NH Ciudad de Santiago

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1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Overview of NH Ciudad de Santiago

VIP Access

NH Ciudad de Santiago

4.5-star property
Luxury hotel in Providencia with restaurant and bar/lounge

8.2/10 Very good

669 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
The price is CA $134
Price available on 11/07/2022
Map
Avda. Condell, 40, Santiago, Region Metropolitana, 11100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • 24-hour room service
  • 24-hour business center
  • Conference center
  • Business center
  • 5 meeting rooms
  • Airport shuttle
  • Area shuttle
  • Shopping center shuttle
For families
  • Free cribs/infant beds
  • Private bathroom
  • Separate bedroom
  • Television
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Providencia

Getting around

  • Santiago Intl. Airport (SCL) - 17 min drive
  • Santiago Central Station - 19 min drive
  • Salvador Station - 5 min walk
  • Baquedano Station - 10 min walk
  • Bustamante Park Station - 14 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

About this property

NH Ciudad de Santiago

4.5-star luxury hotel in the heart of Providencia
Consider a stay at NH Ciudad de Santiago and take advantage of a roundtrip airport shuttle, dry cleaning/laundry services, and a bar. In addition to a gym and a 24-hour business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), an area shuttle, and an area shuttle
  • Concierge services, 5 meeting rooms, and a banquet hall
  • Luggage storage, a TV in the lobby, and wedding services
  • Guest reviews give top marks for the breakfast and location
Room features
All 122 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning. Guests reviews give good marks for the spacious rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 42-inch LED TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 14 floors

Arriving/Leaving

  • Check-in time from 3 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 55 lbs)*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No onsite parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle within 100 km*
  • Shopping center shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Working away

  • 24-hour business center
  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Umbrellas

Facilities

  • 1 building/tower
  • Television in common areas
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Elevator
  • In-room accessibility

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

Optional extras

  • Breakfast costs between USD 15 and USD 36 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 42 per vehicle (one-way)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • Rollaway beds are available for USD 40.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per stay

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Also known as

Nh Ciudad Santiago
Nh Ciudad Santiago Hotel
Nh Ciudad De Santiago Hotel Santiago
Nh Hotel Santiago
Nh Hotels Santiago
NH Ciudad de Santiago Hotel
NH Ciudad de Santiago Santiago
NH Ciudad de Santiago Hotel Santiago

Frequently asked questions

Does NH Ciudad de Santiago offer free cancellation for a full refund?
Yes, NH Ciudad de Santiago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at NH Ciudad de Santiago?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at NH Ciudad de Santiago on 25 Oct 2022 start from CA $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at NH Ciudad de Santiago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at NH Ciudad de Santiago?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 55 lbs per pet. There's a charge of USD 20 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at NH Ciudad de Santiago?
Sorry, there's no onsite parking at NH Ciudad de Santiago.
Is airport shuttle service offered by NH Ciudad de Santiago?
Yes, an airport shuttle is available. The charge is USD 42 per vehicle one-way.
What are the check-in and check-out times at NH Ciudad de Santiago?
You can check in from 3 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at NH Ciudad de Santiago and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near NH Ciudad de Santiago?
Yes, there's an onsite restaurant. Nearby restaurants include Alto Peru (6-min walk), Parrilladas La Uruguaya (6-min walk), and El Templo del Inka (6-min walk).
What's the area around NH Ciudad de Santiago like?
NH Ciudad de Santiago is in Providencia, a short 5-minute walk from Salvador Station and 6 minutes' walk from Clinica Santa Maria. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.2

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Good

Hotel is under renovation. Construction noise all day long . This detail wasn’t mentioned on the website at the moment of booking. The staff very helpful and professional. Central location with easy access to transportation. Looking forward to be back when renovations are completed.
Alberto, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was nice , kind and really good breakfast in morning.. I recommend
Carla, 1-night trip with friends
Verified Expedia guest review

8/10 Very good

No Frills Clean Hotel
It is a basic hotel, but clean and orderly. Staff will try to be helpful. It is currently under renovation. Location is awesome if you want to explore bellavista and barrio italia
Timothy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very friendly staff clean enviornment
John, 6-night trip
Verified Expedia guest review

8/10 Very good

Very Nice staff and clean place
ANA, 1-night family trip
Verified Expedia guest review

8/10 Very good

Likes: very large and nice room with large bathroom. Comfortable bed and pillow. Close to metro. Internet worked well. Two TVs. Courteous and helping personnel. Free late checkout (but note that that depends on availability). Dislikes: curtains looked soiled. Some rust in the bathtub glass. Air conditioning DID NOT work well (which is a very bad point in Santiago’s hot summer).
Luis, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Perfecto para mascotas. Desayuno riquisimo, muy buena ubicacion e instalaciones.
Dominique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mariana, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Property is really good and the Hotel and staff are very nice. The locación however due to the October 2019 problems is not so good as it was before. Now the area is called “ground zero”. You still see lots of destruction around the area with graffiti, metal sheet protection on doors and windows, etc
Tomas, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

great suites and good layout
Luis, 6-night trip
Verified Expedia guest review