oOstel Smart Hostel - Tulum Pueblo

Photo gallery for oOstel Smart Hostel - Tulum Pueblo

Primary image
Indoor pool, 2 outdoor pools
Indoor pool, 2 outdoor pools
Indoor pool, 2 outdoor pools
Design Room | Hypo-allergenic bedding, memory foam beds, free WiFi

Overview of oOstel Smart Hostel - Tulum Pueblo

oOstel Smart Hostel - Tulum Pueblo

3-star property
Adults-only hostel in Tulum City Center with 2 outdoor pools and indoor pool

7.8/10 Good

71 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bar
  • Restaurant
The price is CA $57
Price available on 10/05/2022
Map
Calle Polar Pte. 18 A, Tulum, QROO, 77760
Main amenities
  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • 2 outdoor pools and indoor pool
  • Breakfast available
  • Pool bar
  • Coffee shop/cafe
  • Terrace
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Snack bar/deli
  • Water dispenser
Feel at home
  • Garden
  • Terrace
  • 2 outdoor pools
  • Indoor swimming pools
  • Snack bar/deli
  • Free toiletries

Choose dates to view prices

About this area

What's nearby

  • In Tulum City Center
  • Tulum National Park - 8 min drive
  • Gran Cenote - 9 min drive
  • Playa Paraiso - 16 min drive
  • Tulum Beach - 15 min drive
  • Tulum Mayan Ruins - 31 min drive
  • Sian Ka'an Biosphere Reserve - 31 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 105 min drive

About this property

oOstel Smart Hostel - Tulum Pueblo

3-star hostel in the heart of Tulum City Center
A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at oOstel Smart Hostel - Tulum Pueblo. In addition to a garden and an outdoor entertainment area, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and an indoor pool
  • Full breakfast (surcharge), tour/ticket assistance, and outdoor furniture
  • Multilingual staff, concierge services, and coffee/tea in the lobby
  • Smoke-free premises, a TV in the lobby, and a water dispenser
Room features
All guestrooms at oOstel Smart Hostel - Tulum Pueblo boast comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Hypo-allergenic bedding and memory foam beds
  • Rainfall showers, free toiletries, and hair dryers
  • Housekeeping and electrical adapters/chargers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 55 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:00 AM - 11:00 PM
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 21
  • Minimum check-in age is 21

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Street parking available

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli
  • Water dispenser

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff

Facilities

  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • 2 outdoor pools
  • An indoor pool

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Memory foam mattress

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Free WiFi
  • Electrical adapters/chargers

More

  • Housekeeping (on request)
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Deposit is payable by wire transfer and is due within 24 hours of booking the reservation

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.43 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of USD 8 per person (approximately)
  • Late check-out can be arranged for an extra charge of USD 10 (subject to availability)
  • Housekeeping is available for an additional fee
  • Bed sheets are available for an extra charge of USD 2 per person, per stay (or guests may bring their own)
  • Towels are available for an extra charge of USD 2 per person, per stay (or guests may bring their own)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Pool, spa, & gym (if applicable)

  • Pool access available from 8:30 AM to 10:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Also known as

Oostel Smart Hostel Adults Only
oOstel Smart Hostel - Tulum Pueblo Tulum

Frequently asked questions

Does oOstel Smart Hostel - Tulum Pueblo offer free cancellation for a full refund?
Yes, oOstel Smart Hostel - Tulum Pueblo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at oOstel Smart Hostel - Tulum Pueblo?
As of 4 Oct 2022, prices found for a 1-night stay for 2 adults at oOstel Smart Hostel - Tulum Pueblo on 4 Nov 2022 start from CA $56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at oOstel Smart Hostel - Tulum Pueblo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at oOstel Smart Hostel - Tulum Pueblo?
Yes, there are 2 outdoor pools and an indoor pool. Guests have pool access from 8:30 AM to 10:00 PM.
Are pets allowed at oOstel Smart Hostel - Tulum Pueblo?
Sorry, pets aren't allowed.
Is parking offered on site at oOstel Smart Hostel - Tulum Pueblo?
No, unfortunately, but there's street parking available.
What are the check-in and check-out times at oOstel Smart Hostel - Tulum Pueblo?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge of USD 10 (subject to availability). Contactless check-out is available.
What is there to do at oOstel Smart Hostel - Tulum Pueblo and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes spelunking and ecotours. Enjoy a swim in one of the 2 outdoor swimming pools or use the hostel's other amenities, which include an indoor pool and a picnic area. OOstel Smart Hostel - Tulum Pueblo also has a garden.
Are there restaurants at or near oOstel Smart Hostel - Tulum Pueblo?
Yes, there's an onsite restaurant. The dining venue will be unavailable from July 1 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Antojitos la Chiapaneca (3-min walk), El Tacoqueto (4-min walk), and Babel Cafe (4-min walk).
What's the area around oOstel Smart Hostel - Tulum Pueblo like?
OOstel Smart Hostel - Tulum Pueblo is in Tulum City Center, a short 4-minute walk from Dos Aguas Park.

Overall score and ratings

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.7/10

Amenities

8.3/10

Property conditions & facilities

8.1/10

Eco-friendliness

10/10 Exceptional

Mohamed, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great location. Nice place
Ernixh, 2-night trip with friends
Verified Expedia guest review

6/10 Good

The hostel had good vibes and met cool folk while staying here and i liked the sleeping arrangements. The staff seemed like they thought they were too cool for smiling or greeting you poperly
Sam, 1-night trip
Verified Hotels.com guest review

6/10 Good

Sam, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great experience. I ended up adding another night as I couldn’t get enough of this place. It was very welcoming and a friendly area. The staff was great and the receptionist, Mariana, was such a sweetheart. She helped me out so much to get around Tulum. I am very grateful to have booked this hostel. I don’t think I could have picked a better place. This was my first time traveling alone and luckily there was no moment where I felt lonely. One thing to consider before coming here though, is to bring your own locker lock. Other than that everything else is spotted on. Great experience, definitely coming back again!
Virginia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Loved the atmosphere of this place! Felt very safe and had fun pools, rooftop hangouts, and events throughout the week! A godsend when our other reservation fell through. Thanks to everyone at oOstel!
Eva, 5-night trip with friends
Verified Expedia guest review

8/10 Very good

Nice place to stay in Tulum
Its a really nice, clean and well designed place. Rooms and acomodation does fits the price and it is even better than expectes. I recomend private rooms with shared bath and showers. There are some day parties, at least during my stay so that is a plus!
Josue, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

This was a great place to stay in central Tulum. Right next door to ADO station and central to alot of amenities. The private pods were quirky but very comfortable bed. Only downside is there were some little fixes needed here and there. Like the lid of one of our boxes not being attached to the hinge, the shower heads needing a tighten/replacement. Simple stuff that would put it right back up to 5 stars. Pools and open spaces are fantastic (the current photos of this ground level space aren't up to date, it looks alot better now) and the rooftop is pretty fantastic (uninterrupted views of Tulum and great spot for sunrise if you don't get to the beach on time). Highly recommend checking this spot out if you are coming to Tulum. Again small fixes, but not enough to put you off staying here.
Benjamin, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Mehmet, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff was beyond accommodating and so friendly! For the price you pay, this is awesome! Would stay here again. Breakfast was “free” but the kitchen was always closed for breakfast. Other than that great place :)
Liliana, 2-night trip with friends
Verified Expedia guest review