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Novum Hotel Congress Wien am Hauptbahnhof, Vienna

City-center hotel within easy reach of Belvedere

  • Free WiFi
From
$82 CAD

Property renovations and closures

  • This property is closed from January 1 2021 to March 31 2021 (dates subject to change).

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6.8.Good.
  • The bed in the single room is for children not adults. Even my 4 yrs old nephew has a…

    Jan. 3, 2020

  • I love this place. You cant beat the location! My only issue - i left my bowels on the…

    Jul. 4, 2019

See all 486 reviews

Official standards

This property advises that it adheres to guide to reopening vacation rentals (DTV & DFV - Germany) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Transportation options
Convenient
Walkable
Shopping
Safe
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 76 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • 24-hour front desk
  • Car rentals on site
  • Vending machine

For families

  • Private bathroom
  • Television
  • Daily housekeeping
  • Hair dryer
  • Elevator
  • Bathtub or shower

What’s around

  • In Wieden
  • Belvedere - 10 min walk
  • Naschmarkt - 23 min walk
  • Vienna State Opera - 26 min walk
  • Albertina - 29 min walk
  • Spanish Riding School - 33 min walk
This property is closed from January 1 2021 to March 31 2021 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Quadruple Room
  • Economy Single Room
  • Standard Double Room
  • Standard Triple Room
  • Standard Twin Room
  • Standard Double or Twin Room (Single Use)
  • Comfort Twin Room
  • Comfort Triple Room
  • Family Room (5 Person)

Location

  • In Wieden
  • Belvedere - 10 min walk
  • Naschmarkt - 23 min walk

What’s around

Landmarks

  • In Wieden
  • Belvedere - 10 min walk
  • Naschmarkt - 23 min walk
  • Vienna State Opera - 26 min walk
  • Albertina - 29 min walk
  • Spanish Riding School - 33 min walk
  • Stephansplatz - 34 min walk
  • St. Stephen's Cathedral - 34 min walk
  • Hofburg Imperial Palace - 35 min walk
  • Musikverein - 22 min walk
  • Konzerthaus - 24 min walk

Getting around

  • Vienna International Airport (VIE) - 15 min drive
  • Vienna Central Station - 5 min walk
  • Vienna Meidling Station - 6 min drive
  • Vienna Schedifkaplatz Station - 6 min drive
  • Sudtiroler Place S-Bahn - 3 min walk
  • Sudtiroler Place U-Bahn - 3 min walk
  • Quartier Belvedere S-Bahn - 7 min walk

At a glance

Hotel size

  • This hotel has 76 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)

Services

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1900
  • Elevator

Languages Spoken

  • English
  • German

In the room

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • 40-cm flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Small print

Also known as

  • Novum Hotel Congress Wien am Hauptbahnhof Vienna
  • Novum Hotel Congress Wien am Hauptbahnhof Hotel
  • Novum Hotel Congress Wien am Hauptbahnhof Vienna
  • Novum Hotel Congress Wien am Hauptbahnhof Hotel Vienna
  • Novum Congress Wien am Hauptbahnhof Vienna
  • Novum Congress Wien am Hauptbahnhof
  • Congress Hotel Vienna
  • Novum Congress Wien am Hauptb
  • Novum Hotel Congress Wien am Hauptbahnhof Vienna
  • Novum Hotel Congress Wien am Hauptbahnhof Hotel Vienna

Optional extras

To-go breakfast is offered for an extra charge of EUR 6.90 for adults and EUR 3.45 for children (approximately)

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novum Hotel Congress Wien am Hauptbahnhof does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from January 1 2021 to March 31 2021 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Novum Hotel Congress Wien am Hauptbahnhof.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - midnight. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include 15 süße Minuten (3-min walk), Eissalon Biondi (3-min walk), and Campus Bräu (4-min walk).
  • No, this hotel doesn't have a casino, but Casino Wien (4-min drive) is nearby.
6.8.Good.
  • 2.0.Poor

    We arrived prior to check in and were not told we could store our luggage until check in. We were tired and slept in the lobby as we couldn't drag our luggage around town. Then we found there was no air conditioning so we asked for a fan. The desk man, Honie said the fans didn't work, yet there were 3 of them in a locker. This was during the heat wave and he refused to give us a fan. The lady gave us a fan a few days later, it was a ceramic heater which had a low fan setting, but not a normal oscillating fan. Then on the final day the other desk man gave us a fan and told us that the fans were saved for the sun side rooms, that we were in the back. The first man out and out lied to us. The first man was also unfriendly and had no customer service skills. The breakfast was ok, but after the week, the canned fruit bowl had not been replenished. The breakfast lady was also rude. We arrived for breakfast about 6:28 am and she would not allow us to sit down as she didn't open until 6:30, and she asked us to leave. We had to keep asking for toilet paper as it was not properly replenished. We could hear snoring in the next room, the hall doors were very loud and banged throughout the night. There were no screens on the windows and smoke kept drifting into our room from outside as well. The only good thing was the location to the train station. The ladies who worked there and the grey haired man were friendly, the other dark haired man, Honie, was there during the day and unfriendly

    Nancy, 10 night family trip, Jun. 19, 2019

    Verified Expedia guest review

  • 6.0.Good

    The Hotel is close to the Transportation Hub There should be coffee making facilities in the room

    3 night business trip, Apr. 7, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Overnight prior to Rail Journey

    Nice hotel, if a little tired, with a good sized room, comfortable bed and decent shower. Breakfast was a very decent buffet, though I was a tad irritated to see old price adverts in the room guide. Good secure baggage room where I was able to leave my bicycle, and excellent location for the Hauptbahnhof with some decent restaurants in easy walking distance plus the U-Bahn station for city & sightseeing. I was also amused at the "superior attitude" of the tall, thin Man on reception when I checked in. I'd cycled the last 40 km into Wien on a hot day and arrived prior to stated check in time. My German was slightly challenged in trying to say that I'd appreciate being let into the room but would understand if not. In my sweaty/scruffy state, I got a very impatient "do you want the room or not?" back! I doubt that would have been in the case had I been "Dr Hammar" wearing the more normal business suit! His Colleagues, however, were much friendlier and it was funny rather than unprofessional.

    John N, 1 night trip, Sep. 7, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Hotel chosen for location.

    Andrew, 2 night trip, Mar. 2, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    Large room

    Very large room close to the HBF/train station.

    Fatemeh, 1 night business trip, Feb. 13, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Disappointing

    Good location and reasonable breakfast but my room smelled of toilet.

    Mr L B, 2 night trip, Feb. 6, 2020

    Verified Hotels.com guest review

  • 8.0.Very Good

    So close to the main station. The property is a little old but I liked this classic mood and well-arranged interiors.

    1 night romance trip, Feb. 3, 2020

    Verified Expedia guest review

  • 6.0.Good

    I didn't like that there was no fridge in the room and I had to put my food out of the window to maintain it. I didn't like that in the rest room there was no aeration and it was smelling bad. I didn't like the mattress of the bed. Every morning I had a big problem with my waist. But the staff was very friendly and the area is perfect because there are metro station, train station and a lot of shops near the hotel. It is near the center also, 20 minutes walking.

    10 night romance trip, Feb. 3, 2020

    Verified Expedia guest review

  • 6.0.Good

    Good, functional hotel for short stay..

    Abdullah, 3 night trip, Jan. 6, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    not recommend this hotel, no hot water, no heat …

    No hot water, no heat and the worst ventilation in deep winter. The first night we took a quick shower with cold water, but my daughter got cold in the second day. We endured and hoped it would be fixed quickly because these conditions are necessary for hotel to offer. But, unfortunately, after we was told we would have hot water again, we found nothing changed. We felt we were cheated by the person in the reception at 8pm December 31st 2019, the last day of 2019. We found this local people to tell lie. The worst thing was we called the reception to change the room with hot water at 10:30pm, the man firstly told me to move to another hotel half hour away. After we refused to move so far away in almost mid night, several minutes later he changed and told me to move to another hotel 150 meters away. Forthermore, he rudely told us if we didn't accept this option, he cancelled the option at once, which meant we endured all the conditions until We checked out. We felt the worst experience in Vienna. The worst luck in Vienna. No one took charge of the problems. We need your company to apologize and refund all we paid to your hotel because the hotel couldn't offer the fundamental conditions to us, even lied to us and offered the worst service to us.

    3 night family trip, Dec. 28, 2019

    Verified Hotels.com guest review

See all 486 reviews