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Capital CityCenter Hotel

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Standard Room, 1 King Bed, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, blackout drapes
Outdoor pool, pool umbrellas
Standard Room, 1 King Bed, Refrigerator & Microwave | Premium bedding, pillowtop beds, desk, blackout drapes
Standard Double Room, 2 Double Beds | Premium bedding, pillowtop beds, desk, blackout drapes
Premium bedding, pillowtop beds, desk, blackout drapes

Overview of Capital CityCenter Hotel

Capital CityCenter Hotel

3.0 star property
3-star hotel with outdoor pool, near Victoria Harbour

8.0/10 Very good

1,000 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
1961 Douglas St, Victoria, BC, V8T4K7
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Garden

Room options

About this area

What's nearby

  • In Downtown Victoria
  • Victoria Harbour - 21 min walk
  • Victoria Clipper Ferry Terminal - 25 min walk
  • Government Street - 1 min drive
  • University of Victoria - 13 min drive
  • Butchart Gardens - 27 min drive

Getting around

  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 5 min drive
  • Victoria Intl. Airport (YYJ) - 28 min drive
  • Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 112 min drive
  • Friday Harbor, WA (FRD) - 119 min drive
  • Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 123 min drive
  • Roche Harbor, WA (RCE) - 131 min drive
  • Port Angeles, WA (CLM-William R. Fairchild Intl.) - 161 min drive
  • Lopez Island, WA (LPS) - 20 miles/32.1 km
  • Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.1 miles/33.9 km
  • Airport shuttle (surcharge)

Restaurants

  • Brasserie L'ecole - 5 min walk
  • Jam Cafe - 5 min walk
  • QV Cafe & Bakery - 5 min walk
  • Shizen Sushi - 5 min walk
  • The Mint - 5 min walk
Map

About this property

Capital CityCenter Hotel

Capital CityCenter Hotel is just 0.8 mi (1.2 km) from the airport and offers a shuttle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Scallywags Eatery, which serves American cuisine and is open for breakfast, lunch, and dinner. A poolside bar and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the local sightseeing and comfortable guestrooms.

Languages

English, Filipino, French, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 94 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 19
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only*

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Free offsite parking nearby

Transfers

  • Airport shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Pool umbrellas

Facilities

  • Built in 1961
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking

Languages

  • English
  • Filipino
  • French
  • German

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Dining

Scallywags Eatery - This poolside restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Splash Lounge - This poolside cocktail bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CAD 200.00 per stay

Optional extras

  • Breakfast costs between CAD 6 and CAD 15 for adults, and CAD 6 and CAD 15 for children (approximately)
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CAD 15.00 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: CAD 100.00 per stay
  • Pets are allowed for an extra charge of CAD 15 per pet, per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for lunch and dinner.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Capital CityCenter
Capital CityCenter Hotel
Capital CityCenter Hotel Victoria
Capital CityCenter Victoria
Capital CityCenter Hotel Hotel
Capital CityCenter Hotel Victoria
Capital CityCenter Hotel Hotel Victoria

Frequently asked questions

Does Capital CityCenter Hotel offer free cancellation for a full refund?
Yes, Capital CityCenter Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Capital CityCenter Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Capital CityCenter Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Capital CityCenter Hotel?
Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 50 lbs per pet. There's a charge of CAD 15 per pet, per day, and there's also a deposit of CAD 100.00 per stay. Service animals are exempt from fees.
Is parking offered on site at Capital CityCenter Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Capital CityCenter Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Capital CityCenter Hotel?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Capital CityCenter Hotel and nearby?
Have fun with activities like cycling, hiking, and kayaking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a garden.
Are there restaurants at or near Capital CityCenter Hotel?
Yes, Scallywags Eatery offers alfresco dining, American cuisine, and pool views. Nearby restaurants include Brasserie L'ecole (5-min walk), Jam Cafe (5-min walk), and QV Cafe & Bakery (5-min walk).
What's the area around Capital CityCenter Hotel like?
Capital CityCenter Hotel is in Downtown Victoria, a short 2-minute walk from Government Street and 4 minutes' walk from Save-On-Foods Memorial Centre.

Overall score and ratings

8.0

Very good

How we verify reviews
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
More information

8.3/10

Cleanliness

8.5/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8/10 Very good

Good value for money
Value for money property is a great choice. Area is on the fringe of rough although walkable to harbour and Chinatown.
Edward, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

it was very quiet at the hotel. Staff friendly. Very close to everything I needed.
7-night family trip
Verified Expedia guest review

8/10 Very good

good stay with a parking spot ! Also closer to many attractions in victoria !
1-night trip
Verified Expedia guest review

6/10 Good

Room was a bit smoky and the overall condition of things was pretty run down.
1-night business trip
Verified Expedia guest review

10/10 Exceptional

Very clean, quiet and spacious room. The bed was clean and comfy
kc, 1-night romance trip
Verified Expedia guest review

6/10 Good

I had issues with my door and was in a rush to go to event and my door wouldnt lock. So i asked and was told to leave it until maintenance came. I refused so i was moved room but didnt feel like the staff cared
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

BARBARA, 3-night trip
Verified Hotels.com guest review

6/10 Good

Excellwnt value for location. Batheoom has a batural flow vent which means,cold outsode, cold inside bsthroom. Very very very good value for Vicotora
1-night family trip
Verified Expedia guest review

10/10 Exceptional

Good value for money and excellent location.clise to downtown and events at the Save On Foods Centre.
3-night family trip
Verified Expedia guest review