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Crown Columbia Hotel, BW Premier Collection

Photo gallery for Crown Columbia Hotel, BW Premier Collection

Exterior
Room amenity
Suite, Multiple Beds, Non Smoking | In-room safe, laptop workspace, iron/ironing board, free WiFi
In-room safe, laptop workspace, iron/ironing board, free WiFi
Suite, 1 King Bed, Non Smoking | In-room safe, laptop workspace, iron/ironing board, free WiFi

Overview of Crown Columbia Hotel, BW Premier Collection

Crown Columbia Hotel, BW Premier Collection

3.5 star property
Mountain Trail hotel with bar/lounge

9.4/10 Exceptional

67 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
1399 Bay Ave, Trail, BC, V1R 4A7

Room options

About this area

What's nearby

  • On the riverwalk
  • Red Mountain Resort - 20 min drive

Getting around

  • Trail, BC (YZZ-Trail Regional) - 11 min drive
  • Castlegar, BC (YCG) - 25 min drive

Restaurants

  • The Hot Spot Diner - 5 min walk
  • Foxy's Fine Food & Drinks - 10 min walk
  • Amore's - 10 min walk
  • Cafe Michael - 7 min drive
  • Aka Dake Sushi - 9 min drive

About this property

Crown Columbia Hotel, BW Premier Collection

Enjoy your visit to Trail with a stay at Crown Columbia Hotel, BW Premier Collection. Guests will have free perks like WiFi and self parking. Fellow travelers like the location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 27 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 44 lbs)*
  • Service animals welcome
  • Specific rooms only*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge

Working away

  • 2 meeting rooms

Services

  • 24-hour front desk

Facilities

  • Built in 1929

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible lounge

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Free long-distance and local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Deposit: CAD 300 per accommodation, per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 40 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Crown Columbia Hotel, BW Premier Collection Hotel
Crown Columbia Hotel, BW Premier Collection Trail
Crown Columbia Hotel, BW Premier Collection Hotel Trail

Frequently asked questions

Does Crown Columbia Hotel, BW Premier Collection offer free cancellation for a full refund?
Yes, Crown Columbia Hotel, BW Premier Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Crown Columbia Hotel, BW Premier Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Crown Columbia Hotel, BW Premier Collection?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 44 lbs per pet. There's a charge of CAD 40 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Crown Columbia Hotel, BW Premier Collection?
Yes, there's free self parking.
What are the check-in and check-out times at Crown Columbia Hotel, BW Premier Collection?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Express check-out and contactless check-in and check-out are available.
Are there restaurants at or near Crown Columbia Hotel, BW Premier Collection?
Yes. Nearby restaurants include The Hot Spot Diner (5-min walk), Foxy's Fine Food & Drinks (10-min walk), and Amore's (10-min walk).
What's the area around Crown Columbia Hotel, BW Premier Collection like?
Crown Columbia Hotel, BW Premier Collection is a short 1-minute walk from Columbia River and 3 minutes' walk from Trail Memorial Centre. Travelers say this hotel is in a good location.

Overall score and ratings

9.4

Exceptional

9.6/10

Cleanliness

9.5/10

Staff & service

8.3/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

8/10 Very good

Nelson, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel was modern and exceptionally clean. Our room had a small kitchen with more amenities than a typical hotel room, which is awesome with kids. The two king size beds that were very comfortable. The staff were friendly and efficient at check in and check out. The location was easily accessible from the highway yet surrounded by the downtown restaurants and shops. We had a view of the bridge/river which offered great daytime and nighttime views! We would definitely stay here again.
Julie, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fantastic hotel! Very friendly staff who made Our stay so comfortable. Lovely rooms, would stay again!
Emma, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very clean, great location, friendly staff. Everything was perfect
Elizabeth, 1-night family trip
Verified Expedia guest review

8/10 Very good

The hotel has been nicely upgraded. It was clean, quiet inside the hotel, however the bar & grill across the street was noisy both Friday and Saturday night. We had a ton of room for the 3 of us, with the 1 bedroom suite and enjoyed the full kitchen. We would definitely stay there again if in the area.
Erin, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Apollo, 3-night trip
Verified Expedia guest review

10/10 Exceptional

John, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Shelley, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Christmas break in Trail and Red mountain.
The Hotel is nicely renovated. Situated on the Columbia river and in the heart of downtown. The staff are fantastic and the rooms are comfy. We stayed in a king bed room with a couch and sitting area. Great for two. During covid we have stayed there twice and the grab and go breakfast is a joke. A bag full of carbs. Bring back the real breakfast.
Perry, 3-night trip
Verified Hotels.com guest review

6/10 Good

Average hotel.
Nice clean hotel with modern, comfortable rooms. On site amenities are lacking. No fitness rooms, very limited lounge hours.
Norman, 4-night business trip
Verified Hotels.com guest review