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All properties in Victoria, British Columbia, Canada
1 room, 2 adults

Capital CityCenter Hotel, Victoria

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Microwave
  • Refrigerator
1961 Douglas St, Victoria, BC, V8T4K7, Canada

3-star hotel with restaurant, near Save-On-Foods Memorial Centre
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Microwave
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Value for money property is a great choice. Area is on the fringe of rough although…Aug. 6, 2020
  • it was very quiet at the hotel. Staff friendly. Very close to everything I needed.Mar. 22, 2020

Capital CityCenter Hotel, Victoria

  • Standard Room, 1 King Bed, Refrigerator & Microwave
  • Standard Double Room, 2 Double Beds
  • Standard Room, 1 King Bed, Kitchenette
  • Standard Double Room, 2 Double Beds, Kitchenette
  • Deluxe Suite, 1 Bedroom, Kitchenette
  • Deluxe Studio Suite, Courtyard View, Courtyard Area
  • Standard Room, 1 Queen Bed, Refrigerator & Microwave

What’s around Capital CityCenter Hotel, Victoria

Landmarks

  • In Downtown Victoria
  • Victoria Harbour - 22 min walk
  • Victoria Clipper Ferry Terminal - 23 min walk
  • Save-On-Foods Memorial Centre - 4 min walk
  • Victoria Conference Centre - 15 min walk
  • Royal BC Museum - 18 min walk
  • Victoria Fisherman's Wharf - 31 min walk
  • Government Street - 2 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 24 min drive
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 2 min drive
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 179 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 160 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 122 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 19

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only *

  • 1 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free nearby parking

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Year Built - 1961
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Filipino
  • French
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Special features

Dining

Scallywags Eatery - This poolside restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Splash Lounge - This poolside cocktail bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Recreation

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Capital CityCenter Hotel, Victoria’s small print

Also known as

  • Capital CityCenter
  • Capital CityCenter Hotel
  • Capital CityCenter Hotel Victoria
  • Capital CityCenter Victoria
  • Capital CityCenter Hotel Hotel
  • Capital CityCenter Hotel Victoria
  • Capital CityCenter Hotel Hotel Victoria

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • The seasonal pool is open from May to September.
  • Guests can rest easy knowing there's a smoke detector on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for lunch and dinner.

    The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Deposit: CAD 200.00 per stay

    Pet deposit: CAD 100.00 per stay

    Optional extras

    Rollaway beds are available for CAD 15.00 per day

    Breakfast costs between CAD 6 and CAD 15 for adults, and CAD 6 and CAD 15 for children (approximately)

    Pets are allowed for an extra charge of CAD 15 per pet, per day

    Service animals exempt from fees

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Capital CityCenter Hotel, Victoria

    • Does Capital CityCenter Hotel offer free cancellation for a full refund?
      Yes, Capital CityCenter Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Capital CityCenter Hotel?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is there a pool at Capital CityCenter Hotel?
      Yes, there's a seasonal outdoor pool.
    • Are pets allowed at Capital CityCenter Hotel?
      Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 15 per pet, per day, and there's also a deposit of CAD 100.00 per stay. Service animals are exempt from fees.
    • What are the check-in and check-out times at Capital CityCenter Hotel?
      You can check in from 3 PM to midnight. Check-out time is 11 AM.
    • Are there restaurants at or near Capital CityCenter Hotel?
      Yes, there's an onsite restaurant that serves American cuisine. Nearby restaurants include Brasserie L'ecole (6-min walk), Jam Cafe (6-min walk), and John's Place (6-min walk).
    • Is airport shuttle service offered by Capital CityCenter Hotel?
      Yes, an airport shuttle is available.

    Recent reviews

    Very Good 8.0 From 990 reviews

    Exceptional 10.0
    Great experience
    Upgraded our room and had amazing service. Will definitely return and reccomend this hotel.
    Shane, ca1 night trip
    Good 6.0
    Nice staff, clean rooms, but paper-thin walls
    Nice staff. Centrally located with clean rooms. The shower temperature was not well regulated (from scalding to cold) at 6 am. The walls were paper thin! Our neighbour was chatting in a moderate tone until 2 am, and we could hear their entire conversation (while trying to sleep). Not sure I will stay again if I have a work engagement in the morning.
    ca1 night business trip
    Exceptional 10.0
    Highly recommend!
    Comfy bed!! Nice staff, quiet rooms!
    Victoria, ca1 night trip with friends
    Exceptional 10.0
    Nice stay
    Very nice and affordable! Best omette ever at the onsite restaurant
    Taona, ca2 night business trip
    Very Good 8.0
    Nice room but uncomfortable bed
    We like the room for the space but unfortunately the bed was super uncomfortable which is unusual for this hotel given it was one of their best rooms.
    Cynthia, ca2 night business trip
    Fair 4.0
    Not a good time this time
    Was in cor a surgwry from out of town and needed a room that was easily accessible. It was a great room but my family and I wanted a tub as opposed to a wheelchair shower (which was lovely to be sure). Was however moved to a room that had a dirty, very yellow tub in it. There was very poor access to outlets, and when I moved the bedside table a little to get to one, there was a used tampon applicator and other disgusting items there. Worse was that it was so far from the elevator or exit that O could.not get out. I got faint and had to be assisted back. There was no wheelchair or even a luggage trolly so had to be pulled back on trash bags. Luckily they were at least clean. This led to having to stay another night as I could not .ake it out the door. I loved my previous stays but don't see myself doing it again, though some of your staff are very good.
    kate, ca2 night family trip
    Very Good 8.0
    Nice place to stay
    Clean and comfortable we have stayed before friendly staff
    Michael, ca1 night business trip
    Very Good 8.0
    We found the hotel clean and the location for the Save On Foods Memorial was around the corner so it was easy to walk there.
    Carla, ca1 night family trip
    Exceptional 10.0
    Stayed many times.
    I’ve stayed there many times and have not been disappointed. Great value, Comfortable bed, quiet and the shower has good pressure.
    Peter, ca2 night business trip
    Very Good 8.0
    Grear location. Clean and well maintained.
    ca3 night trip

    Capital CityCenter Hotel, Victoria

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