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Shilo Inn Suites Hotel - Bend, Bend

Riverfront hotel in Boyd Acres with outdoor pool and indoor pool

  • Free WiFi and free parking
From
$145 CAD

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  • Lobby Sitting Area
  • Lobby Sitting Area
  • Pool
  • Outdoor Pool
  • Lobby Sitting Area
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1 / 32Lobby Sitting Area
3105 O.B. Riley Road, Bend, 97701, OR, United States of America
6.8.Good.
  • Super nice and friendly staff and so quiet and clean.

    Jun. 13, 2020

  • This is a standard place to just be able to lay your head down. The rooms were very quiet…

    Nov. 8, 2019

See all 1,084 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • gap period enforced between guest stays48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Convenient
Dining options

The following facilities or services will be unavailable from July 1 2021 to April 30 2023 (dates subject to change):
  • Dining venue(s)
    • Free parking
    • Free WiFi
    • Pet-friendly
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 151 smoke-free guestrooms
    • Housekeeping (on request)
    • Indoor pool and outdoor pool
    • Fitness center
    • Conference center
    • 24-hour front desk

    For families

    • Rollaway/extra beds (surcharge)
    • Microwave
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Garden

    What’s around

    • In Boyd Acres
    • Bend River Promenade - 1 min walk
    • Deschutes River - 5 min walk
    • Sun Mountain Fun Center - 6 min walk
    • Blockbuster - 22 min walk
    • River's Edge Golf Course - 23 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed, River View
    • Executive Suite, 1 Queen Bed, Kitchenette, Courtyard View
    • Room, 2 Queen Beds, Courtyard Area
    • Deluxe Room, 2 Queen Beds, River View
    • Deluxe Suite, 1 King Bed, Jetted Tub, River View
    • Deluxe Room, 1 King Bed, River View
    • Deluxe Room, 2 Queen Beds, River View
    • Suite, 1 King Bed
    • Executive Room, 1 King Bed, Kitchenette, River View
    • Deluxe Room, 1 King Bed, Jetted Tub, River View
    • Executive Room, 2 Queen Beds, Kitchenette, River View
    • Executive Room, 1 Queen Bed, River View

    What’s around

    Landmarks

    • In Boyd Acres
    • Bend River Promenade - 1 min walk
    • Deschutes River - 5 min walk
    • Sun Mountain Fun Center - 6 min walk
    • Blockbuster - 22 min walk
    • River's Edge Golf Course - 23 min walk
    • Downtown Bend Business Association - 35 min walk
    • Tower Theater - 36 min walk
    • Des Chutes Historical Museum - 42 min walk
    • Pilot Butte State Park - 44 min walk
    • Drake Park - 45 min walk

    Getting around

    • Robert's Field Airport (RDM) - 20 min drive
    • Sunriver Station - 25 min drive
    map
    See on map
    3105 O.B. Riley Road, Bend, 97701, OR, United States of America

    At a glance

    Hotel size

    • This hotel has 151 rooms
    • This hotel is arranged over 3 floors

    Arriving/leaving

    • Check-in time 4 PM-1 AM
    • Check-out time is 11 AM

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed (dogs only)*
    • Specific rooms only, restrictions apply*
    • 2 per room

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See fees and policies for additional details or extra charges

    In the hotel

    Things to do

    • Fitness facilities
    • Steam room
    • Sauna
    • Golfing nearby
    • Hiking/biking trails nearby
    • Rafting nearby

    Working away

    • Number of meeting rooms - 1
    • Conference center

    Services

    • 24-hour front desk
    • Laundry facilities

    Facilities

    • Number of buildings/towers - 1
    • ATM/banking
    • Safe-deposit box at front desk
    • Garden

    Accessibility

    • Braille or raised signage
    • Accessible bathroom
    • In-room accessibility

    Languages Spoken

    • English

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Down comforter
    • Blackout drapes/curtains

    Freshen up

    • Private bathroom
    • Hair dryer

    Be entertained

    • Plasma TV
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Free local calls

    Food and drink

    • Microwave

    More

    • Connecting/adjoining rooms available
    • Access via exterior corridors

    Fees & policies

    Optional extras

    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for USD 25.0 per night

    PetsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Pets are allowed for an extra charge of USD 15 per accommodation, per night
    • Service animals exempt from fees
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

    Policies

    Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    This property does not have elevators.

    Guests can rest easy knowing there's a smoke detector on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards, debit cards and cash.

    Also known as

    • Bend Shilo Inn Suites
    • Shilo Inn Suites Hotel - Bend Hotel Bend
    • Shilo Inn Suites Bend
    • Shilo Inn Suites Hotel Bend
    • Bend Shilo Inn
    • Shilo Inn Bend
    • Shilo Inn Hotel Bend
    • Shilo Inn Suites Bend Bend
    • Shilo Inn Suites Hotel - Bend Bend
    • Shilo Inn Suites Hotel - Bend Hotel

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, Shilo Inn Suites Hotel - Bend does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's an indoor pool and an outdoor pool.
    • Yes, dogs are welcome, with a limit of 2 per room. There's a charge of USD 15 per accommodation, per night. Service animals are exempt from fees.
    • You can check in from 4 PM - 1 AM. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
    • Yes. Nearby restaurants include McKay’s Cottage restaurant (5-min walk), Dutch Bros. Coffee (7-min walk), and Cafe Sintra (2 mi).
    • Have fun with nearby activities like hiking and rafting, and practice your swing on the nearby golf course. Enjoy a swim in the indoor and outdoor pools after a day out and about. Shilo Inn Suites Hotel - Bend also has a sauna and a steam room, as well as a garden.
    6.8.Good.
    • 10.0.Exceptional

      Room is spacious with high ceiling, fire place, mini kitchen, and overlooking the river. The surrounding is beautiful and breakfast came with hot food, pancake machine, fruits, and more. I enjoyed my stay.

      Emily, 1 night trip with friends, Oct. 13, 2019

      Verified Expedia guest review

    • 4.0.Fair

      I liked the deck overlooking the river. Very tranquil. I didn't like that I wanted to watch a football game, but the sound on the broadcast wasn't working; only commercials; other channels were fine. The staff didn't know how to contact the cable provider in search of a solution.

      1 night family trip, Aug. 29, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      This was a great stay for our family of 40 we just wishes we had stayed another night! It was clean, had great pools and a good breakfast! We will be back!

      1 night family trip, Aug. 4, 2019

      Verified Expedia guest review

    • 4.0.Fair

      Needs remodel and updating

      The hotel location is nice. Right on the river. The room was not cleaned to expectations. Hair and dirt on bathroom floor. Carpet needs replaced. Too many stains throughout. The ceiling above entrance door water leak and part of it coming down. The heater! Air conditioning unit was leaking water on the carpet. The whirlpool tub for two worked great and was the best feature, along with the view of the River from the balcony. Says breakfast, but that it was not serving after I asked during check in.

      Mitch, 1 night trip, Jan. 8, 2022

      Verified Hotels.com guest review

    • 6.0.Good

      Severely Understaffed

      Price was good for the area and the indoor pool/jacuzzis were a nice respite from the snow. However, nobody cleaned the room, the front desk person who checked me in seemed super out of it, and there was no breakfast or food. I know that some things aren't available because of covid, but there has been almost 2yrs now to update webpages to not advertise things that are unavailable. It's not even a safety thing by now, restaurants have been back to indoor dining for a while now. If they are understaffed it probably means it's worse working there than being unemployed and instead of changing they just discontinue amenities

      Alaina, 2 night trip with friends, Dec. 31, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Motoman

      When I did my search my #1 thing was breakfast they had it canceled because of covid I understand but there are still hotels out there that do breakfast this hotel should not have been on my search results

      Vernon, 3 night family trip, Dec. 22, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Dirty carpets and beds.

      tina, 2 night family trip, Dec. 17, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Drafty Room

      Room was extremely drafty, which is not good, especially with a winter storm happening outside! The a/c heater unit was leaking cold air all around the dry-rotted foam seal, and the front door has only remnants of the bottom threshold seal. You can see daylight under the door! I had to use a room towel to help keep the cold air out. This is extremely poor room maintenance, and energy wasteful.

      Sean, 1 night trip, Dec. 10, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Decent

      Overall was good, we didn’t realize until late in the evening one of the beds was super uncomfortable. Felt like springs were broken. So we just stuck with it. Im sure they would have moved us, but the phone didn’t work so we just sucked it up. Not to most pleasant experience. But we would stay again.

      David, 1 night family trip, Nov. 28, 2021

      Verified Hotels.com guest review

    • 8.0.Very Good

      Ok for quick trip

      Good location and price. Needs updates and pool area needs cleaning.

      Thomas, 1 night family trip, Nov. 25, 2021

      Verified Hotels.com guest review

    See all 1,084 reviews