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Shangri-La Hotel, Sydney, Sydney

Luxury hotel with spa, near Museum of Contemporary Art

  • Free WiFi
From
$218 CAD

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8.8.Fabulous.
  • Stop over on return to Canada during cronovirus and the safety of guests and staff was…

    Mar. 21, 2020

  • Property was nicely situated at the edge of the rocks. It was clean and well maintained…

    Mar. 2, 2020

See all 2,436 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 564 smoke-free guestrooms
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

What’s around

  • In Sydney Central Business District
  • Circular Quay - 4 min walk
  • Sydney Harbour Bridge - 12 min walk
  • Sydney Opera House - 15 min walk
  • Sydney Tower - 16 min walk
  • Royal Botanic Gardens - 19 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Darling Harbour 1 King
  • Deluxe Darling Harbour 2 Twins
  • Deluxe Harbour Bridge King Room
  • Deluxe Harbour Bridge Twin Room
  • Deluxe Opera House, Room, 1 King Bed, City View
  • Deluxe Opera House, 2 Single Beds, City View
  • Executive Darling Harbour 1 King, High Floor
  • Executive Darling Harbour 2 Twins, High Floor
  • Executive Sydney Harbour View 2 Twins, High Floor
  • Executive Opera House City View Room, 1 King Bed, High Floor
  • Executive Opera House City View 2 Twins, High Floor
  • Horizon Premier Sydney Harbour 1 King, Lounge Access, High Floor
  • Executive Sydney Harbour View 1 King, High Floor
  • Harbour Bridge Suite
  • Horizon Darling Harbour View 1 King, Lounge Access, High Floor
  • Horizon Sydney Harbour View 1 King, Lounge Access, High Floor
  • Horizon, Sydney Harbour Suite, 1 King Bed, Lounge Access, Harbor View High Floor
  • Premier Harbour Bridge King Room
  • Horizon Opera House City View 1 King, Lounge Access, High Floor
  • Ambassador Suite, Lounge Access, High Floor
  • Horizon Club Spa Suite 1 King, Lounge Access, High Floor
  • Horizon Suite, 1 King Bed, Lounge Access Tower High Floor
  • Suite, Business Lounge Access, Harbour View (Governor, High Floor)
  • Presidential Suite, Business Lounge Access, Harbour View (High Floor)
  • Royal Suite, Business Lounge Access, Harbour View (High Floor)
  • Executive Sydney Harbour View Suite 1 King, Lounge Access, High Floor
  • Grand Premier Sydney Harbour View 1 King, High Floor

Location

  • In Sydney Central Business District
  • Circular Quay - 4 min walk
  • Sydney Harbour Bridge - 12 min walk

What’s around

Landmarks

  • In Sydney Central Business District
  • Circular Quay - 4 min walk
  • Sydney Harbour Bridge - 12 min walk
  • Sydney Opera House - 15 min walk
  • Sydney Tower - 16 min walk
  • Royal Botanic Gardens - 19 min walk
  • The Rocks Markets - 6 min walk
  • Museum of Contemporary Art - 4 min walk
  • Sydney Observatory - 6 min walk
  • Customs House - 9 min walk

Getting around

  • Sydney Airport (SYD) - 25 min drive
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Milsons Point Station - 24 min walk
  • Exhibition Centre Station - 29 min walk
  • Wynyard Station - 6 min walk
  • Martin Place Station - 14 min walk
  • Town Hall Station - 17 min walk

At a glance

Hotel size

  • This hotel has 564 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6 -11 years old will receive 50% off the adult breakfast price.
This property enforces a strict dress code in Blu Bar on 36 restaurant.
Please note: Altitude Restaurant is open limited days and hour. Dining is available by reservation only and meals must be pre-paid.
The valet parking fee is AUD 85 per day for vehicles under 82.6 inches (2.1 meters) high.

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 11 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered onsite valet parking (AUD 85 per day; includes in/out privileges)
  • Onsite RV/bus/truck parking (fees apply)
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Full breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Spa tub
  • Steam room
  • Sauna

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 20452
  • Conference space size (meters) - 1900
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • ATM/banking
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

Languages Spoken

  • Chinese
  • English
  • Japanese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

CHI The Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Dining

Altitude Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Reservations are required.

Blu Bar on 36 - Onsite cocktail bar. Reservations are required. Open daily.

Small print

Also known as

  • Hotel Shangri-La Sydney
  • Sydney Shangri-La Hotel
  • Shangri La Sydney
  • Shangri La Hotel Sydney
  • Shangri-La Hotel, Sydney Hotel
  • Shangri-La Hotel, Sydney The Rocks
  • Shangri-La Hotel, Sydney Hotel The Rocks
  • Hotel Sydney Shangri-La
  • Shangri-La Hotel Sydney
  • Shangri-La Hotel Sydney The Rocks
  • Shangri-La Sydney
  • Shangri-La Sydney Hotel
  • Shangri-La Sydney The Rocks
  • Sydney Hotel Shangri-La
  • Sydney Shangri-La

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Covered valet parking costs AUD 85 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for AUD 250.00 per night

Full breakfast is offered for an extra charge of AUD 49 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 8:00 AM to 7:00 PM.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 16 years old are not allowed in the spa.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: AUD 100 per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Shangri-La Hotel, Sydney does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.

  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.

  • Yes. Valet parking costs AUD 85 per day. RV/bus/truck parking is available.

  • Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

  • Sorry, pets aren't allowed.

  • You can check in starting at 3 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

  • Yes, there are 2 onsite restaurants. Nearby restaurants include Belgian Beer Cafe (3-min walk), Glenmore Hotel (4-min walk), and Fortune of War (4-min walk).

  • No, this hotel doesn't have a casino, but Star Casino (10-min drive) is nearby.

  • Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the spa tub. Shangri-La Hotel, Sydney also has an indoor pool and a sauna, as well as a steam room.
8.8.Fabulous.
  • 4.0.Fair

    This hotel could do with a Reno... tired and shabby. Absolutely no atmosphere in lower bar , billfold falling apart, room not cleaned properly.. no soap. Strange smell upon entering room. Once into main bedroom area it seemed to dissipate but was ever present upon entering. Only good thing was the view. Will not recommend.

    6 night romance trip, Feb. 18, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    Fantastic view of Sydney harbour, large comfortable room very convenient location with easy access to The Rocks and Circle Quay

    DF, 4 night romance trip, Jan. 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Location was perfect, walking distance to much of Sydney attractions. Clean, large and comfortable room. Staff made every effort to please.

    5 night romance trip, Jan. 9, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Didn’t like long wait for room to be ready after 15 hour flight, but unavoidable .Staff at reception and in restaurant more than accommodating Secure luggage storage a definite advantage! Room was clean, large and comfortable. Would stay again!

    1 night romance trip, Jan. 1, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff are exceptional and the location is excellent!

    Susan, 2 night family trip, Dec. 20, 2019

    Verified Expedia guest review

  • 4.0.Fair

    I realize that we booked at a nonrefundable rate, but were still disturbed that we couldn't cancel during our health emergency. As we were unable to travel, we can't really judge the physical properties of the hotel.

    2 night business trip, Dec. 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    The view from the 25th floor was amazing! The hotel and rooms are a bit dated. But had all the facilities. Service was ok, but not exceptional. The horizon club bar was great with a lovely view of the Opera house and harbour bridge. Food was not all that great for the price you pay. Location is awesome cos it’s close to the beautiful rocks and circular quay and Pitt street. If you want a lovely view of the Habour, this is a place to stay. But for comfort and luxury stay, wouldn’t recommend.

    Himadri, 1 night family trip, Dec. 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Absolutely loved it - great location and amazing amenities

    Mike, 1 night romance trip, Dec. 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great Location to enjoy Sydney

    Shannon, 2 night trip, Dec. 6, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Decent hotel. Good location. You could walk to many sites.

    2 night romance trip, Nov. 22, 2019

    Verified Expedia guest review

See all 2,436 reviews