeria & Grill - 2 min walk
  • 676 Restaurant & Bar - 3 min walk

About this property

21c Museum Hotel Chicago

When you stay at 21c Museum Hotel Chicago, you'll be in a great location, within just a 10-minute walk of Michigan Avenue and Chicago Riverwalk. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Lure Fishbar, which serves seafood. This upscale hotel is also just a 5-minute drive from Navy Pier and Soldier Field. Fellow travelers like the overall property condition and spacious guestrooms. Public transportation is just a short walk: Grand Station (Red Line) is 4 minutes and Chicago Station (Red Line) is 7 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 297 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 43-inch plasma TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lure Fishbar - This restaurant specializes in seafood.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 29.35 per accommodation, per night
  • Resort fee inclusions:
    • Additional inclusions
    • Fitness center access
    • In-room coffee
    • In-room safe
    • Laundry facilities
    • Phone calls (may be limited)

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Valet parking costs USD 75 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Does 21c Museum Hotel Chicago offer free cancellation for a full refund?
Yes, 21c Museum Hotel Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at 21c Museum Hotel Chicago?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
Are pets allowed at 21c Museum Hotel Chicago?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at 21c Museum Hotel Chicago?
Yes. Valet parking costs USD 75 per night.
What are the check-in and check-out times at 21c Museum Hotel Chicago?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at 21c Museum Hotel Chicago and nearby?
Have fun with activities like hiking, kayaking, and sailing, and practice your swing at the nearby golf course. 21c Museum Hotel Chicago also has a 24-hour fitness center.
Are there restaurants at or near 21c Museum Hotel Chicago?
Yes, Lure Fishbar offers seafood.
What's the area around 21c Museum Hotel Chicago like?
21c Museum Hotel Chicago is in Downtown Chicago, a short 4-minute walk from Grand Station (Red Line) and 3 minutes' walk from Michigan Avenue.

Reviews

8.4

Very good

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Fair

Vivian, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Kelly, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

One of the most underrated hotels in Chicago. The rooms are comfortable and spacious
Maya, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Joi, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good
Nice hotel. Friendly staff. Room looked clean but there were some mosquitos and small flys around. Didnt hinder, but didnt make things anymore comfortable. Maybe it was just my room?
1-night business trip
Verified Hotels.com guest review

8/10 Very good