Lonsdale Quay Hotel

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View from room
Executive Room, 2 Queen Beds | Hypo-allergenic bedding, individually furnished, desk, blackout drapes
View from room
Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View | Hypo-allergenic bedding, individually furnished, desk, blackout drapes

Overview of Lonsdale Quay Hotel

VIP Access

Lonsdale Quay Hotel

3.5 star property
Art Deco hotel with restaurant, connected to a shopping center, near Lonsdale Quay Market

8.0/10 Very good

1,009 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $163
Price available on 10/10/2022
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour business center
  • Conference center
  • Business center
  • 4 meeting rooms
  • Ski shuttle
  • 24-hour front desk
  • Lobby fireplace
For families
  • Cribs/infant beds (surcharge)
  • Playground on site
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Choose dates to view prices

About this area

What's nearby

  • In Lower Lonsdale
  • Vancouver Waterfront - 40 min walk
  • Canada Place Cruise Ship Terminal - 45 min walk
  • Capilano Suspension Bridge - 12 min drive
  • English Bay Beach - 25 min drive
  • Robson Street - 25 min drive
  • Granville Street - 27 min drive
  • Vancouver Aquarium - 33 min drive
  • Port of Vancouver - 23 min drive
  • Stanley Park - 30 min drive
  • Rogers Arena - 28 min drive

Getting around

  • Vancouver Harbour Flight Centre (CXH) - 24 min drive
  • Pitt Meadows, BC (YPK) - 41 min drive
  • Vancouver Intl. Airport (YVR) - 47 min drive
  • Sechelt, BC (YHS-Sunshine Coast Regional) - 119 min drive
  • Vancouver Rocky Mountaineer Station - 14 min drive
  • Port Moody Station - 24 min drive
  • Pacific Central Station - 25 min drive
  • Ski shuttle (surcharge)

About this property

Lonsdale Quay Hotel

3.5-star hotel in the heart of Lower Lonsdale, rejuvenated in 2018
You can look forward to a grocery/convenience store, a shopping mall on site, and a playground at Lonsdale Quay Hotel. Hit the slopes at this hotel featuring a ski shuttle. The onsite restaurant, Waterfront Bar and Grill, features ocean views. Enjoy the gym, as well as activities like rowing/canoeing. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Other perks include:
  • Continental breakfast (surcharge), self parking (surcharge), and concierge services
  • A banquet hall, a 24-hour front desk, and an elevator
  • A gift shop, luggage storage, and multilingual staff
  • Guest reviews give good marks for the central location
Room features
All guestrooms at Lonsdale Quay Hotel include thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and free bottled water. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and cribs/infant beds (surcharge)
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 37-inch flat-screen TVs with cable channels
  • LED light bulbs, mini fridges, and microwaves


Chinese (Mandarin), Czech, English, Farsi, Filipino, French, Hindi, Korean, Slovak, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 2 floors


  • Check-in time from 3 PM - 5:30 AM
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21


  • Pets allowed*
  • Service animals welcome


  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms


  • Covered onsite self parking (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking


  • Ski shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Snack bar/deli

Traveling with children

  • Playground
  • Grocery/convenience store

What to do

  • Canoeing
  • Shopping
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Ice skating nearby
  • Marina nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference center (1800 square feet of space)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • Built in 1986
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Fitness center
  • Shopping mall on site


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Low-height counter/sink
  • Well-lit path to entrance
  • Stair-free path to entrance


  • Chinese (Mandarin)
  • Czech
  • English
  • Farsi
  • Filipino
  • French
  • Hindi
  • Korean
  • Slovak
  • Turkish
  • Vietnamese


  • Ski shuttle (surcharge)
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Ski rental shops
  • Snowshoeing nearby

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave
  • Free bottled water


  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • LED light bulbs
  • Local maps

Special features


Waterfront Bar and Grill - Overlooking the ocean, this restaurant serves breakfast and lunch.

Fees & policies

Refundable deposits

  • Deposit: CAD 100 per accommodation, per stay

Optional extras

  • Breakfast costs between CAD 12 and CAD 12 per person (approximately)
  • Ski shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for CAD 25.0 per day
  • Rollaway beds are available for CAD 25.0 per night


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 35.00 per accommodation, per day


  • Covered self parking costs CAD 28.75 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Frequently asked questions

Does Lonsdale Quay Hotel offer free cancellation for a full refund?
Yes, Lonsdale Quay Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Lonsdale Quay Hotel?
As of 29 Sept 2022, prices found for a 1-night stay for 2 adults at Lonsdale Quay Hotel on 10 Oct 2022 start from CA $163, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Lonsdale Quay Hotel?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Lonsdale Quay Hotel?
Yes, pets are welcome. There's a charge of CAD 35.00 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at Lonsdale Quay Hotel?
Yes. Self parking costs CAD 28.75 per night.
What are the check-in and check-out times at Lonsdale Quay Hotel?
You can check in from 3 PM - 5:30 AM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Lonsdale Quay Hotel?
No, this hotel doesn't have a casino, but Great Canadian Casino at the Holiday Inn (15-min drive) and Starlight Casino (25-min drive) are both nearby.
What is there to do at Lonsdale Quay Hotel and nearby?
Have fun during the warmer months with activities such as rowing. Additional recreation nearby includes ecotours. Enjoy amenities like a fitness center and a picnic area.
Are there restaurants at or near Lonsdale Quay Hotel?
Yes, Waterfront Bar and Grill offers ocean views. Nearby restaurants include Lift Breakfast Bakery (3-min walk), Green Leaf Brewery (4-min walk), and Sushi Bella (5-min walk).
What's the area around Lonsdale Quay Hotel like?
Lonsdale Quay Hotel is located on the boardwalk in Lower Lonsdale, a short 1-minute walk from Lonsdale Quay Market and 4 minutes' walk from Lonsdale Quay Seabus Terminal. Travelers say the area is central and ideal for skiing.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Check the parking before booking.
Hotel is undergoing major renovations. No in-house restaurant or bar. Terrible situation for parking and extremely expensive.
Doug, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Pasquale, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Jane, 1-night trip
Verified Hotels.com guest review

6/10 Good

Needs some updating.
The hotel rooms were clean and the beds comfortable. However, the bathrooms looked to be decades old. The toilets were from the 80’s (very low), so ask for a handicap room if you have any trouble getting up from a low seat. Our sink had a crack in the porcelain that had been sealed at least a couple of times. If you have the option, I wouldn’t include breakfast in the reservation. They are undergoing renovation to the restaurant and the breakfast isn’t worth much. The eggs are overcooked and barely warm, there was cold cuts and cheese, no bacon, sausage or potatoes. Thank goodness for a toaster to heat the bread and bagels and decent regular coffee. The staff said the cappuccino machine was broken. There are 2 coffee shops just outside of the hotel and I’m sure it wouldn’t cost $20 for a basic hot breakfast. At least the staff was nice and very pleasant.
Candice, 6-night family trip
Verified Hotels.com guest review

4/10 Fair

Construction 7 days per week
There's a reason for the cost of this hotel being less than nearby hotels - never ending construction without any warning. They don't mention this when you're booking the room, but once you check-in, you'll see a note on the desk stating that there will be construction, or painting, or something for the next 2 days, starting at 8:30am. On Friday afternoon, they'll slide a new note under your door, stating that there will be more construction happening all weekend, starting at 7:30am. It never ends. "Free breakfast" is now a crappy buffet. Don't ask for a coffee and a plate of eggs to take to your room - you must eat there. Had to seat myself, serve myself, grab my own cutlery, ask for coffee, ask for cream, and ask for the bill. The only time there was a server was at first, telling me I can't take anything to my room, and when I had to ask for the bill. Oh, and another $27/day for parking. If you want cheap - fine. If you want a vacation where you can sleep past 7:30 - no.
Mike, 4-night trip
Verified Hotels.com guest review

6/10 Good

Ok, pricey for what you got.
Average hotel, nothing special. Sort of interesting location on the waterfront but expensive for what you got. $29 to park in an unsecured lot. Location was convenient to seabus.
Jason, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Quality in flux
There were a couple of issues…major construction with hammering and powered tools going off before 8:00 am on week days. The construction made it hard to find hotel. It appeared that the front desk was over staffed with four people at a time visiting with each other and housekeeping understaffed. One day our room wasn’t cleaned by 5:00 pm when we returned.
Patricia, 5-night trip
Verified Hotels.com guest review

6/10 Good

Sandra, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vancouver hotel
Once we found this hotel it was quite nice. It was clean and comfortable. Parking was underground and since we have a handicapped tag it was easy. Otherwise would have been difficult until the shops closed at 5:00. This hotel is in a shopping mall and is hard to find.
H T, 3-night trip
Verified Hotels.com guest review

8/10 Very good

A great option just outside downtown Vancouver
We stayed at the Lonsdale Quay Hotel for a couple's one-night getaway. The location is great: very close to Burrard Inlet and Vancouver Harbour, with views of the city from the balcony. It is steps away from the SeaBus to Vancouver, which makes it an excellent place from which to access the city. Do yourself a favour and try to avoid having to drive to the hotel and rely on public transit instead. The SeaBus is a pleasant and enjoyable way to get back and forth to downtown. The room was a bit small and basic but the bed was comfortable. We had a rate that included the breakfast buffet, which was really good. It was a little difficult to find the entrance at first. Be aware that the hotel is situated above the public market and you just need to take an elevator at the north end to access it. At present there's a good deal of work going on to refurbish the market. It didn't really bother us, but it might affect some people. Access to the market is really easy and there are some great shops to see there.
Paul, 1-night trip
Verified Hotels.com guest review