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Cascades Mountain Resort

Photo gallery for Cascades Mountain Resort

Lobby
Indoor pool
Iron/ironing board, free cribs/infant beds, rollaway beds, free WiFi
Restaurant
Reception

Overview of Cascades Mountain Resort

Cascades Mountain Resort

2.0 star property
Hendersonville ski hotel with indoor pool and restaurant

131 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Pet-friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
201 Sugarloaf Road, Hendersonville, NC, 28792
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Fitness center
  • Room service
  • 24-hour business center
  • Business center
  • 4 meeting rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Chimney Rock State Park - 24 min drive
  • Sierra Nevada Brewing Company - 17 min drive
  • Biltmore Park Town Square - 16 min drive

Getting around

  • Asheville Regional Airport (AVL) - 12 min drive

Restaurants

  • Chick-Fil-A - 16 min walk
  • McDonald's - 3 min drive
  • Cook Out - 15 min walk
  • Starbucks - 2 min drive
  • Taco Bell - 3 min drive
Map

About this property

Cascades Mountain Resort

Featuring downhill skiing, Cascades Mountain Resort is a great choice for your ski vacation in Hendersonville. After visiting the fitness center for a workout, guests who aren't on the slopes can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include an indoor pool, a terrace, and a garden.

At a glance

Hotel size

  • 149 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Internet

  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite RV/bus/truck parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service

What to do

  • Horse riding/rentals
  • Shopping
  • Pool table
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Conference space (2275 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room

Accessibility

  • Elevator

Ski

  • Downhill skiing

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Hair dryer

Stay connected

  • Free weekday newspapers
  • Free WiFi and wired Internet
  • Free international and long-distance calls

Food and drink

  • Refrigerator (on request)
  • Microwave (on request)

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10.00 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards.

Also known as

Quality Hendersonville
Quality Inn Hendersonville
Quality Inn Suites
Cascades Mountain Resort Hotel
Cascades Mountain Resort Hendersonville
Cascades Mountain Resort Hotel Hendersonville
Cascades Mountain Resort Ascend Hotel Collection

Frequently asked questions

Is there a pool at Cascades Mountain Resort?
Yes, there's an indoor pool.
What is there to do at Cascades Mountain Resort and nearby?
Have fun with onsite winter activities like downhill skiing. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and an arcade. Cascades Mountain Resort also has a picnic area and a garden.
Are there restaurants at or near Cascades Mountain Resort?
Yes, there's an onsite restaurant.

Reviews

5.0

5.1/10

Cleanliness

6.1/10

Staff & service

4.5/10

Property conditions & facilities

Reviews

8/10 Very good

Great pool
I am aware this hotel is under newer ownership and that improvements are underway. Staff was very helpful and pool was awesome. The indoor pool was our primary reason for choosing this hotel.
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

4/10 Fair

only if necessary
We booked this at the last minute as other hotels in the area were booked or above our price range. There was a horrible wait at the reception desk--it appeared there was only one counter agent and she had to leave for a while to help another customer. We were able to book a room via hotels.com faster than the agent could help us but then still had to wait on her return and helping of others. The lobby looked at one time to be very nice, but the hot tub had been removed, the putt area was shabby and ripped carpets in the hallways.
Verified Hotels.com guest review

2/10 Poor

Bad hotel
Room were not clean. they had a bad smell. Staff did not do a good job. we had to change rooms after one night because they put us in the wrong room. The breakfast was a joke. This hotel needed to be totally restored.
Verified Expedia guest review

4/10 Fair

Where's the "Quality"?
As a disabled person, I was appalled when told there was no elevator to get to my 2nd floor room. Isn't there a law against this? Then I had only 1 bar of soap to use in the shower AND on my face at the sink - yuck! The shampoo packets were impossible to open unless you happened to have scissors with you; I didn't. The bed was the only plus. Comfortable and cozy, but the room itself was in serious need of an upgrade. Torn couch and worn carpet with stains. I will not stay at a "Quality" Inn again. I had much nicer rooms at other hotels on my 4-day trip and they were all $30 less a night!
Verified Expedia guest review

4/10 Fair

a place to stay after driving 12hrs!
overall the place was just ok, staff wasnt very friendly, when checking out the clerk just looked at me when I got to the counter. I had to tell him I was checking out, nothing from him except a thank you when handing me my receipt. He made me feel like I had interrupted something! The carpeting in our room has many stains which made us feel like we shouldnt walk around barefoot! The lock on the door didnt seem very secure! Cant believe someone didnt notice that & have it repaired.
Verified Expedia guest review

2/10 Poor

Skip this place.
This place may have been nice in it's day, but that day has long since past. One of the buildings is closed with no trespassing signs. The first room they assigned us, we couldn't get the door unlocked. After trying to get the keys redone and still not able to get in, we changed rooms. We got one in back unfortuneatly near the ashtray where people were hanging out at midnight and we could hear every word anyone said, even above the noisy A/C. Floors were dirty, beds old and worn out. We left after one night even though we had paid for three. We got refunded, but not from the hotel. We would have left anyhow.
Verified Hotels.com guest review

2/10 Poor

Very run down! Newer hotels on the same street!!
I thought all of the reviews were of people expecting too much for a low priced hotel. Believe the reviews!!! The only thing decent in this hotel is the pool. There were bugs in the muffin container in the breakfast area, bugs in the lobby, our shower barely worked, room smelled if mildew, carpet very dirty and stained. I wore flip flops the entire two days. My boyfriend did not want to return at night when we got back from my cousins wedding. He said the place depressed him. My advice, spend 10 dollars more and stay down the street at a newer hotel. This place is a dump!!!
Verified Expedia guest review

2/10 Poor

Needs to be Check by the Health Department
One of the worst Quality Inns I have ever seen or stayed at. The grounds and building it self appear to be on their last legs. Not kept very well at all. As I approached I wasn't even sure the hotel was still in use. After checking in I was told I was in an upstairs outside entry room. Upon entry to the room I was totally disappointed to find that all the furniture appeared to be "Goodwill" throw away's. The table in the room was barely standing and the two chairs in the room needed reupholstering and a new finish. The carpets appeared dirty and stained. In the tub/toilet area there was rust on the wall from the towel bar and an old light fixture. The grout in the shower had mold and if you lifted the bath mat there was, what appeared to be, fungus growing. The shower head was dirty. Other than that the bed was comfortable!!!! One of the worst hotel rooms, especially for a Quality Inn, that I have ever stayed at. I didn't file a complaint or move out because I was there for only one night and according to Hotels.com, that was the only room available, for the price, in the area.
Verified Hotels.com guest review

4/10 Fair

Verified Hotels.com guest review