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All properties in Edmonton, Alberta, Canada
1 room, 2 adults

DoubleTree by Hilton Hotel West Edmonton, Edmonton

3.5-star3.5 stars
16615 109th Ave, Edmonton, AB, T5P 4K8, Canada

3.5-star hotel with indoor pool, near TELUS World of Science-Edmonton
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Stayed at other Double tree motels and absolutely loved it however this location was not…Sep. 6, 2020
  • Front desk staff not very friendly. Appeared to be not interested or helpful. Asked for…Sep. 6, 2020

DoubleTree by Hilton Hotel West Edmonton, Edmonton

from $109 CAD
  • Room, 2 Queen Beds
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Room, 2 Bedrooms
  • Room, 1 Bedroom, Accessible, Non Smoking (w/ Roll In Show)
  • 1 King Hospitality Suite
  • Room, 1 King Bed, Non Smoking (Bi-Level)
  • Presidential Suite, 1 King Bed
  • Room, 1 Bedroom, Accessible, Non Smoking (Accessible w/Tub)

What’s around DoubleTree by Hilton Hotel West Edmonton, Edmonton

Landmarks

  • In West Edmonton
  • TELUS World of Science-Edmonton - 39 min walk
  • Oasis Centre - 18 min walk
  • Yellowhead Casino - 2.7 mi / 4.4 km
  • Palace Casino - 2.5 mi / 4 km
  • Misericordia Community Hospital - 3 mi / 4.8 km
  • West Edmonton Mall - 3.2 mi / 5.2 km
  • Rogers Place - 5.7 mi / 9.2 km

Getting around

  • Edmonton Intl. Airport (YEG) - 31 min drive
  • Edmonton Station - 11 min drive

At a glance

Key facts

Hotel size

  • This hotel has 238 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • Up to 55 lbs

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast on weekends (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 35000
  • Conference space size (meters) - 3252
  • Conference center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Year Built - 1975
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Assistive listening devices available
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

DoubleTree by Hilton Hotel West Edmonton, Edmonton’s small print

Also known as

  • DoubleTree Hilton Hotel West Edmonton
  • DoubleTree Hilton West Edmonton
  • DoubleTree By Hilton Hotel West Edmonton Alberta
  • DoubleTree by Hilton Hotel West Edmonton Hotel
  • DoubleTree by Hilton Hotel West Edmonton Edmonton
  • DoubleTree by Hilton Hotel West Edmonton Hotel Edmonton

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions and to request pet-friendly rooms, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

Optional extras

Buffet breakfast is offered for an extra charge of CAD 21 per person (approximately)

Pets are allowed for an extra charge of CAD 35 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for DoubleTree by Hilton Hotel West Edmonton, Edmonton

  • Does DoubleTree by Hilton Hotel West Edmonton offer free cancellation for a full refund?
    Yes, DoubleTree by Hilton Hotel West Edmonton does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at DoubleTree by Hilton Hotel West Edmonton?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at DoubleTree by Hilton Hotel West Edmonton?
    Yes, there's free self parking.
  • Is there a pool at DoubleTree by Hilton Hotel West Edmonton?
    Yes, there's an indoor pool.
  • Are pets allowed at DoubleTree by Hilton Hotel West Edmonton?
    Yes, pets are welcome, with a maximum weight of 55 lbs per pet. There's a charge of CAD 35 per day.
  • What are the check-in and check-out times at DoubleTree by Hilton Hotel West Edmonton?
    You can check in from 4 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near DoubleTree by Hilton Hotel West Edmonton?
    Yes, there's an onsite restaurant.

Recent reviews

Superb 9.0 From 501 reviews

Very Good 8.0
Renovation Stay
Check in was fast and friendly Room was as advertised 1 King bed in it's own bedroom and a queen sized pullout sofa in the living room 2 TVs for everyone's enjoyment Accessible bathroom was large and well set out for a wheelchair
Lori, ca1 night family trip
Exceptional 10.0
Great room
Great room, clean, well maintained and the front desk staff were very friendly and courteous.
Roger, ca1 night trip
Exceptional 10.0
Always a great stay there!
Darwin, ca3 night family trip
Exceptional 10.0
Staff give us the warmest welcome and friendliness the room was very clean
Cindy, ca1 night trip with friends
Exceptional 10.0
Great family weekend
Seven in our group , 2 rooms , 1 suite which was great for family movies and pizza night. Kids enjoyed the pool the dining room took care of the 5 kids nicely.
Linda, ca2 night family trip
Exceptional 10.0
Great experience
Check in was smooth , room clean , staff friendly
Letitia, ca1 night family trip
Exceptional 10.0
Cowboy2019
My stay was excellent everything thing was great tkx.
Len, ca1 night business trip
Good 6.0
We stay at this hotel quite often for location. The service and staff are great. The only issue was the bed seems wore out and needs replaced. I think just luck of the draw that the bed was wore out. Most other times I have given hotel a higher rating.
Norman, ca1 night family trip
Good 6.0
we booked a 2 bedroom suite with seating area. The 2 bedroom, one-room over heated with noisy heating sound overnight. The other room turn up the heat which there is separate temp in room but no heat at all. I notified the staff in the morning. They ask me how was my stay and express my feeling. Did not resolve my concern and just let me go. I paid an expensive price for this room. Definitely will not go back.
Justine, ca1 night trip with friends
Very Good 8.0
Good with big things, penny-pinching with little
We were pleased by the big things, but disappointed by the little things. We stayed in a King suite in the newer part of the hotel and it was spacious and comfortable, so they did well on the big stuff. But penny-pinching on the little stuff left a sour taste that disappointed us for a hotel at this price point. No coffee mugs in the room (one paper cup for the two of us). When I mentioned it at checkout, they said ceramic mugs were available upon request. You shouldn't have to request basic things. And two bottle waters were in the room, along with a sign they were free for Hilton Honors members, but $2 each for everyone else. There wasn't any literature in the room at all to let you easily see information about amenities. For example, was the pool in the new building or would we have to walk to get to it? What was the menu at the restaurant? Yes, we could have called down to the front desk to ask about these, but these little things could so easily be offered *without having to ask*. Since most of their competitive peers do, it was disappointing that they didn't.
ca1 night trip

DoubleTree by Hilton Hotel West Edmonton, Edmonton

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